We Move On Demand
Mover in Boca Raton, Florida
Google rating
4.9
Ratings counted
205
Are 1 or 2 star
2.0%Unusually few
The rating breakdown
4 of the 205 ratings in Google’s published star breakdown for We Move On Demand are one or two star.
Against other movers in Boca Raton
About the same as the middle of the 16 movers in Boca Raton we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 199 | 97.1% | |
| 4 star | 2 | 1.0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 4 | 2.0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is We Move On Demand at 2.0%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for We Move On Demand, counted by matching the words they used.
- Stopped responding1 · 33%
Counted across the 3 one and two star reviews we have read for We Move On Demand. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
I contacted them one week ahead to set my moving schedule. And then contact them 3 days ahead to double confirm their availability. And on the moving day, they just completely ghosting me , with no phone call response , no message response. No nothing. I have to find another same day moving service for $500 more cz it’s a same day rush. Well done.
We are truly sorry for the stress and frustration this caused, especially on such an important and already overwhelming day. We sincerely regret that this experience fell short of what you expected from us. … More
Truck driver/owner admittedly too busy looking down at his phone to stay in his lane. Not smart enough to delegate GPS to his worker passenger.
No one spoke English. Lead guy on phone and chain smoking. Dirty fingers all over white furniture/ lampshades. Does not care.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous11 · 55%
- Turned up when they said4 · 20%
- Kept in touch4 · 20%
- Careful with belongings3 · 15%
- Worked hard and fast3 · 15%
- Price matched the quote2 · 10%
Counted across the 20 four and five star reviews we have read for We Move On Demand. A review can mention more than one thing.
In their own words
Fast, Efficient, and Affordable….treated my home like their own…careful of my walls and possessions…a difficult move made easy…flexible and easy to work with…as my closing date moved a couple of times.fair pricing no games with additional fees or an extra hour charge for travel time or additional fuel charges…I highly recommend On Demand for all your moving needs
Thank you for such a detailed review! We know closing dates shifting can add a lot of stress, so we're glad we could stay flexible and make things easy as your timeline changed. Protecting your walls and belongings like they're our own, and … More
Eduardo and his team were absolutely amazing in moving me from one house to another. He arrived promptly at the time he had said and had a total of seven men with three trucks. They loaded everything in three hours. He graciously made a stop at my mom‘s to deliver a bedroom set, then came to my new house To unpack everything. Everyone was so kind and respectful of all of my belongings. I would absolutely recommend them to anyone needing a mover.
We used 'We Move On Demand' to move some small furniture from another house to our place; all within the city borders. They were very reasonably priced (per hour rate) with two movers and a truck. I arranged to meet them at the pickup location at 9am. For whatever reason, they showed up at 8am as I was driving to the pickup location so I had to turn around to get back to my place in time to open the door. The move went well.
Hi Stephen, Thank you for your feedback — we appreciate you taking the time to share your experience. … More
Our move with We Move On Demand was seamless from beginning to end. From the moment I met Eduardo for a quote, I knew we were in professional and trustworthy hands. Despite a move being such a stressful experience, We Move on Demand made it easier and actually enjoyable. I strongly recommend them and will continue using them for all our future needs. THANK YOU!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- efficient staff16
- furniture reassembly4
- prompt responses4
- furniture relocation4
- fast moving3
- last minute move3
- efficient moves2
- long distance move2
- detailed process2
- efficient loading2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- facebook.comsocial
- chamberofcommerce.comdirectory
- yelp.comreviews
- bbb.orgreviews
- homeadvisor.comreviews