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All Around Movers, Inc

Mover in Salem, Oregon

Google rating

4.7

Ratings counted

254

Are 1 or 2 star

7.9%Above typical

The rating breakdown

20 of the 254 ratings in Google’s published star breakdown for All Around Movers, Inc are one or two star.

Against other listings in Salem

This company7.9%
Typical listing in Salem4.0%

3.9 percentage points higher than the middle of the 17 listings in Salem we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
22789.4%
4 star
72.8%
3 star
00%
2 star
20.8%
1 star
187.1%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,048
5–10%
1,993
10–20%
1,265
20%+
454

The marker is All Around Movers, Inc at 7.9%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for All Around Movers, Inc, counted by matching the words they used.

  • Crew conduct4 · 50%
  • Damage to belongings3 · 38%

Counted across the 8 one and two star reviews we have read for All Around Movers, Inc. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewRandy R.9 months ago
Edit: Buyer beware with this company. Review the negative reviews of this company and more importantly the response from the owner to them. It will give you a true representation of what you're going to get if you hire them. I hired this company to move a couch and a few other items from Lincoln City to our home outside of Salem. During the move, they broke our coin collection jar and damaged an expensive piece of door hardware when they hit it with the couch.
Reply from the business

What a piece of work this guy is! 😂 His “coin collection” is a 5 gallon plastic water jug, nearly full of loose change. It weighed over 200lbs! These plastic jugs are meant to hold water, 5 … More

1-star Google reviewSeyEdited 11 months ago
This company sucks! The customer service is a joke. I hired this movers, not too long ago and they were supposed to move all my stuff. I had not that much stuff that needed to be moved. When the movers came, it was two of them. One of them smell like alcohol. And they seem like they didn’t wanna be there. I recently just had a baby less than a month ago and so I was really busy tending to my baby and so it’s hard for me to be watching them move everything, but I told them everything I wanted to be moved.
Reply from the business

My crew showed up clean and sober, writing that one was not is libelous! We asked, repeatedly, if there was anything more you wanted done, and you said no. You also signed our contract saying everything was moved out of your old … More

1-star Google reviewMegan N.2 years ago
On the eve of our 6th time using this company, I was told I changed the parameters of my move and was called by the owner and talked down to in the most unprofessional manner possible. I had to change the DATE of my move and paid a fee to do so. Now 11 hours before our move I get a call from the owner mad that I mad changes. My move has always been the same, I need 2 guys for 2 hours. Nothing but the date has ever changed.
Reply from the business

When you booked, you did say two movers for two hours. And you were DESPERATE, so I had my crew agree to come in early in this FREEZING weather to get to you before we are to do a job that’s been on our schedule for months! Then reading the … More

1-star Google reviewJessye N.4 years ago
I cannot believe how the owner of this company spoke to me. I booked my move a month in advance. 48 hours before my move I called to ask, because it is a pandemic, if they movers wore mask or were vaccinated. Instead of answering me politely, he chewed me out. When I said I felt uncomfortable moving forward, they he said "great are you ready to pay your fee?". Honesty do yourself a favor and do business with someone else who isnt going to verbally assault you, and act like you owe them a favor.
Reply from the business

Wow, this person wasn’t taught that lying is wrong! Shame on her! Oh well, what can I do. … More

1-star Google reviewnoel H.8 years ago
I was pretty much told my move was a waste of their time based on timing(time of day) and profit for their movers. Yes it is a small distance of a move however to be told that my move is too inconvenient to them since they won't make any $$ off of me was super disrespectful. The only thing I will give them credit for is for responding to my emails but you're a moving company. It shouldn't be about how much money you can make off of customers, it should be about helping others. I am super dissapointed. ....
1-star Google reviewBailey A.3 years ago
The owner Don was very rude to my wife. The movers lost glass pieces to our solid oak shelving units. Our books are damaged and torn. The movers packed a liquid upside down on top of the books which damaged them. When my wife called to talk about a possible replacement for the glass she was told that the insurance we signed for only covers $0.60 per pound of glass which was not explained very well to us when she signed the paperwork. The owner in the past has belittled and harassed a friend of ours.
Reply from the business

Oh, so you heard “bad things” about us, but still hired us? You want us to replace glass that no one remembers moving for you, and you waited WEEKS to say it was missing. … More

1-star Google reviewJohn F.2 years ago
Didn't want to help us move few just a few items, probably not worth their time... Claimed the items looked delicate and or special. "I don’t want to assume the liability for them, so thank you for checking with us, but we will pass." Everyone's items are special to them and they are definitely not too delicate to move, they were all moved to this location previously.... wouldn't even give me an estimate. I can not recommend this company.
Reply from the business

We could use the work, and any out of town job is very “worth our time.” You have big stone statues that are probably over 300lbs. … More

1-star Google reviewTaryn M.a year ago
While the movers were nice, they weren't as efficient or as careful as other companies I've used recently. They didn't use pads on my doorways nor on my furniture while moving them resulting in noticeable dings. We had several boxes with holes where someone had been gripping them. One tote was broken completely, thankfully nothing inside was damaged. I would not recommend this company over others.
Reply from the business

You expected, unrealistically, that we move your home, from a 3rd floor, to a 2nd floor, in 2 hours. You wanted us to “hurry”, but, be more careful?!? … More

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Worked hard and fast15 · 79%
  • Professional and courteous12 · 63%
  • Careful with belongings3 · 16%
  • Turned up when they said2 · 11%
  • Kept in touch1 · 5%

Counted across the 19 four and five star reviews we have read for All Around Movers, Inc. A review can mention more than one thing.

In their own words

5-star Google reviewAbbey W.9 months ago
Robbert and Jacob were a great team to work with! Excellent communication, efficient and careful with packing all item into the truck. Would highly recommend, it was a smooth process start to finish!
5-star Google reviewKim R.7 months ago
Moved an apartment from Salem to Stayton. Overall exceeded my expectations. Mike was great at booking and bidding then Juan and James handled everything professionally and promptly. Everything done in 2.5 hours. They had truck, tools, and majorly kicked butt on the job. Final bill came in under my max budget, and it was the first time I didn't have to deal with renting a truck, driving it, then gassing it up, and returning it, so much better this way. I highly recommend All Around Movers.
5-star Google reviewCocoa V.8 months ago
I had an amazing experience with Juan and James from All Around Movers. They arrived right on time at 8 a.m. and got straight to work, making sure everything was moved safely and as quickly as possible. They understood exactly what needed to be done and handled all my belongings with great care. You can tell Juan has been doing this for a long time — he even reassured me about my TVs being transported, mentioning that he’s been doing this for 25 years and has never had an issue.
5-star Google reviewLexi W.4 months ago
Thank you All Around Movers! We had such an amazing experience today with Justin & Micah. They were so helpful, kind & efficient! We moved from a 2nd story, to a home with 3 stories of stairs. It was a lot of work & they just were absolutely wonderful. Couldn't be happier with the experience of this company & these two hard working men. Truly so grateful for their help & SO very appreciative. Thank you both so so much!! Mike was also wonderful & helpful when it came to scheduling our move.
Reply from the business

Thanks so much for taking time to leave us a great review, and for choosing us for your moving needs!

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • professional movers15
  • storage unit move9
  • respectful movers8
  • efficient movers7
  • fast movers7
  • furniture moving6
  • short notice availability3
  • local move3
  • careful packing2
  • apartment moving2

What the company says about itself

Taken from All Around Movers, Inc’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • Says it is insuredsays on their website
    Show the text this came from

    “…hassle-free. We are fully licensed and insured, providing you with the assurance and p”Raw text captured from the page, including any surrounding navigation.

  • Says it is licensedsays on their website
    Show the text this came from

    “…fficient, and hassle-free. We are fully licensed and insured, providing you with the ass”Raw text captured from the page, including any surrounding navigation.

  • States how long it has tradedsays on their website
    Show the text this came from

    “…community with pride and dedication for over 20 years. Founded on the principles of integrity”Raw text captured from the page, including any surrounding navigation.

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • chamberofcommerce.comdirectory
  • facebook.comsocial

Before you hire All Around Movers, Inc

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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