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All My Sons Moving & Storage

Moving and storage service at 2400 Old Mill Rd in Addison, Texas

Its address is in Carrollton, Texas. It appears here because Google returns it for Addison.

Google rating

4.5

Ratings counted

6,305

Are 1 or 2 star

12.5%Above typical

Google carries another listing under this name in Addison. They may be separate branches or duplicate entries for the same business — we cannot tell which, so we publish both: the other listing.

The rating breakdown

785 of the 6,305 ratings in Google’s published star breakdown for All My Sons Moving & Storage are one or two star.

Against other movers in Addison

This company12.5%
Typical mover in Addison9.4%

3.1 percentage points higher than the middle of the 7 movers in Addison we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
5,31884.3%
4 star
1442.3%
3 star
580.9%
2 star
931.5%
1 star
69211.0%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,614
5–10%
2,324
10–20%
1,521
20%+
538

The marker is All My Sons Moving & Storage at 12.5%. The typical mover among the 11,997 we can publish a rate for sits at 3.2%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for All My Sons Moving & Storage, counted by matching the words they used.

  • Damage to belongings7 · 54%
  • Price rose after the quote2 · 15%
  • Crew conduct2 · 15%
  • Items missing or never delivered1 · 8%
  • Late, delayed or a no-show1 · 8%
  • Claim or refund went nowhere1 · 8%

Counted across the 13 one and two star reviews we have read for All My Sons Moving & Storage. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewAngie M.2 years ago
They moved me on 4/10/24. They broke countless items, demanded another 3k for second trip from Carrollton to Flower Mound. After I refused I had to go get a uhaul to move the rest of my belongings. They were rude, laughing and talking about my Mother and I in spanish. Once they finally arrived to my new home, the tried to extort me for another $300 to unpack my belongings off of the truck.
1-star Google reviewNoel M.2 years ago
We hired All my sons moving for July 20th and to have them store our stuff until July 28th. We worked with David Budler (sales) which was a huge mistake. He was not part of anything other than when I signed and as far as customer service went was awful. He even stopped taking my phone calls. On the move out they damaged the walls of the home and stairs as they didn’t do anything to protect either one.
Reply from the business

Noel, … More

1-star Google reviewBrett Y.a year ago
We had a terrible experience with this company. I've moved many times and never had such an experience. I would recommend avoiding this company. Their business model is built on hidden fees. We called a bunch of movers to get quotes. We chose All My Sons based on the hourly quote we received - remember that. When they show up, they make a point not to discuss costs. They want to save that for when they have your things loaded up in their truck.
Reply from the business

Thank you for contacting us, Brett. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you … More

1-star Google reviewNicole W.a year ago
I am utterly shocked to see this business has 4.5 stars. I want to preface this by stating the company DID give us a partial refund as we requested in the end, but if you read any review of this company, I firmly believe it should be this one before you make a final decision on which moving company you choose. I also want to state that our family are seasoned movers - my husband served in the US Army for 17 years and we have dozens of moves under our belt over the last 25 years.
Reply from the business

We are sorry Nicole. Your experience most certainly doesn’t align with the high standard of service we aim to deliver. Without insights like this, All My Sons Moving and Storage cannot improve.

1-star Google reviewKeiara S.a year ago
0/10 HORRRRRRRIBLE There were so many issues with this company. Many of my items were damaged due to how the movers packed the truck. They packed heavy boxes on top of my dresser drawers and glasses, resulting in holes in my wood drawers and broken glass. While going to lock up to U-Haul, I realized that they stacked my 55' and 58' TVs on top of each other in the front seat of the U-Haul. Because they were stacked, the leg of one of the TV's stabbed the screen of the other one, resulting in damages to the screen.
Reply from the business

Thank you for bringing this to our attention Keiara. We are truly sorry to hear about the damage you've highlighted and are eager to delve deeper to gain a clear understanding of the specifics. Our aim is to consistently deliver … More

1-star Google reviewAlex W.a year ago
Stay away. While the movers were nice on the day of, pray they don't break anything of yours. They fully broke a leg off my credenza during the move, and while I paid for additional insurance up to $5000, they are refusing to cover less than A THIRD of what it would cost to fully repair or replace. The credenza cost me $750 and they came back with zero communication beyond a contract to sign that said they'd be willing to give me $240.
Reply from the business

Thank you for your patience throughout the claims process Alex. We regret to hear that the resolution provided hasn’t fully met your expectations. Our goal is to always deliver the highest level of service and ensure that all aspects of … More

1-star Google reviewSydney B.a year ago
I Didn’t Even Make It to Moving Day — and I Already Dodged a Bullet I originally called All My Sons four days ago and was quoted $159 for two men for two hours. No mention of fuel fees. No “mandatory” travel charges. No fine print, no disclaimers — just a seemingly straightforward rate. Laura, Brian, and Scott all confirmed the same pricing. Conveniently, the original quote link is now expired — so there’s no proof of what I was promised. How convenient. Fast forward to today: Carlos calls to confirm everything.
Reply from the business

Thank you for contacting us, Sydney. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you … More

1-star Google reviewJulia C.2 years ago
I have multiple damaged items after using All My Sons. I have a giant tear in my upholstered couch, broken legs on my dining and coffee tables, smashed piano bench, shattered glass desk, multiple dents in my new refrigerator. I witnessed them dragging furniture down my driveway, shoving, smashing furniture in the truck so it would fit. They are careless with your belongings. I have thousands of dollars worth of furniture left in shambles. They charged me $4,300 to move.
Reply from the business

Hello Julia, Thank you for taking the time to share your feedback. We sincerely apologize for … More

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Professional and courteous5 · 31%
  • Careful with belongings4 · 25%
  • Worked hard and fast3 · 19%
  • Kept in touch2 · 13%

Counted across the 16 four and five star reviews we have read for All My Sons Moving & Storage. A review can mention more than one thing.

In their own words

5-star Google reviewKim S.3 years ago
These guys are amazing rock stars! They padded all my furniture (antique dressers with mirrors, 50” TVs, bulky leather furniture, just a mix of fragile and heavy stuff). I packed up antique wine decanters, glassware, China, etc. NOTHING was damaged or broke and they traveled 526 miles to the next destination. George G, Mike L, and Christopher B were so professional and accommodating when I switched out some things from the quote.
Reply from the business

Thank you so much for your kind words, Kim. We really appreciate you taking the time out to share your experience with us. Cheers, All My Sons Moving & Storage

5-star Google reviewDemarcus H.3 years ago
Franky and his team were beyond great. We all know moving is stressful most of the time but he and his team communicated with us so well we practically felt like we could walk away, let them work and not worry about a thing! The attention to detail and care Franky and his team gave to our furniture, keepsakes and more was unmatched. Did I mention how efficient they were with their time?? It was like seamless moving on a Highway. Not a single wasted minute. They even allowed our daughter to have a good time..
Reply from the business

Hi, Demarcus. We appreciate the kind words and are glad we could provide you with a positive experience!

5-star Google reviewJason H.2 years ago
Daniel and his team conducted the relocation with professionalism and diligence. Daniel was very articulate when asked to explain some of the price points associated with the move to my spouse. We moved from a three bedroom apartment to a house and this crew kept it under four hours - an incredible accomplishment considering the summer temps and multiple staircases. No damages to report as packing material and proper handling mitigated any concerns.
Reply from the business

Thank you so much for your kind words, Jason. We really appreciate you taking the time to share your experience with us. Our movers work hard to provide the most efficient and careful moving and packing services.

5-star Google reviewMina T.Edited a year ago
All My Sons Employees Jermonte and Sean did an amazing job moving my household items from a storage unit to the garage in a single family home. What professionalism, they both were caring, kind, friendly, and extremely accommodating to organization and in an Amazing timely manner. This is my second time moving with All My Sons and I will continue to use them if ever needed again. You can not go wrong with this moving company. Would definitely recommend!!!
Reply from the business

Mina Thanks for the 5-star review and for choosing us! We appreciate you! Thank You … More

What the company says about itself

Taken from All My Sons Moving & Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • Says it is insuredsays on their website
    Show the text this came from

    “…and transportation. Licensed and insured team – We are fully licensed and insure”Raw text captured from the page, including any surrounding navigation.

  • Says it is licensedsays on their website
    Show the text this came from

    “…packing, loading, and transportation. Licensed and insured team – We are fully license”Raw text captured from the page, including any surrounding navigation.

  • Advertises free estimatessays on their website
    Show the text this came from

    “…and accurate quotes – Clients can get a free quote that covers every part of the move, inc”Raw text captured from the page, including any surrounding navigation.

  • States how long it has tradedsays on their website
    Show the text this came from

    “Dallas MOVING DALLAS SINCE 1992 For more than 30 years, our team has offered trusted moving se”Raw text captured from the page, including any surrounding navigation.

  • States a founding yearsays on their website
    Show the text this came from

    “Storage Texas Dallas MOVING DALLAS SINCE 1992 For more than 30 years, our team has of”Raw text captured from the page, including any surrounding navigation.

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • yelp.comreviews
  • instagram.comsocial

Before you hire All My Sons Moving & Storage

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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