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All My Sons Moving & Storage

Moving and storage service at 13101 Preston Rd Ste 110-3049 in Addison, Texas

Its address is in Dallas, Texas. It appears here because Google returns it for Addison.

Google rating

4.1

Ratings counted

704

Are 1 or 2 star

23.2%Well above typical

Google carries another listing under this name in Addison. They may be separate branches or duplicate entries for the same business — we cannot tell which, so we publish both: the other listing.

The rating breakdown

163 of the 704 ratings in Google’s published star breakdown for All My Sons Moving & Storage are one or two star.

Against other movers in Addison

This company23.2%
Typical mover in Addison9.4%

13.8 percentage points higher than the middle of the 7 movers in Addison we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
52174.0%
4 star
162.3%
3 star
40.6%
2 star
162.3%
1 star
14720.9%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,614
5–10%
2,324
10–20%
1,521
20%+
538

The marker is All My Sons Moving & Storage at 23.2%. The typical mover among the 11,997 we can publish a rate for sits at 3.2%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for All My Sons Moving & Storage, counted by matching the words they used.

  • Damage to belongings9 · 60%
  • Price rose after the quote3 · 20%
  • Crew conduct3 · 20%
  • Items missing or never delivered2 · 13%
  • Late, delayed or a no-show1 · 7%

Counted across the 15 one and two star reviews we have read for All My Sons Moving & Storage. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewTerrice R.10 months ago
Grossly overcharged. Some of my belongings are coincidentally missing and items were broken during the move. Workers to a lunch break while on the clock. I notified the dispatcher and he said he would call back to prorate it but never did. Took them 9 hrs to move 2 small apartments into 1 home. $150 materials charge for 2 things of tape and 4 boxes. Would not recommend.
Reply from the business

Terrice, we're grateful for your feedback and apologize for any inconvenience we may have caused. Your input is crucial to our ongoing efforts to improve our services. Our goal is to ensure that every item arrives safely and without damage at the end of the service.

1-star Google reviewChinwe A.2 years ago
This is the most unprofessional movers I have ever hired 😭 they moved me and my little 2 kids, it was an evening move, I thought they’re professionals so I didn’t bother watching them, they spent 2 hours and couldn’t get all my stuffs as earlier agreed but they were asking for more money after paying them $680, just one bedroom move, look at my 2 tv’s, 65 inch and 55 inch tv’s broken 😡, I’m so mad and regretting hiring them! If they didn’t pay for these 2 tv’s!!!
Reply from the business

We are deeply disappointed that we have failed to exceed your expectations while using our move services, and we extend our heartfelt apologies, Chinwe. Providing exceptional service has always been at the core of our mission. Since its … More

1-star Google reviewBrenda G.2 weeks ago
Horrible experience. Damaged furniture ( Broke 2 TV’s $2000 value ~ wanted to settle with $150) , delayed moving, didn’t move all of the furniture, not trustworthy, bad communication throughout the entire process (non responsive) and over charged. Wish we would’ve read the real reviews ahead of time. DO NOT USE!!
Reply from the business

We deeply understand that your expectations should not only be met but exceeded. Unfortunately, we acknowledge that we have not fulfilled our goal of going above and beyond for you. We sincerely apologize for falling short of providing the exceptional service you deserved.

1-star Google reviewJessica G.a year ago
Worst moving experience we have ever had. I chose All My Sons based on the fact that they bill based on time, not items. We are a family of two with basic, minimal furniture and our move was 2 miles from our place. Break down, loading, and moving took FOUR HOURS with a team of THREE people. The cost? $1,200. Tell me why this is nearly double what we paid using another company last year - with the same furniture, only two movers, and a 45 minute driving distance. This is completely unacceptable.
Reply from the business

Jessica, we would greatly appreciate the opportunity to discuss any issues regarding your move cost. Providing affordable options for our customers is a top priority at All My Sons Moving and Storage. We are sorry for any misunderstanding … More

1-star Google reviewMeliah R.a year ago
Let me start with I never leave bad reviews. However other people need to be aware of this scam of a company. I want to start with the good because I don’t want them to receive any backlash. Our movers were great! Kind, professional and quick. Now for the bad, I was grossly over charged and was put in a position of I have to pay because they hold your stuff of the truck until you do. I was quoted $159/ hour which according to their website and my over the phone quote includes 2 movers and a truck for 2.5 hours.
Reply from the business

Thank you for contacting us, Meliah. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you … More

1-star Google reviewGilbert G.Edited 9 months ago
Please stay away.Warning nightmare movers this company stole $3,000 of my jewelry start a handgun from me also. I called repeatedly to their general manager. General manager Carlos repeatedly told me but his employees would never do anything like this I called 10 times to this general manager. Also broke my dining room table it's in their contract are not responsible for any damage has stolen broken items I took this company to court the judge says it's not responsible for anything that stolen damaged or broken…
Reply from the business

Gilbert, Thank you for bringing this to our attention. Providing the best move experience is our top priority. Please know that we take these allegations seriously and our corporate team is proactively investigating. We would be extremely … More

2-star Google reviewMicah M.a month ago
Movers spent massive amounts of time in the truck each time they loaded something, usually about 5 minutes before they came back out. Took 4 hours just to load a 2 bed 2 bath home, even without a couch and the beds broken down before they arrived. All they had to do was load boxes and a few shelves. Absolutely trying to pad the clock, completely unethical. They also left the pick up location before I had the chance to walk through and check that they had everything, and roughly 1/4 of my items were left behind.
Reply from the business

We deeply understand the immense stress involved in the moving process, and our utmost goal at All My Sons Moving is to alleviate those burdens for our customers every step of the way. We sincerely apologize for not living up to our … More

1-star Google reviewMiguel C.a month ago
I walked through with them where I was moving from and to, and what I was moving. They quoted me $189 per hour. The week of the move they called and tried to jack the price up to $270+. They either have untrained staff that won't quote you right, or they are trying to pull bait and switches and charging you $100 more per hour... Not sure which would be worse.
Reply from the business

We prioritize our customers above all else, and we acknowledge that you deserve the highest level of care and attention, Miguel. We fully understand the challenges and demands associated with the moving process, and our utmost goal at AMS … More

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Worked hard and fast3 · 50%
  • Professional and courteous2 · 33%

Counted across the 6 four and five star reviews we have read for All My Sons Moving & Storage. A review can mention more than one thing.

In their own words

5-star Google reviewKatie L.6 months ago
Danielson, Lewis, Ty , and Joshua did a great job with my move. They were professional, efficient, and very kind throughout the entire process. Moving can be stressful, but they stayed positive and worked well together, which made everything feel much smoother. I appreciated how respectful and considerate they were with both me and my belongings. They clearly take pride in their work and were attentive to details without being over the top about it.
Reply from the business

Hi, Katie. thank you for the 5-star review! If its local or long distance, home or apartment, rain or shine, it does not matter - we are always hear to provide the best move experience period. Your feedback is greatly appreciated. Thanks again for choosing us.

5-star Google reviewArgenis G.5 months ago
This is my second time using them, and had a good experience the second time. I'll continue to use them moving forward. They have good prices, work efficiently, and communicate well.
Reply from the business

Hi, Argenis. Thank you so much for leaving us a 5-star review! Your satisfaction means the world to us, and your kind words motivate us to to keep delivering excellent service every time. We really appreciate you choosing our moving company.

5-star Google reviewDrew B.4 months ago
Jose’s team did an excellent job, top service. They went above and beyond to complete the job. Highly recommend, request his team if possible.
Reply from the business

Hi, Drew. We appreciate the kind words and the 5-star review! We train all movers to understand the importance of careful and timely moving. We are so happy to see their hard work is appreciated.

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • careful handling54
  • pricing31
  • kind staff31
  • moving crew20
  • thoroughness17
  • quick move12
  • scheduling10
  • deposit8
  • packing speed2
  • damaged couch2

What the company says about itself

Taken from All My Sons Moving & Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • States how long it has tradedsays on their website
    Show the text this came from

    “Dallas MOVING DALLAS SINCE 1992 For more than 30 years, our team has offered trusted moving se”Raw text captured from the page, including any surrounding navigation.

  • Says it is insuredsays on their website
    Show the text this came from

    “…and transportation. Licensed and insured team – We are fully licensed and insure”Raw text captured from the page, including any surrounding navigation.

  • States a founding yearsays on their website
    Show the text this came from

    “Storage Texas Dallas MOVING DALLAS SINCE 1992 For more than 30 years, our team has of”Raw text captured from the page, including any surrounding navigation.

  • Says it is licensedsays on their website
    Show the text this came from

    “…packing, loading, and transportation. Licensed and insured team – We are fully license”Raw text captured from the page, including any surrounding navigation.

  • Advertises free estimatessays on their website
    Show the text this came from

    “…and accurate quotes – Clients can get a free quote that covers every part of the move, inc”Raw text captured from the page, including any surrounding navigation.

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • mapquest.comdirectory
  • bbb.orgreviews
  • homeadvisor.comreviews
  • yelp.comreviews

Before you hire All My Sons Moving & Storage

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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Veterans Moving America - DallasMover · Addison, Texas5.0365
MoveStar Moving & StorageMover · Addison, Texas · based in Dallas4.8328

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