Veterans Moving America - Dallas
Google rating
5.0
Ratings counted
363
Are 1 or 2 star
0.8%Unusually few
The rating breakdown
3 of the 363 ratings in Google’s published star breakdown for Veterans Moving America - Dallas are one or two star.
Against other movers in Addison
8.5 percentage points lower than the middle of the 7 movers in Addison we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 354 | 97.5% | |
| 4 star | 6 | 1.7% | |
| 3 star | 0 | 0% | |
| 2 star | 1 | 0.3% | |
| 1 star | 2 | 0.6% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,614
- 5–10%
- 2,324
- 10–20%
- 1,521
- 20%+
- 538
The marker is Veterans Moving America - Dallas at 0.8%. The typical mover among the 11,997 we can publish a rate for sits at 3.2%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Veterans Moving America - Dallas, counted by matching the words they used.
- Damage to belongings1 · 33%
Counted across the 3 one and two star reviews we have read for Veterans Moving America - Dallas. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Broke a few things that we found after unpacking. One was my wifes custom frame for her Bachelors degree that I asked them to wrap well and they didn't wrap at all. Chipped and scratched the $250+ frame. I sent them the purchase receipt and pictures of the damage. They gave us $25 and said that was generous. So, I didn't even report her Mother's antique China cabinet that had pieces of wood busted off of the front. Used this company because they are all Veterans that work there and so am I.
My Thoughts reversed due to the end of the moving They did a very, very nasty job vets fine someone else vets don’t deserve this treatment they give you and they are no vets vets elsewhere. Go run.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous14 · 47%
- Worked hard and fast12 · 40%
- Careful with belongings5 · 17%
- Turned up when they said4 · 13%
- Kept in touch3 · 10%
Counted across the 30 four and five star reviews we have read for Veterans Moving America - Dallas. A review can mention more than one thing.
In their own words
I recently used this moving company and was genuinely impressed with the level of service they provided. From the very beginning, the team was professional, punctual, and well-organized. They handled all of my belongings with great care, ensuring that everything was properly wrapped and protected before transport. What stood out most was their efficiency and attention to detail. The movers worked quickly without sacrificing quality, and they were respectful of both my old and new homes.
Hi Brandon, we're thrilled to hear about your positive experience with us! We always aim to provide a smooth and stress-free service, and we're glad that came through for you. Thank you for choosing Veterans Moving America and for recommending us to others.
We were given a referral from family about the Veterans team and so grateful for it! Mo and the guys were great, we had a couch at another family members house that they were able to go out and get same day as we were going to try getting it a different day from their team. Once they knew about the other furniture they quickly called us back and got it first thing before coming to our house which we were very grateful for.
Thank you, Caterina! We're really glad to hear our team could help make your move easier, especially with picking up that extra couch and handling the TV setup for you. The crew works hard to be flexible and take great care of our customers’ things, so it’s awesome to know their efforts made a…
Moved from Frisco about 40 miles north. James in the front office is awesome, scheduling, booking, answering questions, all great. The crew did well, pretty solid across the board, worked efficiently and diligently. Three man crew for a 10x30 unit, they ran over an hour more than what was quoted and they weren’t able to take everything, leaving behind 5 loads of stuff in my Yukon. We had two broken items, nothing major, a storage bin and a decorative plate and we weren’t told about either.
Hey Cody, we appreciate you taking the time to share your experience and for calling out James and the crew for their hard work. We're glad to know the move went pretty well overall, but we're sorry to hear a few things were left behind and … More
The team handled my furniture with great care and professionalism on July 15, 2026. They worked incredibly hard, especially considering how much I had to move. I chose Veterans Moving Veterans because I’m a veteran myself and wanted to support a fellow veteran-owned company, and I’m so glad I did. I am truly grateful for the outstanding service they provided. Thank you so much for making my move such a positive experience!
Hi Caroline! As fellow veterans, it means the world that you chose our team for your move, and we’re grateful for your trust and support. We appreciate you taking the time to share your feedback and look forward to helping you whenever you need a hand with another move.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- polite staff43
- crew36
- easy move16
- professional movers10
- fast move5
- furniture moving4
- booking process4
- accurate estimate4
- reliable moving company3
- support for veterans3
- quote process2
What the company says about itself
Taken from Veterans Moving America - Dallas’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Mentions the Better Business Bureausays on their website
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“…about us? Angi (Angie's List) Better Business Bureau CEA Flyer/Brochure Google I'm a Re”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“Join Our Team Shop Get A Quote Get Your Free Estimate Make Your Fort Worth/Dallas Move Stress”Raw text captured from the page, including any surrounding navigation.