All My Sons Moving & Storage
Moving and storage service in Aventura, Florida
Its address is in Hialeah, Florida. It appears here because Google returns it for Aventura.
Google rating
4.6
Ratings counted
3,236
Are 1 or 2 star
10.0%Above typical
The rating breakdown
325 of the 3,236 ratings in Google’s published star breakdown for All My Sons Moving & Storage are one or two star.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 2,841 | 87.8% | |
| 4 star | 47 | 1.5% | |
| 3 star | 23 | 0.7% | |
| 2 star | 38 | 1.2% | |
| 1 star | 287 | 8.9% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,614
- 5–10%
- 2,324
- 10–20%
- 1,521
- 20%+
- 538
The marker is All My Sons Moving & Storage at 10.0%. The typical mover among the 11,997 we can publish a rate for sits at 3.2%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for All My Sons Moving & Storage, counted by matching the words they used.
- Price rose after the quote13 · 20%
- Crew conduct13 · 20%
- Damage to belongings12 · 18%
- Late, delayed or a no-show4 · 6%
- Stopped responding3 · 5%
- Items missing or never delivered2 · 3%
- Belongings withheld over payment2 · 3%
Counted across the 66 one and two star reviews we have read for All My Sons Moving & Storage. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
I rarely leave negative reviews, but my experience with All My Sons Moving & Storage was extremely disappointing. I was originally quoted $200 per hour and told there might be a small additional travel fee. However, I was never informed about extra charges for packaging materials, which were added without any transparency. I was also told that my $100 deposit would be credited toward the final total, which did not happen. Instead, I was charged $1,132 for what should have been a very simple move.
You deserve the absolute best. We understand that moving can be an incredibly stressful experience as people move for many different reasons. At AMS, we know our customers come to us to alleviate those stresses.
Luis was the guy who sold me on this service. I needed sealed boxes to be moved to a professional office space and for the office furniture to be built. Summary of 2 tables, printer holder, 2 file cabinets, 20 chairs, and a front desk. They quoted me for $539 total and said this was a 1 hour move and 2 to 3 hour built out, which I thought was great. The moving portion was quick simple and profesional. Now the build out was a a zero out of zero. They charge hourly and per staff member.
I had a very disappointing experience with this moving company. What was estimated to be a 9-hour move for a 4-bedroom apartment turned into a 2-day move because the crew worked extremely slowly and inefficiently. After 7 hours on the first day, they hadn’t even finished moving two bedrooms. The truck was poorly packed, and there was no organization when using the building elevator, which caused even more delays. My original estimate was no more than $2,000, but I was ultimately charged $4,500.
You deserve the absolute best. We understand that moving can be an incredibly stressful experience as people move for many different reasons. At AMS, we know our customers come to us to alleviate those stresses.
Overall the movers who did the work were great but I ended up really disappointed with All My Sons as a company. Their processes and customer service didn't live up to the size of the contract. I didn’t get to choose All My Sons for this move as it was part of a corporate contract where they were providing hundreds of labor hours and months of storage for more than 50 moves in total. In my case, All My Sons moved all my stuff to their storage, kept it for two months and then delivered it at my new place.
Thank you for reaching out. We appreciate you sharing your experience. We are committed to providing the highest level of service to our customers and recognize that we have room for improvement. Our sincere apologies for not meeting your expectations. Thank you again for your time.
Dear New Customers, I would advise you not to use this company for any services due to the following below. 1. They aren't up front with their pricing. 2. The workers will stop and take breaks on your timing so that you get charged more money. 3. They are very unprofessional and it took them over 4 hours to move simple things into a one bedroom apartment. 4. They broke things while moving them into my one bedroom apartment. 5.
Please keep away from this company if you don’t want to be hit with a 3x charge over what you were told you’d pay. We were told a price of $153 per hour no extra fees no added cost we would just have to pay this rate for both the labor time and the travel time it takes to reach the destination. We called back repeatedly multiple times to make sure this was correct and also that the time was scheduled properly. We were reassured this was accurate.
We apologize, Shaked. At All My Sons Moving, we only ever aim to exceed customer expectations, and we sincerely apologize for falling short of our goal to go above and beyond for you. Providing exceptional service is at the core of AMS's mission to continue to innovate our industry.
Don't get caught by this company. They're agreement is a scam, I thought they were a reputable company because they're all over the country and they literally agreed to a payment per hour that I thought it was a great deal. 1. They make it slow to charge for more hours (7 hours for a e bedroom apartment already packed in boxes with just 1 king bed and 2 twin beds almost no furniture) 2. They charge you additional fee for the materials they use and they charged me $400 for boxes, plastic wrap and tape.
Hello Giovanna , Thank you for reaching out to us! We understand that we did not meet your expectations, and we genuinely apologize for any inconvenience or frustration caused. Our team is fully dedicated to gaining a deeper understanding of the issues you faced.
Move date was last month. While talking to the customer service representative during booking, she SEVERLY underestimated the length of time it would take to move a 2 bed/2bath unit. Not only did they take twice the length of time to move, it ended up being a 2-day fiasco. And yes, you have to pay extra to "store" your things on their truck overnight. It became an issue because the condos were very particular about elevator timing/reservations, so be aware of that if you're in a condo/apt.
You deserve the absolute best experience. Our aim is to exceed expectations, and we are truly sorry that this was not the case during your move with us. Please allow us the chance to investigate thoroughly and discuss this with you personally.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous193 · 39%
- Worked hard and fast176 · 36%
- Careful with belongings56 · 11%
- Turned up when they said50 · 10%
- Kept in touch40 · 8%
- Price matched the quote4 · <1%
Counted across the 492 four and five star reviews we have read for All My Sons Moving & Storage. A review can mention more than one thing.
In their own words
I had an amazing experience with this team — Tyrone, Quel, and Brandon were incredible. They showed up right on time, communicated with me throughout the entire process, and were extremely professional. Moving can be stressful, but they truly made the whole experience so much easier. Unfortunately, my building had the service elevator out for weeks, which meant we had to use the main elevators.
Hi, Ashley. Thank you so much for leaving us a 5-star review! Your satisfaction means the world to us, and your kind words motivate us to to keep delivering excellent service every time. We really appreciate you choosing our moving company.
Truly one of the best customer service experiences I’ve ever had! I spoke with several different employees, from scheduling to dispatch to the movers, and every one was extremely professional, kind and on top of it. Phenomenal communication throughout, exceeding all expectations! Our move was perfect and the team worked efficiently & carefully to take care of our belongings. Pricing is also fantastic for the quality of service.
Thank you so much for your kind words, Kellyn. We really appreciate you taking the time to share your experience with us. Our movers work hard to provide the most efficient and careful moving and packing services.
⭐⭐⭐⭐⭐ I cannot say enough good things about All My Sons Moving. From start to finish, the entire team was outstanding. Andre, Miguel, Tito, and Jerome were absolute professionals and worked harder than any moving crew I’ve ever seen. They showed up with four massive trucks and handled a very large move efficiently and carefully. What impressed me most was their work ethic—they never stopped moving and didn’t quit until every last item was loaded, transported, and placed where it needed to be.
Hi, Jeffrey. thank you for the 5-star review! If its local or long distance, home or apartment, rain or shine, it does not matter - we are always hear to provide the best move experience period. Your feedback is greatly appreciated. Thanks again for choosing us.
We recently used All My Sons Moving & Storage for our warehouse relocation, and the team did an outstanding job. The move involved a large amount of inventory, shelving, equipment, and office furniture, and everything was handled professionally and efficiently. A special thank you to Tito and Erick, who did an excellent job throughout the entire process. They were hardworking, professional, organized, and made what could have been a very stressful move much easier for our team.
Hi, Nathalia. We appreciate the kind words and the 5-star review! We train all movers to understand the importance of careful and timely moving. We are so happy to see their hard work is appreciated.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- careful handling237
- polite staff171
- efficient staff157
- smooth move97
- professional movers94
- easy move68
- cost49
- careful movers44
- quick move37
- quick work24
- hidden fees17
What the company says about itself
Taken from All My Sons Moving & Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises free estimatessays on their website
Show the text this came from
“…and accurate quotes - Clients can get a free quote that covers every part of the move, inc”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
Show the text this came from
“Miami and the Surrounding Areas Our licensed and insured Miami local movers know the”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
Show the text this came from
“…the Surrounding Areas Our licensed and insured Miami local movers know the unique infr”Raw text captured from the page, including any surrounding navigation.
- States how long it has tradedsays on their website
Show the text this came from
“…neighborhood and across the nation for over 30 years, and our full-service Miami movers woul”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory
- angi.comreviews
- bbb.orgreviews
- facebook.comsocial