College Hunks Hauling Junk and Moving Palm Beach County
Mover in West Palm Beach, Florida
Its address is in Lake Worth Beach, Florida. It appears here because Google returns it for West Palm Beach.
Google rating
4.8
Ratings counted
4,154
Are 1 or 2 star
3.5%Around typical
The rating breakdown
147 of the 4,154 ratings in Google’s published star breakdown for College Hunks Hauling Junk and Moving Palm Beach County are one or two star.
Against other listings in West Palm Beach
1.4 percentage points higher than the middle of the 20 listings in West Palm Beach we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 3,944 | 94.9% | |
| 4 star | 56 | 1.3% | |
| 3 star | 7 | 0.2% | |
| 2 star | 14 | 0.3% | |
| 1 star | 133 | 3.2% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is College Hunks Hauling Junk and Moving Palm Beach County at 3.5%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for College Hunks Hauling Junk and Moving Palm Beach County, counted by matching the words they used.
- Price rose after the quote4 · 22%
- Damage to belongings3 · 17%
- Items missing or never delivered2 · 11%
- Crew conduct2 · 11%
- Late, delayed or a no-show1 · 6%
Counted across the 18 one and two star reviews we have read for College Hunks Hauling Junk and Moving Palm Beach County. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
I don’t even give them any stars! My friend rented them for a big couch sectional and two other small pieces of furniture and the experience was horrendous! First they quoted her an insane price, she said no thank you, they called her back and quoted her a very reasonable price. When they picked up the couch and delivered it to where it needed to go, the movers wanted to charge her double again after quote was written up and then they charged an extra 198.
Lauren Goodman, We want you to know that our team takes all feedback seriously and we’re truly sorry you did not have a better experience. Please contact us so that we can help resolve any other issues at [phone removed].
My nightmare started after this company moved me. Worst company ever stay away from them every pieces of my furniture are damage with scratches or broken this is my worst experience ever if you don't want to experience a negative outcome please stay away I used different companies before and this is this worst service ever the bed came apart the night because some screws were missing of course , missing screws on my 8 seat couch recliner the box that provided power to the couch is missing call to even asked if…
Cinzia Pierre, We always strive to provide our customers with the best service possible and we’re truly sorry we did not leave you completely satisfied. Please contact us at your earliest convenience [phone removed] so that we can help resolve any other issues.
Had a window of 12-2. At 2pm they called and said they will be there in 45 minutes. After another hour of waiting no show and no call. I would go with any of the hundreds of more reliable companies. What a waste of time.
Elyse Jurman, On behalf of our CHHJ team, we want to truly apologize for any frustrations or inconveniences that may have transpired during your experience. We always strive to provide 5-star service and we’re saddened to hear that we didn’t meet our goal this time.
I am absolutely DISGUSTED with my experience with @College HUNKS Hauling Junk & Moving, and I would never recommend this company to anyone. We were quoted $379 to move a sofa to my 72-year-old mother’s house. I understand estimates can change — but once they arrived, we were suddenly told $932 with no clear explanation. When we questioned it, the situation became aggressive and intimidating.
We’re very sorry to hear you did not have a better experience with our services and truly want to help resolve any issues you may have. If you could please reach out to our team at [phone removed], we will do our best to help resolve your concerns.
I hired College Hunks for a local move. I paid in full and tipped the crew $260 in cash. Unfortunately, my experience was characterized by gross negligence and false documentation. During the move, my most valuable piece of custom artwork, which the movers had remarked about during the move, went missing and was never delivered to my new home.
Owen Tendrich, We’re very sorry you did not have a great experience with our business and wanted to apologize on behalf of our entire team. We’d be more than happy to facilitate a resolution if you could please contact us directly at [phone removed].
Three men showed up for helping me do with me and an older woman who was 60 did in 2 hours. They didn't have to do anything except loaded in the truck they chose to wrap things after I told him they didn't have to they said they had to wrap so in order to take everything out of my storage unit which was only a couple things there was nothing really heavy in there except for the things I noted there was one twin mattress one mini fridge one compact AC Those are the large things that's it A little tiny end table a…
Tina Leigh, Thank you for giving us your honest feedback. We want you to know our College Hunks team is committed to providing exceptional service and take all feedback, including yours, very seriously and with the utmost concern.
Whatever you do DO NOT USE THIS COMPANY. They completed my move from Jupiter to West Palm Beach last week and completely destroyed all of my expensive furniture and now are refusing to take responsibility/denying claims for the damaged things. They also quoted us for a three hour move which then took over 6 because only one of the two men were moving my things for the entirety of the move. I ended up having to take multiple trips and loads from the truck into my place myself.
Ariel Mastro, We’re very sorry you did not have a great experience with our business and wanted to apologize on behalf of our entire team. We’d be more than happy to facilitate a resolution if you could please contact us directly at [phone removed].
Absolutely terrible experience with College Hunks. We were significantly overcharged for our move, and even after the company acknowledged the discrepancy and agreed to compensate us for the actual difference in time charged, we still have not received a resolution. It has been over two weeks with barely any communication from anyone at the company. The movers themselves were unprofessional and rude, and the customer service afterward has been even worse.
Rebecca Signorelli, We always strive to provide our customers with the best service possible and we’re truly sorry we did not leave you completely satisfied. Please contact us at your earliest convenience [phone removed] so that we can help resolve any other issues.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous150 · 55%
- Worked hard and fast131 · 48%
- Turned up when they said48 · 18%
- Kept in touch27 · 10%
- Careful with belongings23 · 8%
- Price matched the quote7 · 3%
Counted across the 272 four and five star reviews we have read for College Hunks Hauling Junk and Moving Palm Beach County. A review can mention more than one thing.
In their own words
I recently had the pleasure of working with College Hunks Hauling Junk and Moving to haul away a significant amount of junk from my residence, and I cannot recommend them highly enough. From the initial inquiry through the completion of the job, the entire process was handled with exceptional efficiency and professionalism. The team arrived promptly at the scheduled time with a clear plan of action.
We’re so happy to hear this, Maria A. Galdos. At College Hunks Hauling Junk and Moving, our goal is to take the heavy lifting off your shoulders so you can enjoy a stress-free moving experience. Thank you for choosing our team.
College hunks are my go to for not only moving but also projects where I need a couple extra laborers at work. Hired a team to help me move a commercial stand mixer that weighs about 1000 pounds. They made the process quick and painless. Thanks Joshua, Jean & Andres for helping us out. They showed up on time, their service was friendly & professional and all at a fair price (I was prepared to pay more than they quoted.)
We love hearing this, Paul Brusca. At College Hunks Hauling Junk and Moving, our moving services are all about taking the weight off your shoulders with dependable crews and efficient truck loading. Thanks for letting us be part of your move.
I just bought a place in Wilton Manors and was 'bequeathed' an appliance nightmare: an ancient dryer and a washing machine that’s been leaking and corroding for who knows how long. I attached a photo of the aftermath it left behind, so you can get an idea of how gross it was. I needed that thing out of here immediately. So I called College Hunks Hauling Junk and Moving. They sent out Christian P. and Saúl A., and I couldn't be more impressed.
We’re grateful for your review, James Stinebaugh! The moving company team at College Hunks Hauling Junk and Moving is here to make every step easier—whether it’s packing, loading, or unloading. We’re so glad your experience reflected that.
⭐️⭐️⭐️⭐️⭐️ Excellent Service — Highly Recommend College Hunks! We had a HUGE job at our restaurant : a commercial-size freezer, a commercial oven, and an 8 burner stovetop left behind by the previous restaurant owner. These were massive, heavy restaurant appliances, and looking at them, we honestly couldn’t imagine how anyone was going to get them through the doors. Our reservation window was 12–2 PM. Ryan called ahead to let us know they were running behind, which I really appreciated.
Thank you for sharing, Mio Voss! At College Hunks Hauling Junk and Moving, our junk removal team is here to make decluttering easy by hauling away unwanted items quickly and safely. We’re glad we could help clear your space.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- professional staff1,424
- polite staff542
- junk removal192
- furniture removal124
- fair pricing71
- professional movers68
- quick work64
- easy process61
- easy move52
- couch removal21
What the company says about itself
Taken from College Hunks Hauling Junk and Moving Palm Beach County’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises free estimatessays on their website
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“…reviews Trustpilot 4.9 Rating Request a free quote Call Now Moving Donation Pickup Labor P”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
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“…to full estate projects, our trained, licensed professionals handle the heavy lifting”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
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“, packing/unpacking, loading/unloading, insured transportation and more. Call for a fre”Raw text captured from the page, including any surrounding navigation.
- Mentions the Better Business Bureausays on their website
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“Broward County, FL College HUNKS has a Better Business Bureau A+ rating for our serviceable areas inc”Raw text captured from the page, including any surrounding navigation.
- States how long it has tradedsays on their website
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“With over 10 million happy clients over 15+ years, you can rest knowing the HUNKS have go”Raw text captured from the page, including any surrounding navigation.
- Advertises a warranty or guaranteesays on their website
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“…you can rest easy knowing our customer satisfaction guarantee backs our services. We want to always e”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory