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Good Greek Moving & Storage West Palm Beach

Moving and storage service in West Palm Beach, Florida

Google rating

4.5

Ratings counted

4,093

Are 1 or 2 star

11.7%Above typical

The rating breakdown

477 of the 4,093 ratings in Google’s published star breakdown for Good Greek Moving & Storage West Palm Beach are one or two star.

Against other listings in West Palm Beach

This company11.7%
Typical listing in West Palm Beach2.1%

9.5 percentage points higher than the middle of the 20 listings in West Palm Beach we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
3,51185.8%
4 star
701.7%
3 star
350.9%
2 star
611.5%
1 star
41610.2%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,048
5–10%
1,993
10–20%
1,265
20%+
454

The marker is Good Greek Moving & Storage West Palm Beach at 11.7%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Good Greek Moving & Storage West Palm Beach, counted by matching the words they used.

  • Damage to belongings21 · 28%
  • Crew conduct14 · 19%
  • Price rose after the quote9 · 12%
  • Late, delayed or a no-show5 · 7%
  • Items missing or never delivered4 · 5%
  • Belongings withheld over payment3 · 4%
  • Claim or refund went nowhere2 · 3%
  • Stopped responding2 · 3%

Counted across the 74 one and two star reviews we have read for Good Greek Moving & Storage West Palm Beach. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewAlexis A.5 months ago
Terrible, terrible experience. Just a truly awful company to deal with. We used them for a move from NY to FL. They were supposed to advise us 48hrs in advance when they would come but they never did which meant we ha dot take the initiative. They then informed us 24hrs in advance that they had to do a shuttle pick up and that it would cost $495 extra. They of course could have told us this at the very beginning but we were all packed and ready to go so we had to accept.
Reply from the business

Alexis, We’re sorry to hear about your experience and the concerns you’ve raised regarding communication, packing, and billing. Moves of this scope can involve multiple logistical components, including shuttle requirements and material usage, which are outlined in the agreement.

1-star Google reviewKeegan L.a month ago
I recently completed a local move with Good Greek Moving & Storage and the experience was unacceptable from both a cost and service standpoint. This was the second time I used the company within three years, moving from a 3-bedroom, 2.5-bath townhouse to a single-family home in Parkland, Florida. We agreed in advance to an hourly rate for three movers, and I added a fourth mover shortly before the move to help expedite the process.
2-star Google reviewEdie S.2 years ago
Horrible, horrible! 😡 Got a total quote for loading & unloading, but when they went to unload, there was another charge & they wouldn't unload until I paid it!! 2/3 workers who came, spoke no English, didn't understand what I was asking them & the 3rd worker spoke little English. Never checked the house before leaving & forgot some items. They also charged more for tape, shrink wrap, when that was supposed to be included. Nobody returns phone calls, emails sent, etc. Communication is horrible....
2-star Google reviewKevin C.a month ago
Unfortunately, this was not the best experience for us. They showed up 45 minutes late (despite me calling days beforehand and specifically asking them to arrive at 8:00am- and was told it would not be an issue). During the move, they broke a wall mounted light on the staircase, they broke two step treads because of sliding furniture down the steps instead of lifting it, and they left a large number of blue scuffs all over our white tile floors because they had spray painted the a number on their dolly and there…
Reply from the business

Kevin, Thank you for sharing your feedback. We’re sorry to hear about your concerns regarding the delayed arrival, reported damage to the staircase light and step treads, floor scuffs, cleanup required after the move, final cost, and materials charged.

1-star Google reviewChip F.Edited a year ago
I am typically not one to write negative reviews, but my recent experience with Good Greek Moving in Miami compels me to warn others. My move from a 1-bedroom apartment in Miami to a storage facility turned out to be a financial nightmare, costing me a staggering $3800, with $900 attributed to storage alone. The initial attractive offer of $159 per hour is highly misleading. Be vigilant and read the fine print! A hefty 50% surcharge was added to this rate, which was not clearly communicated upfront.
Reply from the business

Hi Charles, thank you for bringing this to our attention. We're sorry you feel that our 5-star service has failed to meet your expectations. I've communicated with customer service to reach out to you for resolution. Please give us a call at [phone removed] with any other questions.

1-star Google reviewThom F.Edited 5 months ago
I heard about Good Greek from the KVJ show. My brother in law died in Texas and it was a pretty hectic time, we planned on getting my sister in law back here with the family. We decided to go with GoodGreek, it was a hefty sum, 6.5k to move everything in her house to storage until she could find a place to move into. She had some Stratocasters and 10's of thousands of dollars worth of music equipment.
Reply from the business

Thank you for bringing this to our attention, Thom.. First, we want to acknowledge how difficult this situation must have been for your family. We do not take the responsibility of handling a move during such a sensitive time lightly.

1-star Google reviewChestine W.a day ago
Important Update Regarding Good Greek Moving Services I wanted to provide an update regarding my experience with Good Greek. It has now been approximately two months since I was quoted and ultimately faced an alleged charge of $4,436 for approximately three hours of moving services for a two-bedroom condo. I also want to make others aware of the storage situation.
Reply from the business

Chestine, Thank you for sharing your feedback. We take concerns regarding moving charges, storage fees, communication, and the handling of belongings very seriously. While we are not able to discuss the full details of this matter in a public forum, our team did make efforts to address the concerns…

1-star Google reviewTiera T.4 days ago
My Experience With Good Greek Moving & Storage I would not recommend this company, and I strongly encourage anyone considering booking them to think twice and make sure every single detail is documented in writing. Good Greek failed me and my company at a time when I was depending on them for an important client wedding. I was quoted $149 per hour for a two-man crew, plus a 25% service charge. Most importantly, on July 20, I specifically asked whether the move would be one way, and I was told that it would be.
Reply from the business

Tiera, Thank you for sharing your feedback. We’re sorry to hear about your concerns regarding the pricing expectations, travel charges, final invoice, deposit, and communication about how your move would be billed.

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Professional and courteous111 · 44%
  • Worked hard and fast73 · 29%
  • Careful with belongings35 · 14%
  • Turned up when they said33 · 13%
  • Kept in touch15 · 6%
  • Price matched the quote1 · <1%

Counted across the 254 four and five star reviews we have read for Good Greek Moving & Storage West Palm Beach. A review can mention more than one thing.

In their own words

5-star Google reviewJason D.2 weeks ago
I couldn’t be happier with my experience with Good Greek. From the initial scheduling to the final box being unloaded, the entire process was seamless. The crew arrived on time, was courteous, professional, and incredibly organized. They treated every piece of furniture and every box with care, taking the time to properly wrap and protect everything before loading. What really stood out was their efficiency. They worked quickly without ever making me feel like they were rushing or cutting corners.
Reply from the business

Thank you so much for your kind words, Jason. We really appreciate you taking the time out to share your experience with us. Cheers, Good Greek Moving & Storage West Palm Beach

5-star Google reviewJavier C.a day ago
Phil is always on time and early. Have worked with him a several moves. Explains it all throughly and clearly. Always a joy to work with!! Great pricing! Handles every aspect of moving from A to Z!! Highly recommend!!
Reply from the business

Hi, Javier. We appreciate the kind words and are glad we could provide you with a positive experience!

5-star Google reviewSteven C.a month ago
I recently used Good Greek Moving & Storage to move my 85-year-old mother from Norfolk, Virginia, to Florida, and I couldn't be happier with the experience. The crew spent nearly 10 hours carefully packing 67 boxes, furniture, artwork, and other valuable items. They were professional, courteous, and took great care to protect everything. The truck left Virginia, and just two days later everything arrived in Florida. Best of all, nothing was missing or damaged.
Reply from the business

Hi, Steven. We appreciate the kind words and are glad we could provide you with a positive experience!

5-star Google reviewScott H.a week ago
We recently used Good Greek for our office move, and I can honestly say the entire experience exceeded every expectation we had. From the very first phone call to the final box being placed in our new office, the communication, professionalism, and customer service were absolutely outstanding. We were working under an extremely tight deadline and needed everything to happen quickly, and the entire Good Greek team delivered every step of the way. The moving crew was phenomenal.
Reply from the business

Hi, Scott. Your feedback is highly appreciated. Thank you for the review!

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • careful handling280
  • courteous staff230
  • efficient movers147
  • smooth move95
  • furniture moving69
  • courteous movers49
  • local move48
  • careful packing30
  • long distance move25
  • damaged furniture18

What the company says about itself

Taken from Good Greek Moving & Storage West Palm Beach’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • Advertises 24/7 availabilitysays on their website
    Show the text this came from

    “/15/2026 Call us anytime (866) 738-3989 24/7 Support Available West Palm Beach, FL S”Raw text captured from the page, including any surrounding navigation.

  • Says it is licensedsays on their website
    Show the text this came from

    “…usinesses across Palm Beach County. Our licensed and insured crews, trained in-house at”Raw text captured from the page, including any surrounding navigation.

  • Advertises a warranty or guaranteesays on their website
    Show the text this came from

    “Can Trust West Palm Beach movers with guaranteed pricing and no surprises Good Greek, th”Raw text captured from the page, including any surrounding navigation.

  • States how long it has tradedsays on their website
    Show the text this came from

    “…and long-distance relocations. With over 25 years in the moving and storage industry, Spe”Raw text captured from the page, including any surrounding navigation.

  • Says it is insuredsays on their website
    Show the text this came from

    “Palm Beach County. Our licensed and insured crews, trained in-house at our Superher”Raw text captured from the page, including any surrounding navigation.

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • chamberofcommerce.comdirectory
  • superpages.comdirectory
  • mapquest.comdirectory
  • yelp.comreviews
  • yellowpages.comdirectory

Before you hire Good Greek Moving & Storage West Palm Beach

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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