Good Greek Moving & Storage West Palm Beach
Moving and storage service in West Palm Beach, Florida
Google rating
4.5
Ratings counted
4,093
Are 1 or 2 star
11.7%Above typical
The rating breakdown
477 of the 4,093 ratings in Google’s published star breakdown for Good Greek Moving & Storage West Palm Beach are one or two star.
Against other listings in West Palm Beach
9.5 percentage points higher than the middle of the 20 listings in West Palm Beach we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 3,511 | 85.8% | |
| 4 star | 70 | 1.7% | |
| 3 star | 35 | 0.9% | |
| 2 star | 61 | 1.5% | |
| 1 star | 416 | 10.2% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Good Greek Moving & Storage West Palm Beach at 11.7%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Good Greek Moving & Storage West Palm Beach, counted by matching the words they used.
- Damage to belongings21 · 28%
- Crew conduct14 · 19%
- Price rose after the quote9 · 12%
- Late, delayed or a no-show5 · 7%
- Items missing or never delivered4 · 5%
- Belongings withheld over payment3 · 4%
- Claim or refund went nowhere2 · 3%
- Stopped responding2 · 3%
Counted across the 74 one and two star reviews we have read for Good Greek Moving & Storage West Palm Beach. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Terrible, terrible experience. Just a truly awful company to deal with. We used them for a move from NY to FL. They were supposed to advise us 48hrs in advance when they would come but they never did which meant we ha dot take the initiative. They then informed us 24hrs in advance that they had to do a shuttle pick up and that it would cost $495 extra. They of course could have told us this at the very beginning but we were all packed and ready to go so we had to accept.
Alexis, We’re sorry to hear about your experience and the concerns you’ve raised regarding communication, packing, and billing. Moves of this scope can involve multiple logistical components, including shuttle requirements and material usage, which are outlined in the agreement.
I recently completed a local move with Good Greek Moving & Storage and the experience was unacceptable from both a cost and service standpoint. This was the second time I used the company within three years, moving from a 3-bedroom, 2.5-bath townhouse to a single-family home in Parkland, Florida. We agreed in advance to an hourly rate for three movers, and I added a fourth mover shortly before the move to help expedite the process.
Horrible, horrible! 😡 Got a total quote for loading & unloading, but when they went to unload, there was another charge & they wouldn't unload until I paid it!! 2/3 workers who came, spoke no English, didn't understand what I was asking them & the 3rd worker spoke little English. Never checked the house before leaving & forgot some items. They also charged more for tape, shrink wrap, when that was supposed to be included. Nobody returns phone calls, emails sent, etc. Communication is horrible....
Unfortunately, this was not the best experience for us. They showed up 45 minutes late (despite me calling days beforehand and specifically asking them to arrive at 8:00am- and was told it would not be an issue). During the move, they broke a wall mounted light on the staircase, they broke two step treads because of sliding furniture down the steps instead of lifting it, and they left a large number of blue scuffs all over our white tile floors because they had spray painted the a number on their dolly and there…
Kevin, Thank you for sharing your feedback. We’re sorry to hear about your concerns regarding the delayed arrival, reported damage to the staircase light and step treads, floor scuffs, cleanup required after the move, final cost, and materials charged.
I am typically not one to write negative reviews, but my recent experience with Good Greek Moving in Miami compels me to warn others. My move from a 1-bedroom apartment in Miami to a storage facility turned out to be a financial nightmare, costing me a staggering $3800, with $900 attributed to storage alone. The initial attractive offer of $159 per hour is highly misleading. Be vigilant and read the fine print! A hefty 50% surcharge was added to this rate, which was not clearly communicated upfront.
Hi Charles, thank you for bringing this to our attention. We're sorry you feel that our 5-star service has failed to meet your expectations. I've communicated with customer service to reach out to you for resolution. Please give us a call at [phone removed] with any other questions.
I heard about Good Greek from the KVJ show. My brother in law died in Texas and it was a pretty hectic time, we planned on getting my sister in law back here with the family. We decided to go with GoodGreek, it was a hefty sum, 6.5k to move everything in her house to storage until she could find a place to move into. She had some Stratocasters and 10's of thousands of dollars worth of music equipment.
Thank you for bringing this to our attention, Thom.. First, we want to acknowledge how difficult this situation must have been for your family. We do not take the responsibility of handling a move during such a sensitive time lightly.
Important Update Regarding Good Greek Moving Services I wanted to provide an update regarding my experience with Good Greek. It has now been approximately two months since I was quoted and ultimately faced an alleged charge of $4,436 for approximately three hours of moving services for a two-bedroom condo. I also want to make others aware of the storage situation.
Chestine, Thank you for sharing your feedback. We take concerns regarding moving charges, storage fees, communication, and the handling of belongings very seriously. While we are not able to discuss the full details of this matter in a public forum, our team did make efforts to address the concerns…
My Experience With Good Greek Moving & Storage I would not recommend this company, and I strongly encourage anyone considering booking them to think twice and make sure every single detail is documented in writing. Good Greek failed me and my company at a time when I was depending on them for an important client wedding. I was quoted $149 per hour for a two-man crew, plus a 25% service charge. Most importantly, on July 20, I specifically asked whether the move would be one way, and I was told that it would be.
Tiera, Thank you for sharing your feedback. We’re sorry to hear about your concerns regarding the pricing expectations, travel charges, final invoice, deposit, and communication about how your move would be billed.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous111 · 44%
- Worked hard and fast73 · 29%
- Careful with belongings35 · 14%
- Turned up when they said33 · 13%
- Kept in touch15 · 6%
- Price matched the quote1 · <1%
Counted across the 254 four and five star reviews we have read for Good Greek Moving & Storage West Palm Beach. A review can mention more than one thing.
In their own words
I couldn’t be happier with my experience with Good Greek. From the initial scheduling to the final box being unloaded, the entire process was seamless. The crew arrived on time, was courteous, professional, and incredibly organized. They treated every piece of furniture and every box with care, taking the time to properly wrap and protect everything before loading. What really stood out was their efficiency. They worked quickly without ever making me feel like they were rushing or cutting corners.
Thank you so much for your kind words, Jason. We really appreciate you taking the time out to share your experience with us. Cheers, Good Greek Moving & Storage West Palm Beach
Phil is always on time and early. Have worked with him a several moves. Explains it all throughly and clearly. Always a joy to work with!! Great pricing! Handles every aspect of moving from A to Z!! Highly recommend!!
Hi, Javier. We appreciate the kind words and are glad we could provide you with a positive experience!
I recently used Good Greek Moving & Storage to move my 85-year-old mother from Norfolk, Virginia, to Florida, and I couldn't be happier with the experience. The crew spent nearly 10 hours carefully packing 67 boxes, furniture, artwork, and other valuable items. They were professional, courteous, and took great care to protect everything. The truck left Virginia, and just two days later everything arrived in Florida. Best of all, nothing was missing or damaged.
Hi, Steven. We appreciate the kind words and are glad we could provide you with a positive experience!
We recently used Good Greek for our office move, and I can honestly say the entire experience exceeded every expectation we had. From the very first phone call to the final box being placed in our new office, the communication, professionalism, and customer service were absolutely outstanding. We were working under an extremely tight deadline and needed everything to happen quickly, and the entire Good Greek team delivered every step of the way. The moving crew was phenomenal.
Hi, Scott. Your feedback is highly appreciated. Thank you for the review!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- careful handling280
- courteous staff230
- efficient movers147
- smooth move95
- furniture moving69
- courteous movers49
- local move48
- careful packing30
- long distance move25
- damaged furniture18
What the company says about itself
Taken from Good Greek Moving & Storage West Palm Beach’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises 24/7 availabilitysays on their website
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“/15/2026 Call us anytime (866) 738-3989 24/7 Support Available West Palm Beach, FL S”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
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“…usinesses across Palm Beach County. Our licensed and insured crews, trained in-house at”Raw text captured from the page, including any surrounding navigation.
- Advertises a warranty or guaranteesays on their website
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“Can Trust West Palm Beach movers with guaranteed pricing and no surprises Good Greek, th”Raw text captured from the page, including any surrounding navigation.
- States how long it has tradedsays on their website
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“…and long-distance relocations. With over 25 years in the moving and storage industry, Spe”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
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“Palm Beach County. Our licensed and insured crews, trained in-house at our Superher”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory
- superpages.comdirectory
- mapquest.comdirectory
- yelp.comreviews
- yellowpages.comdirectory