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All My Sons Moving & Storage

Moving and storage service in Brookfield, Wisconsin

Its address is in Milwaukee, Wisconsin. It appears here because Google returns it for Brookfield.

Google rating

4.4

Ratings counted

704

Are 1 or 2 star

14.2%Above typical

The rating breakdown

100 of the 704 ratings in Google’s published star breakdown for All My Sons Moving & Storage are one or two star.

Against other movers in Brookfield

This company14.2%
Typical mover in Brookfield5.1%

9.1 percentage points higher than the middle of the 7 movers in Brookfield we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
57782.0%
4 star
162.3%
3 star
111.6%
2 star
91.3%
1 star
9112.9%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,614
5–10%
2,324
10–20%
1,521
20%+
538

The marker is All My Sons Moving & Storage at 14.2%. The typical mover among the 11,997 we can publish a rate for sits at 3.2%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for All My Sons Moving & Storage, counted by matching the words they used.

  • Damage to belongings25 · 33%
  • Crew conduct19 · 25%
  • Price rose after the quote11 · 15%
  • Items missing or never delivered10 · 13%
  • Late, delayed or a no-show9 · 12%
  • Claim or refund went nowhere6 · 8%
  • Stopped responding2 · 3%
  • Belongings withheld over payment1 · 1%

Counted across the 75 one and two star reviews we have read for All My Sons Moving & Storage. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewMakena2 years ago
Wow where do I even start. When I tell you DO NOT move with this company, I mean it from the bottom of my soul. The two men in the picture that are circled are the two movers I was assigned. They complained the whole time about moving my stuff and on top of that were very sloppy and uncaring about the things I had. As you can see in the photos I was left with a broken 75 inch tv, a scratched up 65 inch tv, and a couch with broken flaps and a missing leg.
Reply from the business

Makena, Thank you for reaching out. We appreciate you sharing your experience. We are committed to providing the highest level of service to our customers and recognize that we have room for improvement. Our sincere apologies for not meeting your expectations. Thank you again for your business.

1-star Google reviewBrian L.Edited a year ago
Terrible experience!! Booked moving date a week in advance with many confirmation follow ups by movers to be on time Move was scheduled for 2-3 hrs 5 pcs to move. Date came and no moving company ALL Day. Was rescheduled after many calls the next morn 8-10AM for which the boys didnt show up til 3pm that day! Confusion abounds as to where and whom they are moving. My leather furniture was thrown in the truck with many scuffs and very dirty upon receipt at new location. The top to my credenza was misplaced lost?
Reply from the business

You deserve the absolute best experience Brian. Our aim is to exceed expectations, and we are truly sorry that this was not the case during your move with us. Please allow us the chance to investigate thoroughly and discuss this with you personally.

1-star Google reviewMonica C.a year ago
I cannot warn you enough about the poor business practices of this company. The company quoted me one price, charged another, including charging me for a truck for a move within the same apartment building that didn’t require a truck (after assuring me that I would not be charged for that). Employees showed up smelling like weed, begged for tips in cash before the move began, spent hours on the clock doing nothing, damaged my furniture, left without finishing the job, rifled through my underwear drawer, stole from…
Reply from the business

Monica, Your experience does not reflect the standard of professionalism and respect we uphold during our moving process. We sincerely apologize for any inconvenience this may have caused. Best regards, Marie Senghore AMS Community Coordinator

1-star Google reviewCorin P.11 months ago
Worst moving experience I’ve ever had - huge scam. No communication between the main office and the franchise, no paperwork given with an estimated price or contract. Bragged about working fast, but only worked that fast because they broke our belongings in the process. They left behind a van’s worth of things at our old house and wouldn’t go to get it (we had to hire a second moving company to fix this).
Reply from the business

Recognizing where we missed the mark is vital, and we genuinely apologize for any frustration caused. Customer satisfaction and going above and beyond is our utmost priority. We would love the opportunity to better understand the situation.

1-star Google reviewCare C.2 years ago
My experience with this company was horrible. In the beginnig of our move the workers sat around for about 45 mins stating that they were waiting for their time to be put into the system. I paid over $3800.00 to be packed and moved. This did not happen there were three guys that began helping me move the boxes we already had packed. They sat around talking, smoking and eating instead of packing up our house.
Reply from the business

Hey Care Connection, Thank you for sharing your experience. We recognize that we did not meet your expectations, and we sincerely apologize for any inconvenience or frustration caused. Our team is committed to gaining deeper understanding of the issues you encountered.

1-star Google reviewAlicia G.Edited a year ago
Please, whatever you do explore other options before hiring this company to move!! They showed up 2-3 hours late, took water breaks in-between moving as if this was not by the hour for my very simple move! I was quoted $169 per hour. It took them 2 hours and 45 minutes and for the final amount it was $735.15. I was never told that there would be a travel charge or a fuel charge until I questioned how high the totsl balance was after paying it.
Reply from the business

Thank you for taking the time to share your experience. We sincerely apologize for any frustration and inconvenience regarding customer service. At All My Sons, we strive to provide exceptional customer service, and we are disappointed to learn that we fell short of exceeding your expectations.

1-star Google reviewMikala S.a year ago
Would not recommend this company. The drivers/movers themselves were nice however they were EXTREMELY slow and smelt of weed very strongly. We lived in a 2 bedroom upper apartment moving to a 2 bedroom lower level condominium that was 10 minutes away. We had all of our furniture fully broken down and boxes packed and all organized to make things easier for them. We ourselves have moved the last couple of times without any movers and were out and in our new place unpacking in under 3 hours.
Reply from the business

Recognizing where we missed the mark is vital, and we genuinely apologize for any frustration caused. Customer satisfaction and going above and beyond is our utmost priority. We would love the opportunity to better understand the situation. Thank you so much again.

1-star Google reviewJeffery H.Edited 2 weeks ago
bait and switch on their prices and letting you know the day before the move that its going to cost you more before the move so you have no choice but to use them anyways and they moved the time from 8 am (when I scheduled the move 2 weeks in advance) and the gentleman that called to let me know i was getting screwed the night before my move also confirmed 8 am as well and then changing to 3 pm in the afternoon with out informing me cause they had an out of state move that day and obviously it took precedence over…
Reply from the business

We deeply understand that your expectations should not only be met but exceeded. Unfortunately, we acknowledge that we have not fulfilled our goal of going above and beyond for you. We sincerely apologize for falling short of providing the exceptional service you deserved.

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Professional and courteous176 · 43%
  • Worked hard and fast147 · 36%
  • Careful with belongings56 · 14%
  • Turned up when they said46 · 11%
  • Kept in touch28 · 7%

Counted across the 408 four and five star reviews we have read for All My Sons Moving & Storage. A review can mention more than one thing.

In their own words

5-star Google reviewHannah E.2 years ago
Absolutely thrilled with the outstanding service provided by All My Sons Moving & Storage! From start to finish, the experience was seamless and stress-free. The team arrived on time, equipped with all the necessary tools, and handled our belongings with exceptional care and professionalism. Communication was excellent throughout the entire process. Troy, Nekel, and Tremaine were courteous, efficient, and worked tirelessly to get everything packed, transported, and unloaded safely.
Reply from the business

Hi, Hannah. thank you for the 5-star review! If its local or long distance, home or apartment, rain or shine, it does not matter - we are always hear to provide the best move experience period. Your feedback is greatly appreciated. Thanks again for choosing All My Sons Moving and Storage.

5-star Google reviewDelara O.6 months ago
I want to start of by saying this 5-star rating is in regards to our day of movers, James, Ahmad and Kiran. They were absolutely amazing and went above and beyond to ensure our move went smoothly. We lived in a 125yr old home with tight corners and turns and these 3 gentlemen took extra precautions to ensure no damages were made. They worked efficiently and completed the move faster than what they projected which even got us some money back!
Reply from the business

Hi, Delara. Thank you so much for leaving us a 5-star review! Your satisfaction means the world to us, and your kind words motivate us to to keep delivering excellent service every time. We really appreciate you choosing our moving company.

5-star Google reviewShannon C.a year ago
Jairell Young was amazing! Friendly, professional, fast, and efficient. These guys work hard! Jairell dealt with many obstacles but remained positive and professional and took it with grace and still finished in under an hour. Couldn't have asked for better service. It was very refreshing after dealing with such a stressful move across state. 5 stars for the movers for sure! The weekend staff on the phones, not so much. They didn't seem to know what was going on.
Reply from the business

Thank you for taking the time to share your experience! Moving can be stressful even at the best of times. It is wonderful to know that our dedication to secure and timely moving services made a positive impact on your move. Thank you!

5-star Google reviewBrittany S.10 months ago
Antonio and Taquar are the men that moved me this morning in Beaver Dam WI. This company should count their two blessings. You couldn’t ask for better workers than these two young men. They both are hard workers, careful, fast, and they both had great communication the entire time. To Antonio and Taquar, thank you so very much for all your help today. To All My Sons Moving and Storage. I hope you Give them that big bonus that you had told me about.
Reply from the business

Thank you for taking the time to share your experience! Moving can be stressful even at the best of times. It is wonderful to know that our dedication to secure and timely moving services made a positive impact on your move. Thank you!

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • respectful staff72
  • careful handling66
  • professional movers39
  • smooth move22
  • cost13
  • rescheduling13
  • quick work12
  • easy move7
  • clear communication6
  • furniture damage5
  • piano moving3
  • neat stacking2

What the company says about itself

Taken from All My Sons Moving & Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • Says it is insuredsays on their website
    Show the text this came from

    “…urrounding Areas Allow our licensed and insured Milwaukee local movers to ensure that y”Raw text captured from the page, including any surrounding navigation.

  • Says it is licensedsays on their website
    Show the text this came from

    “…and the Surrounding Areas Allow our licensed and insured Milwaukee local movers to e”Raw text captured from the page, including any surrounding navigation.

  • States how long it has tradedsays on their website
    Show the text this came from

    “…isconsin Milwaukee MOVING MILWAUKEE FOR OVER 30 YEARS All My Sons Moving & Storage offers”Raw text captured from the page, including any surrounding navigation.

  • Advertises free estimatessays on their website
    Show the text this came from

    “…and accurate quotes - Clients can get a free quote that covers every part of the move, inc”Raw text captured from the page, including any surrounding navigation.

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • chamberofcommerce.comdirectory
  • bbb.orgreviews
  • trustpilot.comreviews

Before you hire All My Sons Moving & Storage

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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