Colt Moving
Mover in Indianapolis, Indiana
Its address is in Westfield, Indiana. It appears here because Google returns it for Indianapolis.
Google rating
4.9
Ratings counted
2,444
Are 1 or 2 star
3.2%Around typical
The rating breakdown
78 of the 2,444 ratings in Google’s published star breakdown for Colt Moving are one or two star.
Against other listings in Indianapolis
1.1 percentage points lower than the middle of the 22 listings in Indianapolis we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 2,337 | 95.6% | |
| 4 star | 21 | 0.9% | |
| 3 star | 8 | 0.3% | |
| 2 star | 11 | 0.5% | |
| 1 star | 67 | 2.7% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Colt Moving at 3.2%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Colt Moving, counted by matching the words they used.
- Damage to belongings10 · 48%
- Price rose after the quote4 · 19%
- Late, delayed or a no-show4 · 19%
- Items missing or never delivered3 · 14%
Counted across the 21 one and two star reviews we have read for Colt Moving. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
I can’t emphasize enough to avoid using Colt Moving. Their estimate of time and volume was inaccurate, scheduling was poor, furniture was damaged and management’s responses were unhelpful. Paid almost $1000 more than the high-end of their estimate. The estimate to load was for two trucks and 2-5 hours. The expectation was that they would be done by 3:00pm, at the latest. They arrived 45 minutes late.
Update: Colt moving has claimed to attempt to call me regarding the matter, which is sadly not true as of 8/19/2026. Please be warned. I really wanted to be able to leave Colt Moving a positive review, and I deliberately waited to post anything because I wanted to give the company an opportunity to resolve the issues from our move. Unfortunately, more than a month later, I’m still waiting for a resolution and have now stopped receiving responses.
We had an absolutely awful packing and moving experience in mid April of this year with Colt. They ruined and broke so much stuff it’s insane. There is no way the reviews on here are correct. I suspect they make the bad ones go away so I’ll make sure to post this everywhere. My mom’s group is full of stories like mine about Colt. There were 30+ negative versus 2 positive. Reviews on there state they break and ruin your shit then won’t reimburse.
Hey Jennifer, we were expecting to see you here. Judging by your past either 5-star or 1-star reviews, we figured we would end up in the latter. Weird how you only seem to receive perfect service, or it is "awful," "crappy," "crap," or "dishonest." You like to use a lot of strong words, and even in…
The worst experience we have ever had moving. They quoted us for 4-6 hours with 6 hours as the maximum estimate. It took their movers over 12 hours to move us. They sent over inexperienced movers. I don't know much about moving but I do know the heaviest furniture should go first. They insisted on moving boxes first. They wasted hours of our time and only recorded a short break even though I saw them not doing any work and have photos.
I’ve positively hired professional movers three times before, but my experience with Colt Moving was just the opposite. One of the movers worked incredibly hard and carried the duo, while the other was disinterested, slow, spent a large part of the day on his phone, vaping, and even took over over 90 mins in the bathroom during the first 4 hours of the move. A move that should have take 8-9 hours at most took 12.
Please do yourself a favor and never use this company for your move. My move was scheduled for 9am and they didn’t show up until 2pm. The only communication I received was from William at 9am telling me they were “a hair behind schedule” and that they cold knock off $20/hr to compensate me. William told me I could wait for the move manager to call me and let me know when they were headed my way.
Jenna, You're right about one thing—waiting hours for a scheduled move is incredibly frustrating, and we understand why you were upset. That said, we do want to correct a few points.
My experience with this company hasn’t been good! My movers were nice but they didn’t communicate well with one another one was fairly new and they were very young. They loaded up things that didn’t belong to me and had to unload them they couldn’t find their tools it took them 4 hours to load my 2 bedroom apartment that was already packed and all they had to do was take 2 beds apart and 3 TVs down because I had a major surgery a few days prior to my move.
I originally had a good review up for Colt Moving, but unfortunately I will have to take that good review away. After being helped and paying final payment, I realized I had been overcharged for time the guys had not worked. Since I had already gave a $20 tip and fed both of the guys, I was confused why the invoice was not done correctly. I am not sure if this was due to the guy who finished it out or the system, but it’s been 4 weeks of trying to get a pretty easy to fix issue completed.
Hi Jahne, We have reached out a number of time to correct the $72 system error. We agree, not a difficult fix, just need you to return our call to complete. :-) Chat soon!
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast151 · 39%
- Professional and courteous146 · 38%
- Careful with belongings59 · 15%
- Turned up when they said29 · 7%
- Kept in touch25 · 6%
- Price matched the quote3 · <1%
Counted across the 388 four and five star reviews we have read for Colt Moving. A review can mention more than one thing.
In their own words
We had an amazing experience with Colt Moving! Everyone we worked with was incredibly polite and professional. Our movers, Curtis and Antonio, arrived early and worked efficiently. They were careful and attentive with our belongings and did a great job communicating updates. A member of the management/ownership team stopped by to confirm we were happy with our service and everything was going well.
Thank you, Niobe, for your wonderful review! I'm so pleased to hear that Curtis and Antonio provided efficient and attentive service, and that our team made sure you were satisfied throughout the process. Ensuring customer satisfaction is our top priority, and your recommendation means a lot to us.
Toby and Mikey - We never called another company after reaching out to Colt Moving because I was so impressed with their ease to schedule, provide an estimate, and availability. Their quote was also a reasonable price. Toby and Mikey arrived with a smile from the beginning, with a non-stop work ethic, positive attitude, and willingness to do what was needed to make the move as efficient and easy as possible. They actually made it fun which is hard to believe!
I moved this morning and a friend had recommended Colt Moving to me. I moved from a third floor apartment with no elevators to a condo, and Shak and Jon were AMAZING! They showed up early, were extremely prepared for my move and very good with communication. Shak even called me before they arrived to let me know they completed all of their truck checks and were on their way. My move was scheduled at 9AM and I believe they showed up around 8:40 which was awesome!
Sara, thank you so much for the wonderful review and for trusting Colt Moving with your move from a third-floor walk-up to your condo. I’m really glad Shak and Jon showed up early, kept communication clear, and took the time to wrap and handle everything carefully so nothing got damaged.
Marcellus & Domino amazing workers! Would hire them again in a flash. Careful, diligent, hardworking. Great hires Colt Moving!!! Shout out to Demetrius as well who answered his phone to get our schedule back on track. The workers in the trucks were fantastic. That said, not sure what was happening with the office on our day, but communication from scheduling was poor. No answer, no response, from anyone there. I specifically asked for a call back once we were 3 hrs late, and never got it.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- careful handling298
- polite staff274
- professional movers70
- careful movers45
- furniture moving44
- efficient movers44
- smooth move43
- quick move42
- local move15
- piano moving6
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- ezlocal.comdirectory
- chamberofcommerce.comdirectory
- yelp.comreviews
- facebook.comsocial