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All My Sons Moving & Storage

Moving and storage service in Burleson, Texas

Its address is in Fort Worth, Texas. It appears here because Google returns it for Burleson.

Google rating

4.4

Ratings counted

5,168

Are 1 or 2 star

14.0%Above typical

The rating breakdown

721 of the 5,168 ratings in Google’s published star breakdown for All My Sons Moving & Storage are one or two star.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
4,27282.7%
4 star
1172.3%
3 star
581.1%
2 star
871.7%
1 star
63412.3%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,614
5–10%
2,324
10–20%
1,521
20%+
538

The marker is All My Sons Moving & Storage at 14.0%. The typical mover among the 11,997 we can publish a rate for sits at 3.2%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for All My Sons Moving & Storage, counted by matching the words they used.

  • Damage to belongings24 · 28%
  • Crew conduct21 · 24%
  • Price rose after the quote18 · 21%
  • Late, delayed or a no-show5 · 6%
  • Items missing or never delivered4 · 5%
  • Claim or refund went nowhere2 · 2%
  • Stopped responding2 · 2%
  • Belongings withheld over payment1 · 1%

Counted across the 87 one and two star reviews we have read for All My Sons Moving & Storage. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

2-star Google reviewAundre W.2 months ago
My experience with All My Sons was incredibly stressful and overpriced. While the initial booking was professional, everything went downhill on moving day (Sunday, May 24). The Delay: I was given a 9:00 am–10:30 am window. By 12:22 pm, no one had called. Hostile Management: When I called for an update, the representative implied I was lying about my window and threatened to cancel my move because I questioned their timeline. Incomplete & Careless Work: A crew finally arrived at 4:30 pm.
1-star Google reviewchastityp110 months ago
This place is awful and they are crooked! It took them nine hours to move our one bedroom apartment. They didn’t bring the tools they needed to move, they had to borrow some of our moving equipment, my husband had to help load things onto a dolly for them, they took a 2 hour lunch break that we had to pay for. They ruined our brand new couch and they broke a coffee table. They shattered two boxes because they kept dropping things off the dolly.
Reply from the business

Thank you for your patience throughout the claims process. We regret to hear that the resolution provided hasn’t fully met your expectations. Our goal is to always deliver the highest level of service and ensure that all aspects of your … More

1-star Google reviewCameron M.Edited 2 years ago
I hired All My Sons because of all the great reviews, so I was completely astonished whenever my moved wasn’t a 5 star experience. First, I scheduled my moved about 3 months ahead of time. They took my $100 deposit but refused to send me a confirmation email. It took several calls to the office and I finally received my confirmation email within less than a week prior to the move. Second, the movers did a terrible job of wrapping my furniture.
Reply from the business

Our commitment to our customers is to ensure that all items are handled with the highest level of care. Cameron, we sincerely apologize for the necessity to file a claim in the first place as this is the opposite of our commitment.

1-star Google reviewIsabellaa year ago
I would not recommend this moving company to anyone.My move was a 11-mile (or 14 mile if you take the longest route) relocation within Arlington, TX, and it turned into one of the most frustrating and disappointing experiences I’ve had with a service company. They charge by the hour, but the movers worked extremely slowly, which felt intentional. At one point, both movers went into the truck and didn’t come out for nearly six minutes — and when they did, they were only carrying four boxes on a dolly.
Reply from the business

You deserve the absolute best experience Isabella. Our aim is to exceed expectations, and we are truly sorry that this was not the case during your move with us. Please allow us the chance to investigate thoroughly and discuss this with you personally.

2-star Google reviewCecil W.Edited 10 months ago
I wouldn't recommend this company. Boxes were clearly marked with marks a lot pens on top of the boxes and with fragile stickers on the side. Boxes were delivered upside down, sideways and not to the correct rooms. I wasn't told until they arrived to load the boxes that they would not unload until they were paid in full for estimated time to unload. I don't remember being told about the 18% fuel or something surcharge, but I might have been.
Reply from the business

Thank you for taking the time to share your feedback. We sincerely apologize for the issues you experienced with the handling of your boxes, room placement, and billing transparency.

2-star Google reviewTracy V.a month ago
We thought our first team was fantastic! Then the second team sent, to unload a few days later were told there were only 9 items! When they opened our POD, it was very obvious that there wasn't much care taken with our belongings. Dining table was dissambled, but not wrapped. The dining chairs were perched on top of other things, and not wrapped. Boxes marked fragile were placed underneath heavier non-fragile boxes. One of our dressers has a chunk of wood taken out of one of the legs.
Reply from the business

We deeply understand that your expectations should not only be met but exceeded. Unfortunately, we acknowledge that we have not fulfilled our goal of going above and beyond for you. We sincerely apologize for falling short of providing the exceptional service you deserved.

2-star Google reviewstefanie W.4 weeks ago
I’m just starting to think that no moving company actually cares about your furniture anymore. I had better hopes for this company and for the expensive price tag you’d think the job would have been better done. They charged 1,060 for less than 5 hrs of work and were just careless . I had to say stuff during the move and so did my sister who was watching them load up our stuff as well. My pieces are older some antique furniture and some vintage furniture.
Reply from the business

We deeply understand the immense stress involved in the moving process, and our utmost goal at All My Sons Moving is to alleviate those burdens for our customers every step of the way. We sincerely apologize for not living up to our commitment to provide you with the best moving service possible.

1-star Google reviewSherra W.4 months ago
This was by far the worst moving experience I’ve ever had. People always ask why do I use big companies to move me well this is the one and first time I absolutely regret it. Not to mentioned I was charged almost 1400 and had 1 bedroom, living room, dining room, washer and dryer and a refrigerator. No clothes nor boxes all of that I moved myself before movers arrived. I also had pre wrapped dressers prior to movers. Bought my own wrap as suggested during my confirmation for the move.
Reply from the business

We believe that you, as our customer, deserve the utmost care and attention. We understand that the process of moving can be overwhelming and demanding, and our primary aim at AMS is to alleviate those burdens for our valued customers every time.

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Professional and courteous178 · 46%
  • Worked hard and fast133 · 35%
  • Careful with belongings73 · 19%
  • Turned up when they said41 · 11%
  • Kept in touch15 · 4%
  • Price matched the quote3 · <1%

Counted across the 383 four and five star reviews we have read for All My Sons Moving & Storage. A review can mention more than one thing.

In their own words

5-star Google reviewAlex8 months ago
Detailed & Professional From start to finish, the service was outstanding. The crew arrived promptly, communicated clearly, and worked efficiently. They wrapped all fragile items, loaded everything securely, and even helped arrange furniture at the new place. Not a single scratch on any item or wall. Truly impressed—this is the best moving company I’ve ever hired.”
Reply from the business

Alex We are so happy to hear that your move with us was a great experience! Our movers take a lot of pride in moving efficiently and taking great care of your house hold goods. Our goal is to always provide a stress-free experience. Than you!

5-star Google reviewdaniel T.3 months ago
This was my first time moving to a new apartment in Texas and All My Sons has done a great job with helping me on this new experience. They were very careful with all my furniture and made sure to wrap everything so that they didn’t leave any scratches. They took their time and gave me a reasonable price, I highly recommend them if you are doing any moving.
Reply from the business

Thank you for taking the time to share your experience! Moving can be stressful even at the best of times. It is wonderful to know that our dedication to secure and timely moving services made a positive impact on your move. Thank you!

5-star Google reviewTommy8 months ago
I would like to sincerely thank My Son Moving Services for selecting Lawrence, Christian, and Randy to handle my move. They approached the mission of moving my belongings from point A to point B with professionalism and purpose. They completed the task in a timely manner, arrived on schedule, and took great care in wrapping and securing my items to ensure nothing was damaged during transport. Their attention to detail and commitment to doing the job right were evident throughout the entire process.
Reply from the business

Hi, Tommy. Your feedback is highly appreciated. Thank you for trusting us with your move! We strive to make every local or long distance move seamless. Its gratifying to see that our movers and management teams achieved this for you. We hope to see you in the future!

5-star Google reviewJoyce C.Edited 3 months ago
My experience with All My Sons was initially not good however they took steps to correct the problem. What should have taken 4 to 5 hours took 8.5 hours. The guys were personable but not prepared. They did not have any tools to take the furniture apart. They used my tools and I had to help them. When you call to set up the move you are told it is $149.98 an hour but they do not tell you all of the other costs that you will have.
Reply from the business

Joyce Thanks for the 5-star review and for choosing us! We appreciate you! Thank You All My Sons Moving & Storage

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • careful handling411
  • polite staff381
  • professional movers127
  • fuel charge85
  • quick move76
  • efficient movers62
  • furniture moving57
  • quick work40
  • damaged items36
  • hourly rate24
  • unprofessional movers9

What the company says about itself

Taken from All My Sons Moving & Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • States how long it has tradedsays on their website
    Show the text this came from

    “27;s been serving the DFW Metroplex for over 30 years, and let All My Sons handle all the pac”Raw text captured from the page, including any surrounding navigation.

  • Says it is insuredsays on their website
    Show the text this came from

    “Surrounding Areas Let our licensed and insured local movers in Fort Worth provide you”Raw text captured from the page, including any surrounding navigation.

  • Says it is licensedsays on their website
    Show the text this came from

    “Worth and the Surrounding Areas Let our licensed and insured local movers in Fort Worth”Raw text captured from the page, including any surrounding navigation.

  • Advertises free estimatessays on their website
    Show the text this came from

    “…and accurate quotes - Clients can get a free quote that covers every part of the move, inc”Raw text captured from the page, including any surrounding navigation.

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • yelp.comreviews

Before you hire All My Sons Moving & Storage

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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