Two Men and a Truck Moving
Mover at 2529 Old Vineland Rd in Clermont, Florida
Its address is in Kissimmee, Florida. It appears here because Google returns it for Clermont.
Google rating
4.8
Ratings counted
583
Are 1 or 2 star
5.1%Around typical
Google carries another listing under this name in Clermont. They may be separate branches or duplicate entries for the same business — we cannot tell which, so we publish both: the other listing.
The rating breakdown
30 of the 583 ratings in Google’s published star breakdown for Two Men and a Truck Moving are one or two star.
Against other movers in Clermont
2.0 percentage points lower than the middle of the 5 movers in Clermont we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 537 | 92.1% | |
| 4 star | 12 | 2.1% | |
| 3 star | 4 | 0.7% | |
| 2 star | 5 | 0.9% | |
| 1 star | 25 | 4.3% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,614
- 5–10%
- 2,324
- 10–20%
- 1,521
- 20%+
- 538
The marker is Two Men and a Truck Moving at 5.1%. The typical mover among the 11,997 we can publish a rate for sits at 3.2%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Two Men and a Truck Moving, counted by matching the words they used.
- Damage to belongings9 · 35%
- Crew conduct4 · 15%
- Price rose after the quote2 · 8%
- Late, delayed or a no-show2 · 8%
Counted across the 26 one and two star reviews we have read for Two Men and a Truck Moving. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
This was my worst moving experience! Don’t do business with this company at this location because they are dishonest. I talked to a customer service representative prior to moving and he told me that the price was $119/hour, which included full coverage for all items if anything was damaged. But that turned out not to be true as I discovered. They ended up tearing the side of my mattress, breaking the plastic cover protector on my treadmill, and damaging my back massage machine ($300).
Hello Tuyen, We are sincerely sorry you did not have a good moving experience and can understand your frustrations. We will address this with the appropriate individuals and will contact you if we have any further questions.
I am still unsettled from the moving experience I had on November 27, 2024. To start off, my movers arrived 3 hours late. I was given a time frame of 11 am to 12:30 p.m. for the movers to arrive. Once that time had passed, I had to call in 5 more times and leave two voicemails before I reached someone. A dispatcher said they would have the driver give me a call. I finally got a call around 2 p.m. from one of the movers, Carl, who told me they would arrive in about 15-20 minutes.
We sincerely apologize for the issues you experienced during your move, Lysette. Your concerns about the delays, communication, and the condition of your belongings are very important to us. This is not the level of service we strive to provide, and we regret that we fell short.
PLEASE STAY AWAY FROM THEM THEY OVERCHARGED AND THE GUY IS VERY UNPROFESSIONAL. They told me they call when they leave office the guy called me 8:30 am and said he called 8 and want to charge me an extra hour
Shanique, we are sorry you didn't have the experience you'd expected. We had some concerns about your comprehension of our billing policies which were provided both verbally and in writing ahead of your moving day.
We used two men and a truck to help us unload our u-haul back in 2019 and it maybe took an hour with 3 people and we liked them. We moved from a 2 bedroom to a 3 bedroom (at the SAME apartment complex) on Thursday and I paid extra for 3 people again and was told it would take 6hours. For context - we are on a second floor and moved to a second floor. But they did NOT move everything.
They do a bait and switch. They tell you one price which is fair and reasonable, but the then scam you. My uncle called about moving his belongings to a house out of town from kissimmee.Two men have been in business well over 25 years and I thought they would know how to do the job. They estimated to box and move a 1300 square foot home would be about $3400.00. Fine my uncle agreed. He's 76 years old and he really can't do it on his own. I went to help as much as I could. My uncle lives over an hour away from me.
Mary, we're very sorry your uncle did not receive the service he was expecting. We've taken your input to our management team so they can reach out to him. UPDATE: Can you please let us know your uncle's name?
I had a nightmare experience with Two Men and a Truck. The job was to do a relatively simple move of my bed frame, desk and appliances. The inexperienced movers they sent on this job disconnected the water line to my refrigerator without shutting off the main water and I ended with 30+ gallons of water flooding my kitchen, dry wall, and cabinetry. I called their supervisor (Clayton Beatty) to inform him of the situation.
We apologize we were unable to perform your move as planned. It became clear there was not a scenario where we could perform your move to your satisfaction, despite our best efforts. In that situation, we made the difficult decision to cancel the move at no charge.
Terrible service, they called me 4 month after I moved to let me know that one of his employees made a mistake on my order # and that they charge my card but refund the money back and now 4 months later they charge me $400 to my cc with out my authorization. It’s not that I was not going to pay but they must understand that it was not my mistake and that that amount of money was supposed to be paid at that time not 4 months later.
Ariaddne, could you give us a call at [phone removed]? We would like to make this right.
No compensation for damaged furniture. Photos of damaged furniture were sent to the move manager. He advised that his source provided an estimate for compensation. I also obtained an independent estimate from repair services that was 5 times greater than what he provided. I requested evidence of this and it was not provided. He followed up by stating that my move was performed to another county, and that they "reserve the right to compensate" if they deem it necessary.
We appreciate your input and can understand your frustration. TWO MEN AND A TRUCK does attempt to repair furniture first before providing compensation. We received a quote from our local vendor which is what we then used to offer compensation for the damages.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous211 · 47%
- Worked hard and fast202 · 45%
- Careful with belongings63 · 14%
- Turned up when they said54 · 12%
- Kept in touch16 · 4%
- Price matched the quote15 · 3%
Counted across the 452 four and five star reviews we have read for Two Men and a Truck Moving. A review can mention more than one thing.
In their own words
To say that I would recommend this company is truly an understatement. Backstory is that I was helping my grandmother move from FL to NC and had previously contracted another highly rated long distance moving company that was very prompt and communicative....until they got my money. Spoiler alert. They were horrible after that. After the fourth time they didn't show and the closing date remained quickly approaching, I desperately sought out Two Men and a Truck. Man, what a difference that made.
Thank you so much for the awesome review (and for your pointers for future customers). We're thrilled to know we made a stressful situation into a pleasant one and we will certainly let Steven, Nelson, Wes and the rest of the team know what an impact they made.
Look no further - these are your movers for life! Acevedo, Rivera and Ortiz moved me today and it was the smoothest move I ever had! I cannot thank them enough. How did I not find this company years ago? They did everything for me. Kind, professional, fast and careful with my belongings. They to apart and put furniture together. They worked the entire time. Movers should be allowed take a break every 30 minutes or so. But they didn’t - they worked the whole time, so very hard and in hot weather. I was so thankful.
Wow!! This is one of the most thorough reviews we’ve ever received! Thank you so much! We’re pleased your moving team put your mind at ease with their professionalism and hard work. We appreciate your tips to others with a move in their future - you are spot on!
We hired Two Men and a Truck to handle the move of our large furniture items across town to our new home. The entire experience was very easy and professional - the office was quick to take my information and provide me with a move quote and were flexible working with me as we changed move dates and some of the contents of our move so we would understand our estimate. When move day came, our moving team called to let me know when they would be there and they showed up when they said they would.
Thank you for sharing your experience, Melissa! We’re thrilled to hear that your move went smoothly and that our team provided the professionalism and communication you expected. It’s great to know our flexibility and care for your items made a positive impact.
Outstanding Moving Experience with TWO MEN AND A TRUCK! I recently had the pleasure of using TWO MEN AND A TRUCK for my recent move, and I cannot recommend them highly enough. From start to finish, the experience was smooth, professional, and surprisingly stress-free. Our movers were Chris Cardichon, Garcia, and Santiago. **1. Professionalism: The team arrived promptly at the scheduled time, dressed in clean uniforms and with a positive attitude.
Thank you so much for the detailed and glowing review, Billie! We're thrilled to hear that Chris, Cardichon, Garcia, and Santiago made your move smooth, efficient, and even enjoyable. It’s great to know that their professionalism, efficiency, and care exceeded your expectations.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- polite staff59
- professional movers31
- quick movers21
- estimates13
- furniture moving11
- local move5
- no damages5
- furniture reassembly4
- careful loading3
- piano moving2
- last minute move2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yellowpages.comdirectory