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All My Sons Moving & Storage

Moving and storage service in Garden City, Idaho

Google rating

4.7

Ratings counted

2,260

Are 1 or 2 star

6.1%Above typical

The rating breakdown

137 of the 2,260 ratings in Google’s published star breakdown for All My Sons Moving & Storage are one or two star.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
2,06891.5%
4 star
371.6%
3 star
180.8%
2 star
261.2%
1 star
1114.9%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,614
5–10%
2,324
10–20%
1,521
20%+
538

The marker is All My Sons Moving & Storage at 6.1%. The typical mover among the 11,997 we can publish a rate for sits at 3.2%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for All My Sons Moving & Storage, counted by matching the words they used.

  • Damage to belongings3 · 33%
  • Price rose after the quote1 · 11%
  • Stopped responding1 · 11%

Counted across the 9 one and two star reviews we have read for All My Sons Moving & Storage. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewMorgan S.a month ago
We would not recommend this company to anyone. Unfortunately I think you just risk getting a bad team and the company did not care to hear about our experience. Things started off great, 3 guys showed up and asked what we would like them to do. We walked through the house and explained what we needed and they asked if we would like the loose items packed up for additional charges. We were willing to pay for additional packing materials and the labor time and said yes please do this.
Reply from the business

At All My Sons Moving, we hold ourselves to the highest standards when it comes to serving our community. We are sincerely disappointed in any inconvenience or disappointment you may have experienced during your recent move with us. Your … More

1-star Google reviewLindsey K.a year ago
We had an incredibly disappointing experience with All My Sons Moving and Storage and we want to warn others before hiring them. First of all, we were charged an outrageous $1,006.87 for just 2.5 hours of moving time. We moved a whopping .5 miles away...literally to the neighborhood across the street from us. The breakdown included $229 for "travel time" — an absolutely absurd amount considering they were moving us locally.
1-star Google reviewRichard B.10 months ago
Very poor experience. After receiving an estimate of $8100, All My Sons tried to charge us $14,400. Their excuse was that they used more packing material and that increased the labor charges! I would think that the problem was an inaccurate estimate by their estimator. This was all for a move of 1 mile from origin to destination! All My Sons claim of being the best movers in Boise is a huge over statement based on our unfortunate experience. Do your due diligence before making your decision!
Reply from the business

Thank you for contacting us Richard, we value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you … More

1-star Google reviewMag T.2 months ago
I was given incorrect information regarding price, nearly 2x what I was quoted. So much of my stuff was broken and just thrown haphazardly into boxes. Worst experience with any company ever. I'd just had surgery and could hardly lift anything. I'd say I'd rather go with College Hunks, but this experience made me never want to hire a moving company ever again. 0/10 do not recommend.
Reply from the business

We deeply understand that your expectations should not only be met but exceeded. Unfortunately, we acknowledge that we have not fulfilled our goal of going above and beyond for you. We sincerely apologize for falling short of providing the … More

1-star Google reviewDouglas M.3 years ago
I think it’s important to make it known when a company is dishonest. This is one of those companies! They were referred to us by a close friend who had a good experience with them. Unfortunately, we did NOT have the same. Without going into …
1-star Google reviewSan W.3 months ago
I had a very disappointing experience trying to get a moving quote. I left my information and expected to receive a quote first so I could review the price and make a decision. Instead, I was asked to pay a deposit before even seeing the …
Reply from the business

San, thank you for sharing your experience and providing us with the opportunity to learn and grow. With all sincerity, please accept our heartfelt apology for falling short of our goal to alleviate the stressful burdens moving can create.

1-star Google reviewAlysa M.a year ago
Very confused by their positive reviews. Thousands of dollars of tech & gaming stuff were packed as pictured; they “clocked out” early on day 1 for some reason, didn’t finish on day 2, and then just didn’t show up on day 3? …
Reply from the business

We are sorry. Your experience most certainly doesn’t align with the high standard of service we aim to deliver. Without insights like this, All My Sons Moving and Storage cannot improve. To gain deeper understanding of the specific issues you faced, please give us the opportunity to speak with you.

1-star Google reviewMiguel V.2 months ago
Move was ridiculously expensive, was quoted one price and paid about triple what I expected. Also, damages were left on my house from the move. I was supposed to be contacted to get them fixed, but never did.
Reply from the business

We prioritize our customers above all else, and we acknowledge that you deserve the highest level of care and attention, Miguel. We fully understand the challenges and demands associated with the moving process, and our utmost goal at AMS … More

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Worked hard and fast8 · 35%
  • Professional and courteous7 · 30%
  • Careful with belongings5 · 22%
  • Turned up when they said4 · 17%
  • Kept in touch1 · 4%

Counted across the 23 four and five star reviews we have read for All My Sons Moving & Storage. A review can mention more than one thing.

In their own words

5-star Google reviewAcacia2 weeks ago
Amazing service! Extremely polite on the phone, arrived to my property quickly, friendly when he arrived at my property. He helped move my belongings securly and delicately so nothing was damaged. I will absolutely be using All My Son's again in the future. He made a day that could have been stressful a complete breeze. Thank you, All My Son's!!! 🙏
Reply from the business

Hi, Acacia. thank you for the 5-star review! If its local or long distance, home or apartment, rain or shine, it does not matter - we are always hear to provide the best move experience period. Your feedback is greatly appreciated. Thanks again for choosing us.

5-star Google reviewSian M.9 hours ago
Great experience. Communicative and on time with a good crew. This was a complicated move, involving splitting a big load from a semi- truck and taking part of the load to storage. The moving crew was great and took good care of the items.
5-star Google reviewNatoshia B.6 months ago
If you are looking for movers — STOP. You just found them. 🙌 Donny, Devon, Matty, Carson, and Colton moved our entire 2,400 sq ft house and absolutely CRUSHED it. They were professional, respectful, efficient, and some of the kindest guys we’ve ever worked with. Not one complaint, nonstop hustle, and they handled everything with so much care. They made what could have been a super stressful day feel smooth and easy. We seriously could not have asked for a better crew.
Reply from the business

Thank you for taking the time to share your experience! Moving can be stressful even at the best of times. It is wonderful to know that our dedication to secure and timely moving services made a positive impact on your move. Thank you!

5-star Google reviewBen O.6 months ago
Lorenzo, Hayden, and Carson were amazing. Very personable, respectful, and hard workers. The last moving company that I hired to do half of the work, it took them over 5 hour because they dragged their feet and sandbagged. With this company, and those three doing the work, it only took two hours, for half the price, and twice as much labor. If you want the best moving company, hire them. They are skilled, and nice to work with. I would hire any, or all of them to work for my company any day of the week.
Reply from the business

Hi, Ben. Thanks for taking the time to share your feedback! Delivering exceptional moving services is always a top priority. This means being safe, timely, and going the extra mile every time. We truly appreciate you!

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • careful handling185
  • polite staff184
  • professional movers56
  • quick move41
  • cost34
  • furniture protection33
  • furniture moving30
  • efficient movers26
  • piano moving15
  • office move5

What the company says about itself

Taken from All My Sons Moving & Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • Advertises free estimatessays on their website
    Show the text this came from

    “…and accurate quotes - Clients can get a free quote that covers every part of the move, inc”Raw text captured from the page, including any surrounding navigation.

  • Says it is licensedsays on their website
    Show the text this came from

    “…packing, loading, and transportation. Licensed and insured team - We are fully license”Raw text captured from the page, including any surrounding navigation.

  • Says it is insuredsays on their website
    Show the text this came from

    “…and transportation. Licensed and insured team - We are fully licensed and insure”Raw text captured from the page, including any surrounding navigation.

  • States how long it has tradedsays on their website
    Show the text this came from

    “Trees" and across the country for more than 30 years. Our Boise moving company knows everyth”Raw text captured from the page, including any surrounding navigation.

  • States a founding yearsays on their website
    Show the text this came from

    “& Storage Idaho Boise MOVING BOISE SINCE 1992 FOR THE FAMILY ON THE MOVE IN BOISE GET”Raw text captured from the page, including any surrounding navigation.

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • chamberofcommerce.comdirectory
  • yellowpages.comdirectory
  • angi.comreviews
  • birdeye.comreviews
  • yelp.comreviews
  • facebook.comsocial

Before you hire All My Sons Moving & Storage

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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