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All My Sons Moving & Storage

Moving and storage service in New Milford, Connecticut

Its address is in Stratford, Connecticut. It appears here because Google returns it for New Milford.

Google rating

4.5

Ratings counted

2,076

Are 1 or 2 star

12.0%Above typical

The rating breakdown

249 of the 2,076 ratings in Google’s published star breakdown for All My Sons Moving & Storage are one or two star.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
1,75584.5%
4 star
542.6%
3 star
180.9%
2 star
211.0%
1 star
22811.0%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,614
5–10%
2,324
10–20%
1,521
20%+
538

The marker is All My Sons Moving & Storage at 12.0%. The typical mover among the 11,997 we can publish a rate for sits at 3.2%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for All My Sons Moving & Storage, counted by matching the words they used.

  • Damage to belongings3 · 21%
  • Crew conduct3 · 21%
  • Price rose after the quote2 · 14%
  • Items missing or never delivered1 · 7%
  • Belongings withheld over payment1 · 7%

Counted across the 14 one and two star reviews we have read for All My Sons Moving & Storage. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewLindsey P.a week ago
DO NOT HIRE THIS COMPANY. We hired All My Sons Moving because I am 7 months pregnant and wanted to make our move less stressful. Instead, they turned what should have been a simple move into an absolute nightmare. We were given an 8–10 AM arrival window. They showed up at 11 AM with no notice. My husband explicitly told them they needed to back into our driveway from the road because there was nowhere for a large truck to turn around once inside.
Reply from the business

We apologize, Lindsey. At All My Sons Moving, we only ever aim to exceed customer expectations, and we … More

1-star Google reviewBrian R.4 months ago
Did not have a stress free move my parents are in there 80s and I watched them get taken by all my sons and here is how. The job was estimated to be 3900 a one day house move. 8am goes by no one’s arrived, 9am goes by still no one. Parents getting nervous so I gave them a call to see where the workers are the man that answered had no idea where they were and said let me call them. 30 mins goes by I called back and I get soon.
Reply from the business

We deeply understand the immense stress involved in the moving process, and our utmost goal at All My Sons Moving is to alleviate those burdens for our customers every step of the way. We sincerely apologize for not living up to our … More

1-star Google reviewKeyira4 months ago
I’ve used All My Sons Moving twice, and both experiences were extremely disappointing. During both moves, multiple items went missing, including an air conditioner, Christmas tree, fans, and a step ladder. The moving process also felt unnecessarily slow, which raised concerns for me about how my belongings were being handled in between locations. When I reached out to the company to report the missing items, I received no real acknowledgment or apology.. just instructions to file a claim.
Reply from the business

We deeply understand that your expectations should not only be met but exceeded. Unfortunately, we acknowledge that we have not fulfilled our goal of going above and beyond for you. We sincerely apologize for falling short of providing the … More

1-star Google reviewSimone T.2 months ago
Initially got quoted at $159/hour, plus a nondescript “labor cost” which the customer service rep was very vague about specific cost. This was advertised as an automatic discount provided as a first time customer by the person taking my call to schedule the appointment. I was having a dresser moved from my parents house in Ridgefield, CT to Stamford- just one item, and a 45 min drive, maybe 1 hour with typical weekend traffic.
Reply from the business

We deeply understand that your expectations should not only be met but exceeded. Unfortunately, we acknowledge that we have not fulfilled our goal of going above and beyond for you. We sincerely apologize for falling short of providing the … More

1-star Google reviewIlana P.3 months ago
Our dressers and tables were wrapped, but our mattress and couches were not wrapped so the sides of them were on the ground before they got into the truck and after they were unloaded. We just paid a lot of money for our new house to get cleaned and now there is dirty furniture in it. Boxes were left in our apartment, and I was asked to move and take some of the smaller boxes in my own car, even though there was plenty of room on the truck.
Reply from the business

Ilana, thank you for sharing your experience and providing us with the opportunity to learn and grow. With all sincerity, please accept our heartfelt apology for falling short of our goal to alleviate the stressful burdens moving can … More

1-star Google reviewSarah G.Edited a month ago
WORST EXPERIENCE EVER I hired All My Sons to move a few larger pieces of furniture, everything else we took care of ourselves. The day of the move, two movers arrived, and while the movers themselves were very personable, they absolutely botched the job. Everything went smoothly until it came time to bring up the washer and dryer from the basement.
Reply from the business

Sarah, thank you for sharing your experience and providing us with the opportunity to learn and grow. With all sincerity, please accept our heartfelt apology for falling short of our goal to alleviate the stressful burdens moving can create.

1-star Google reviewMaya H.2 weeks ago
Such a bad experience. Came a crew of two, they did not move boxes the ways professionals have in past experiences I've had. It's was billed by time, and they carried one box at a time, although when I moved in they took 5 boxes at a time with a dolly up the stairs. It was a really hot day, which I have full empathy for the crew, but they came with no water (I'm moving, I don't have cups to offer you water). They sat down in front of the AC after almost every load.
Reply from the business

We deeply understand that your expectations should not only be met but exceeded. Unfortunately, we acknowledge that we have not fulfilled our goal of going above and beyond for you. We sincerely apologize for falling short of providing the … More

1-star Google reviewPhoyphaylin K.4 months ago
Would give zero star if I could. We scheduled for 4pm move on a Sunday. All day, they were harassing me trying to change the time last minute. Very unprofessional and inconsiderate. I had to pick up a key for my new apartment at 3pm. Hence the 4pm move. After I generously agreed to moving my appointment to 3pm, they could come at 12/1pm or we have to reschedule. Ridiculous how they’re still in business given how unprofessional they are.
Reply from the business

We believe that you, as our customer, deserve the utmost care and attention. We understand that the process of moving can be overwhelming and demanding, and our primary aim at AMS is to alleviate those burdens for our valued customers every … More

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Professional and courteous9 · 60%
  • Worked hard and fast8 · 53%
  • Careful with belongings3 · 20%
  • Turned up when they said2 · 13%
  • Kept in touch2 · 13%

Counted across the 15 four and five star reviews we have read for All My Sons Moving & Storage. A review can mention more than one thing.

In their own words

5-star Google reviewS F.3 months ago
Our move could not have gone smoother. Timmy and his 3 man crew of Eli, Matthew, and Nate were very hardworking and efficient. They arrived on time, had a great attitude, were polite and very accomodating. The crew communicated well, handled our heavy furniture carefully and left both homes clean and damage free. Highly recommended!
Reply from the business

S Thanks for the 5-star review and for choosing us! We appreciate you! Thank You All My Sons Moving & Storage

5-star Google reviewMelissa F.2 weeks ago
All my Sons helped by tremendously in my move to my new apartment. They were really kind and also asked me questions along the way to ensure they made my life easier since moving is not easy at all so that made me feel very comfortable and at ease with them. They handled my things with care, placed my furniture where I wanted it and put my bed frame back together. They were very transparent, professional and sent my receipt breaking down all the costs right after I paid.
Reply from the business

Hi, Melissa. thank you for the 5-star review! If its local or long distance, home or apartment, rain or shine, it does not matter - we are always hear to provide the best move experience period. Your feedback is greatly appreciated. Thanks again for choosing us.

5-star Google reviewAlicia3 weeks ago
Movers did an excellent job! They moved my sister’s belonging/furniture out of a bedroom then stopped at my place to move all of my stuff out of my one bedroom apartment which was a third floor of a multi family. Definitely not easy! Then we headed to the final destination which was a second floor unit. The three gentlemen handled all items with care and worked very efficiently together! Even communication with the initial scheduler was awesome. Great team!
Reply from the business

Hi, Alicia. Thanks for taking the time to share your feedback! Delivering exceptional moving services is always a top priority. This means being safe, timely, and going the extra mile every time. We truly appreciate you!

5-star Google reviewLisa S.2 weeks ago
Eric, Anthony, Ricardo and Larry were wonderful to work with. What a team! They arrived when they said they would and worked together to pack up my furniture and empty out my house. The truck was organized so the off loading was as efficient as the on-loading. I was given a quote and there were no hidden fees. A very professional company to work with. I highly recommend them!
Reply from the business

Hi, Lisa. Thank you so much for leaving us a 5-star review! Your satisfaction means the world to us, and your kind words motivate us to to keep delivering excellent service every time. We really appreciate you choosing our moving company.

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • careful handling163
  • polite staff152
  • smooth move121
  • professional movers73
  • furniture moving64
  • quick move39
  • careful movers22
  • truck size7
  • pink truck6
  • piano moving6

What the company says about itself

Taken from All My Sons Moving & Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • Says it is licensedsays on their website
    Show the text this came from

    “…where your destination may lie. Our licensed and insured moving teams are properly t”Raw text captured from the page, including any surrounding navigation.

  • Says it is insuredsays on their website
    Show the text this came from

    “…destination may lie. Our licensed and insured moving teams are properly trained and c”Raw text captured from the page, including any surrounding navigation.

  • Advertises free estimatessays on their website
    Show the text this came from

    “…and accurate quotes - Clients can get a free quote that covers every part of the move, inc”Raw text captured from the page, including any surrounding navigation.

  • States how long it has tradedsays on their website
    Show the text this came from

    “…families make a seamless relocation for over 30 years. Our full-service Connecticut movers ha”Raw text captured from the page, including any surrounding navigation.

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • trustpilot.comreviews
  • yelp.comreviews

Before you hire All My Sons Moving & Storage

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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