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All My Sons Moving & Storage

Moving and storage service in Wallingford, Connecticut

Its address is in Hartford, Connecticut. It appears here because Google returns it for Wallingford.

Google rating

4.4

Ratings counted

683

Are 1 or 2 star

14.9%Above typical

The rating breakdown

102 of the 683 ratings in Google’s published star breakdown for All My Sons Moving & Storage are one or two star.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
55080.5%
4 star
213.1%
3 star
101.5%
2 star
121.8%
1 star
9013.2%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,614
5–10%
2,324
10–20%
1,521
20%+
538

The marker is All My Sons Moving & Storage at 14.9%. The typical mover among the 11,997 we can publish a rate for sits at 3.2%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for All My Sons Moving & Storage, counted by matching the words they used.

  • Damage to belongings34 · 42%
  • Crew conduct24 · 30%
  • Late, delayed or a no-show14 · 17%
  • Price rose after the quote10 · 12%
  • Items missing or never delivered4 · 5%
  • Stopped responding2 · 2%
  • Belongings withheld over payment1 · 1%

Counted across the 81 one and two star reviews we have read for All My Sons Moving & Storage. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewPrincy S.a year ago
LIARS AND CHEATERS. First of all, they take twice the time than what they tell you in the estimate, to charge you more. The real expense was more than twice than what they told us. They would not unload your luggage until you pay them whatever number they come up with, no matter how exaggerated- not open to discussion. You can clearly see that they work intentionally slow and disappear in between so that they can charge you more.
Reply from the business

We are sorry. Your experience most certainly doesn’t align with the high standard of service we aim to deliver. Without insights like this, All My Sons Moving and Storage cannot improve. To gain deeper understanding of the specific issues you faced, please give us the opportunity to speak with you.

1-star Google reviewMatthew K.a year ago
Avoid All My Son’s Moving & Storage at all costs! I hired All My Son's Moving & Storage for a recent move, and it was by far the worst experience I’ve ever had with a moving company. What started as a promising interaction with a representative quickly turned into a nightmare. Late Arrival: The movers were supposed to arrive at 8 AM, but didn’t show up until 3 PM. When I called to ask about the delay, they gave me an excuse, but no real explanation or apology.
Reply from the business

Thank you for taking the time to share your experience Matthew. We sincerely apologize for any frustration and inconvenience regarding customer service. At All My Sons, we strive to provide exceptional customer service, and we are disappointed to learn that we fell short of exceeding your…

1-star Google reviewAshoo S.Edited 2 years ago
Hello 👋 I belive the owner replies on Google review so that other customers can see, however when u try to contact them on email id/phone number provided by them - they don't reply.. It's more than a week I am trying to call/email them, however no reply. This is how they care about the customers. Now belive instead of writing review or contacting them over an email about our concerns, we should have taken different direction - probably consumer forum or 911.
Reply from the business

Hello Ashoo, Your feedback matters to us! We would love the opportunity to fully understand the details of your experience. Please reach out to us via email at [email removed] or call us directly at [phone removed].

1-star Google reviewMadisyn M.Edited a year ago
BEWARE!!! THIS COMPANY IS A SCAM BUSINESS!!! Use any other moving company except All My Sons. Very disappointed and would highly recommend against using this moving company. I booked my move very far in advance. The day of the move, one of the movers was a no show and so I was told that I needed to reschedule to a different day as it was a 3 man job.
Reply from the business

Our team is dedicated to preventing cancellations and ensuring you have the best possible experience every step of the way. Our sincere apologies for not being able to fulfill your move as planned. We value your feedback and are committed to using it to improve our services.

1-star Google reviewBrogan H.3 weeks ago
I booked All My Sons Moving & Storage a month in advance for a move from Rochester, NY to Connecticut. During my initial phone call, I was told an 11:00 a.m. arrival for two movers to help unload my truck would be no problem. Later, I was contacted again and told that wasn’t actually an option, and that I had to choose between a morning window or a 12:00–3:00 p.m. window. To avoid disrupting the movers’ schedule, we chose the afternoon window. On moving day, I received a call at 8:00 a.m.
Reply from the business

We apologize, Brogan. At All My Sons Moving, we only ever aim to exceed customer expectations, and we sincerely apologize for falling short of our goal to go above and beyond for you. Providing exceptional service is at the core of AMS's mission to continue to innovate our industry.

2-star Google reviewAlexis S.2 years ago
Isaias Longinos Hernandez and his crew of two other gentleman were amazing. Let me be clear the movers deserve 5 stars. Unfortunately the amazing movers were held up for 30 mins trying to get the electronic payment portal to work. After many attempts to utilize the system Isaias called the sales agent Americo who he asked to support him in troubleshooting. The faulty system even had another one of the movers assisting as well.
Reply from the business

Hello Alexis, Thank you for reaching out! We appreciate you sharing your experience with us. We acknowledge that we fell short of meeting your expectations, and we genuinely apologize for any inconvenience or frustration this may have caused.

1-star Google reviewNichole R.a year ago
HORRIBLE!! I repeat, HORRIBLE!!!!! Please do not be fooled by the 5 star reviews. They have to be fake. There is no way on earth these people could do a 5 star job. I won’t even waste my time explaining what went wrong with my move that cost me $2200 to move me an hour away??? How they broke things, smoked on the job and asked me “what did I do for a living and how could I afford my place since it was so nice?” ????? I’m sorry???
Reply from the business

Thank you for taking the time to share your experience Nichole. We sincerely apologize for any frustration and inconvenience regarding customer service. At All My Sons, we strive to provide exceptional customer service, and we are disappointed to learn that we fell short of exceeding your…

1-star Google reviewArden G.a year ago
DO NOT USE THIS COMPANY. I had All My Sons from CT location pack our UPack trailer yesterday for our long dist. move, and had the worst experience imaginable - unbelievably slow, being bullied to pay twice the expected price, and being yelled at by manager Keith when trying to let him know about the serious issues we were having. Now the UPack driver has just left our house after spending an hour talking with us about how badly the truck was packed.

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Professional and courteous191 · 54%
  • Worked hard and fast162 · 46%
  • Turned up when they said50 · 14%
  • Careful with belongings50 · 14%
  • Kept in touch19 · 5%
  • Price matched the quote6 · 2%

Counted across the 354 four and five star reviews we have read for All My Sons Moving & Storage. A review can mention more than one thing.

In their own words

4-star Google reviewDan P.2 years ago
Anthony and Ryan were a pleasure to work with during my recent move. They showed up on time and worked efficiently within the time window that I hired them. Polite, strong and fast. Can’t ask for more from movers! The company itself is the reason for 4 stars instead of 5. I booked the truck for 11am due to a doctor’s appt beforehand.
Reply from the business

Thank you for taking the time to give us a 4-star review, Dan. We truly value your feedback at All My Sons Moving an Storage and look forward to providing an even better experience in the future.

5-star Google reviewEileen R.2 years ago
Just moved with all my sons again and they never fail to impress. Marcos and Chris were great! Great communication the morning of, packed up our two bedroom within an hour, unpacked everything with an 1 1/2. Super organized with packing everything in the truck, actually took notice of the fragile boxes and were all around nice gentlemen!
Reply from the business

Eileen Thanks for the 5-star review and for choosing All My Sons Moving and Storage! We appreciate you! Thank You All My Sons Hartford LLC

5-star Google reviewCity X.6 months ago
I was very happy with their service and their timely manner to accommodate providing their service with the last minute notice I had to pick up one of my printing machines to bring to my second shop, along with working out a reasonable price range. The head of the crew Steven was very professional and friendly and respectful along with the other 3 gentlemen in his crew. The delivery service provided was handled with care and in a timely manner.
Reply from the business

Hi, Sonny. We appreciate the kind words and the 5-star review! We train all movers to understand the importance of careful and timely moving. We are so happy to see their hard work is appreciated.

5-star Google reviewVictoria S.2 years ago
Thank you All My Son's Moving & Storage! From the initial contact that I had with the company, they were all extremely friendly and knowledgeable about the moving process. During the initial call, I had a friendly team member who could recommend when to book for the move, and what dates would be best that would suit my needs.
Reply from the business

Hi, Victoria. Your feedback is highly appreciated. Thank you for trusting All My Sons Moving and Storage with your move! We strive to make every local or long distance move seamless. Its gratifying to see that our movers and management teams achieved this for you. We hope to see you in the future!

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • polite staff109
  • careful handling76
  • professional movers48
  • efficient staff24
  • quick move15
  • deposit12
  • furniture moving12
  • furniture damage9
  • booking process7
  • office move2

What the company says about itself

Taken from All My Sons Moving & Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • Says it is insuredsays on their website
    Show the text this came from

    “…in Hartford Allow our licensed and insured local movers in Hartford to provide pac”Raw text captured from the page, including any surrounding navigation.

  • Advertises free estimatessays on their website
    Show the text this came from

    “…and accurate quotes - Clients can get a free quote that covers every part of the move, inc”Raw text captured from the page, including any surrounding navigation.

  • Says it is licensedsays on their website
    Show the text this came from

    “Moving Services in Hartford Allow our licensed and insured local movers in Hartford to”Raw text captured from the page, including any surrounding navigation.

  • States how long it has tradedsays on their website
    Show the text this came from

    “All My Sons Moving & Storage has over 30 years of experience helping companies, indivi”Raw text captured from the page, including any surrounding navigation.

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • trustpilot.comreviews
  • yelp.comreviews
  • facebook.comsocial

Before you hire All My Sons Moving & Storage

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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