Allied Van Lines
Moving and storage service in Springfield, Illinois
Google rating
4.8
Ratings counted
18
Are 1 or 2 star
Not enough ratings
The rating breakdown
Google shows 18 ratings for this business. Below twenty, a percentage swings too far on a single review to mean anything, so we don’t publish one. 1 of those is one or two star.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 17 | 94.4% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 1 | 5.6% | |
| 1 star | 0 | 0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Allied Van Lines, counted by matching the words they used.
- Stopped responding1 · 100%
Counted across the 1 one and two star review we have read for Allied Van Lines. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous6 · 38%
- Turned up when they said2 · 13%
- Careful with belongings2 · 13%
- Kept in touch2 · 13%
- Worked hard and fast1 · 6%
Counted across the 16 four and five star reviews we have read for Allied Van Lines. A review can mention more than one thing.
In their own words
The crew was prompt and professional. They took care of everything, and kept us informed about what to expect.
Extreme care taken in moving all furniture from Illinois to Missouri! All items wrapped with plastic to keep doors/drawers from opening and then wrapped with moving blankets and moving blankets then taped into place. Highly recommend!!
We had the best team and team leaders both at loading and unloading. Teresa and John (drivers) were on top of everything. Could not have asked for a better experience at a time in our life for this big move. I would recommend Allied to anyone . Thanks for having good people working for your company, it makes a big difference.
Moving is never fun but the entire team at Hilliard Moving made it as pleasant as possible. From Al and Billie in the office to our cross country driver Charlie. They were all fantastic. I’ve moved a few times with my company and this was probably the smoothest!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- smooth process2
- communication2
- moving-related packing2
What the company says about itself
Taken from Allied Van Lines’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises free estimatessays on their website
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“IL 62703 Call: (217) 280-4341 GET YOUR FREE QUOTE NOW! Moving From Moving To NEXT 5/5 Ave”Raw text captured from the page, including any surrounding navigation.
- Mentions the Better Business Bureausays on their website
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“…the heavy lifting. Our agents have an A+ rating with the Better Business Bureau and hav”Raw text captured from the page, including any surrounding navigation.
- States how long it has tradedsays on their website
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“…choose Allied Van Lines. We have over 90 years of experience handling cross-country mo”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.comreviews
- chamberofcommerce.comdirectory
- yellowpages.comdirectory
- superpages.comdirectory
- mapquest.comdirectory