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Allied Van Lines-The Moving Company

Moving and storage service in Las Cruces, New Mexico

Google rating

3.9

Ratings counted

7

Are 1 or 2 star

Not enough ratings

The rating breakdown

Google shows 7 ratings for this business. Below twenty, a percentage swings too far on a single review to mean anything, so we don’t publish one. 2 of those are one or two star.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
571.4%
4 star
00%
3 star
00%
2 star
00%
1 star
228.6%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Allied Van Lines-The Moving Company, counted by matching the words they used.

  • Damage to belongings2 · 100%
  • Items missing or never delivered1 · 50%

Counted across the 2 one and two star reviews we have read for Allied Van Lines-The Moving Company. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewZak G.5 years ago
Broke our bed frame, got gasoline on our mattress and stole a bunch of old game system and refuses to do anything about it
1-star Google reviewCheryl N.5 years ago
Our move with this company ended up with many, many broken and destroyed items. Our dining table ended up with a leg that was completely snapped off. We were actually told that the leg broke off when the movers “shoved” the table down the length of the van rather than picking it up and carrying it. Our outdoor fountain had the tall part broken off at the concrete base. A solid stone angel statue had one wing broken off. A storyteller statue had two of the children broken off. A Lladro porcelain statue was broken.

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Worked hard and fast2 · 67%
  • Turned up when they said1 · 33%
  • Professional and courteous1 · 33%

Counted across the 3 four and five star reviews we have read for Allied Van Lines-The Moving Company. A review can mention more than one thing.

In their own words

5-star Google reviewMonica E.9 years ago
I have used The Moving Company for many local moves and for storage. They have always been extremely professional, efficient, and a pleasure to do business with. As a realtor I recommend them to all my clients.
5-star Google reviewBrenda A.8 years ago
Arrived early, helpful and worked fast. They managed to finish early, figured out how to get things upstairs. I will use them again if I ever move. They were excellent.
5-star Google reviewMark V.3 years ago
Driver here. Office staff was very vigilant - identifying tire damage to several tires and attempting to have it repaired before I arrived. Not their job, but they went above and beyond. Ultimately I had to have them fixed, but they made …

What the company says about itself

Taken from Allied Van Lines-The Moving Company’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • Mentions the Better Business Bureausays on their website
    Show the text this came from

    “Las Cruces, NM. We are members of the Better Business Bureau, and take great pride in maintaining an”Raw text captured from the page, including any surrounding navigation.

  • Advertises free estimatessays on their website
    Show the text this came from

    “NM 88007 Call: (877) 353-1275 GET YOUR FREE QUOTE NOW! Moving From Moving To NEXT 5/5 Ave”Raw text captured from the page, including any surrounding navigation.

  • States how long it has tradedsays on their website
    Show the text this came from

    “…employees have been in the industry for over 10 years, and provide knowledgeable and professi”Raw text captured from the page, including any surrounding navigation.

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • chamberofcommerce.comdirectory

Before you hire Allied Van Lines-The Moving Company

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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