American Classic Storage
Self-storage facility in Hampton, Virginia
Google rating
4.9
Ratings counted
303
Are 1 or 2 star
1.3%Unusually few
The rating breakdown
4 of the 303 ratings in Google’s published star breakdown for American Classic Storage are one or two star.
Against other listings in Hampton
About the same as the middle of the 3 listings in Hampton we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 274 | 90.4% | |
| 4 star | 20 | 6.6% | |
| 3 star | 5 | 1.7% | |
| 2 star | 3 | 1.0% | |
| 1 star | 1 | 0.3% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is American Classic Storage at 1.3%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous5 · 33%
- Worked hard and fast2 · 13%
Counted across the 15 four and five star reviews we have read for American Classic Storage. A review can mention more than one thing.
In their own words
I've never had to be put in a last minute situation before of having to get a storage unit. I have really bad anxiety and the manager was super nice and helpful and quickly put my worries at ease. Very quick and easy experience!
Thank you for sharing your positive experience, Nikki! We are thrilled to hear that our manager was able to help alleviate your anxiety and make the process quick and easy for you. Your feedback is much appreciated!
This is the best place for storage due it's cleanliness and security, no worries about your personal property. The staff is also very friendly and helpful.
Thank you, Andrea, for your positive review! We are delighted to hear that you are satisfied with our facility and services. We strive to maintain a clean and secure environment for all our customers. Should you ever need any further assistance, please don't hesitate to reach out.
I like the advance notices I receive when changes are made. Alot of companies make changes and inform customers after the fact and practice unfair policies.
Thank you for your review, Corlis! If you ever need assistance or have any suggestions for further improvement, please do not hesitate to reach out.
American Classic Storage is very clean and very well lit for after dark visits. I feel very safe there. Highly recommend American Classic Storage.
We appreciate your 5-star rating, Lee! If you ever have any feedback or suggestions, please don't hesitate to reach out to us at ([phone removed]. Thank you for choosing American Classic Storage.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- kind staff23
- payment setup6
- clean storage6
- helpful employees5
- clear explanations4
- easy rental process2
- affordability2
- secured area2
- online booking2
- online rental2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- superpages.comdirectory
- yellowpages.comdirectory
- yelp.comreviews
- chamberofcommerce.comdirectory