American Storage
Self-storage facility in Rapid City, South Dakota
Google rating
5.0
Ratings counted
13
Are 1 or 2 star
Not enough ratings
The rating breakdown
Google shows 13 ratings for this business. Below twenty, a percentage swings too far on a single review to mean anything, so we don’t publish one. None of them are one or two star.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 13 | 100% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 0 | 0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Kept in touch3 · 25%
- Worked hard and fast2 · 17%
- Professional and courteous2 · 17%
- Turned up when they said1 · 8%
- Price matched the quote1 · 8%
Counted across the 12 four and five star reviews we have read for American Storage. A review can mention more than one thing.
In their own words
What an amazing storage facility! We moved from another state and needed to store our belongings for a period of time. I never once worried about the security of our unit. The cameras, fencing, and location were top-notch! The units themselves were new, clean, secure, and everything you could want in a storage facility. Their communication was excellent — everything was explained clearly, and they were honest and professional.
Fantastic communication and customer service from the owner/manager, he is a very nice guy and made sure that the booking and move-in process went as smooth as possible for me. Very clean units and one of the best locations in town! Highly recommend and so glad I found this place!
So glad I went with American storage. Unit was super clean when I got it and facility seems very secure. The owner is so NICE and easy to work with. He has been very responsive and has called me right back with any questions or concerns. I highly recommend
Brand new facility with a wide choice of sizes, family run with outstanding customer support, and low prices. They went above and beyond to help with my storage needs. 5 stars for the customer support itself!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- location3
- owner3
- management3
- clean units3
- new units2
- new facility2
- safety2
- communication2
What the company says about itself
Taken from American Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Describes itself as family ownedsays on their website
Show the text this came from
“Prices Call Us Find Us Locally Owned, Family Operated Affordable Storage and Parking Why Choo”Raw text captured from the page, including any surrounding navigation.
- Advertises 24/7 availabilitysays on their website
Show the text this came from
“…monitored by high-definition cameras, 24 hours a day, 7 days a week. Insure Your Valuables D”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- facebook.comsocial
- bizapedia.comdirectory