America's Most Reliable Movers

Please stay away from this moving company!!!I really regret choosing AMR moving for so many reasons. Dorian the owner will not answer his phone, text, or email. Once you pay that's it. The 3 guys we used were supposed to be "the best movers" they have. That must be a joke. We were moving from a small apartment downtown tampa to .9 miles away. One bedroom set, and typical apartment stuff. We were quoted it should take 2-3 hours.

If I can give a zero I would. We brought 2k worth of items. Trusting the General manager , he advised us to use there reputable movers American Most Reliable mover,(AMR).Apparently , they work together for years. Side note, Ashley doesn’t do delivery for clearance items. Back to the story ….. As soon as it was our scheduled delivery day!! It was a Day Of Hell for lack of better words. We waited 7hrs for our stuff!! Didn’t arrive until 7:30pm.

Two points to this review. First, the guys that came out to unload were great. Very respectful, did everything requested, assembled bed, really did a great job and would hire the moving team in heartbeat. The issue, the front office. They are a bait and switch. I had U-haul small trailer to unload and knew it would be a quick effort. Called and emailed and AMR front office confirmed the rate was $89 for the first TWO hours. The two hours included 1 hour for travel. I had no issue with that, upfront expectations.

I called Saturday to book a time for the following weekend. After reviewing options, I called back to book. No answer, no problem left them a message. Called them again 3 more times that day (called both their 813 and 727 numbers) and left another message. Called them the following day (yesterday) several times and again left several messages. Also sent them an email last night.

THIS COMPANY SHOULD BE CALLED AMERICA'S MOST UNRELIABLE MOVING COMPANY! YOU COULDN'T EVEN FIND THEM ON YELP AND I'M SURE THAT'S BECAUSE THEY HAD TOO MANY COMPLAINTS! FIRST OFF THEY WILL QUOTE YOU FOR 3 HOURS THEN TAKE 7! NEXT THEY WILL ARRIVE LATE AND WRAP EVERYTHING YOU OWN IN SARAN WRAP BECAUSE THEY SAY THEY ARE LIABLE FOR DAMAGES! THIS ONLY EXTENDS THE TIME THEY TAKE TO MOVE AND THEY KNOW IF THEY BREAK ANYTHING THEY WILL DO NOTHING ABOUT IT!

This was not my first move with movers, however it was my worst experience. It took more time for 3 guys to move my small amount of items (1 bedroom) than it did 2 guys in my previous moves. 3 hours total, should have been done in 2 hours based on my previous moves with more items. They provided my with a two hour window for them to arrive and start loading my things.

Horrible delivery experience. Matter brothers outlet uses this company for deliveries. First thing through the door, before they would deliver the furniture, they wanted me to sign a liability clause. Photo added of clause. Basically, they can damage your home/stuff, and not take responsibility for it. I refused to sign, and they proceeded with the delivery anyway. They were rushed and rude. I had to watch them closely to prevent damage, which reinforced my decision to not sign liability clause.

Since I had surgery a week before moving, I hired AMR to load my family's belongings into the moving trailer. Movers were friendly. However, a 3-hour estimate turned into over 6 + hours: they took frequent breaks, and they didn't utilize hand trucks or the trailer's loading ramp, all of which seemed to slow down the process quite a bit. Upon unloading, we discovered some of our property - about $1,500 worth - was damaged.