AMJ - Fredericton Moving Company - Compagnie de déménagement
Mover in Fredericton, New Brunswick
Its address is in Richibucto Road, New Brunswick. It appears here because Google returns it for Fredericton.
Google rating
4.7
Ratings counted
159
Are 1 or 2 star
4.4%Around typical
The rating breakdown
7 of the 159 ratings in Google’s published star breakdown for AMJ - Fredericton Moving Company - Compagnie de déménagement are one or two star.
Against other listings in Fredericton
1.9 percentage points higher than the middle of the 15 listings in Fredericton we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 137 | 86.2% | |
| 4 star | 14 | 8.8% | |
| 3 star | 1 | 0.6% | |
| 2 star | 2 | 1.3% | |
| 1 star | 5 | 3.1% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is AMJ - Fredericton Moving Company - Compagnie de déménagement at 4.4%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for AMJ - Fredericton Moving Company - Compagnie de déménagement, counted by matching the words they used.
- Damage to belongings2 · 29%
- Late, delayed or a no-show1 · 14%
- Crew conduct1 · 14%
Counted across the 7 one and two star reviews we have read for AMJ - Fredericton Moving Company - Compagnie de déménagement. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
We have a difficult to schedule to move due to a holiday. We were trying to figure it out logistically and speaking to the woman that answers the phone at this location she was rude and did not care to help us out. She actually hung up on us after we told her that they were they only company that would not move us on the Easter Monday. Do not recommend dealing with them. We moved with amj campbell before from Ontario and they were fantastic but not here in NB forget it.
Hi Jacqueline, we apologize for the inconvenience you experienced with scheduling your move. If you'd like to provide us with more details, contact us directly at [email removed] We strive to provide excellent … More
AMJ was the designated shipper for a box spring and mattress set we purchased from Costco and shipped directly from Sealy. It took almost a month to arrive at our home and when it was delivered finally the plastic covering it was filthy dirty and the box spring was damaged. It was extremely frustrating dealing with this company! I absolutely would not recommend them!
Hi Krista, Thank you for taking the time to bring this to our attention. We apologize in advance if your experience has been less than what we intended, and can assure you that your concerns are taken seriously. We will begin a process to … More
Worst delivery service I’ve ever dealt with. Two weeks late on delivery. No updates. Did not show up when they were supposed too after they finally gave a date and time. Then gave a second date and time 3 days later and still did not show up on time. Awful awful company.
Dear Shane, we regret to hear that your experience with us was less than intended. Could you please provide us with more details directly at [email removed] - which store is this order from and your order no.? We're looking into this right away. Thank you for your feedback.
We are a military family. We were booked to move with this company. Two women, a mother and daughter, one named Verda from Moncton were our Packers. We booked the pack date. They asked to come the day before for a couple of hours to pack non essentials. We said sure. They came, started packing and then said we're going to try to get it done today. We said no not possible. We were told 2 hours of non essentials. It had already been more than that. We told them they could stay till 1.
Our apologies for your frustration, however, a pre-pack was scheduled with the member (your spouse), and it is the member's responsibility to advise the packers what they can and cannot pack. Unfortunately, any issues should have been … More
I have an order with tracking number. When I track this number they give me zero informations , and they don't answer phones. Uptill now I don't know where is my parcel. Last day expected in 3 days. Very stressed
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous9 · 69%
- Worked hard and fast4 · 31%
- Turned up when they said3 · 23%
- Careful with belongings1 · 8%
Counted across the 13 four and five star reviews we have read for AMJ - Fredericton Moving Company - Compagnie de déménagement. A review can mention more than one thing.
In their own words
The old dryer was removed & new one installed quickly and without damage to dryer, floors or walls. Very professional. Loved that I got a call telling me they’d arrive within 30 minutes. One negative note is that they did not lay down mats and walked across floors with work-boots.
Hi Megan, we're happy to hear that our team provided you with prompt services, we will improvise & keep your last note in mind. Thank you for your honest feedback!
Great service. Put a package under a tarp I left out to keep it safe from the rain. On time and very helpful. Thanks!
From speaking with their customer service to confirm delivery to the delivery itself, these guys were fantastic! They were super friendly and they delivered the three boxes to the basement of the house with no issues. I would definitely recommend this company! It was an excellent experience :)
Thank you for your kind words, MaryAnne! We're glad to hear that you had an excellent experience with us. Hope to do business with you again!
The staff were great with inquiries over the phone and the delivery drivers were excellent! This was my first time using their services and I would highly recommend them to anyone. Very courteous service all around.
Thank you Angela, for sharing your positive experience with us! We appreciate your recommendation and hope to be of service to you again.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- polite staff16
- old item removal4
- tracking2
- quotation2
- floor protection2
- advance notice2
- furniture removal2
- packaging removal2
- military friendly2
What the company says about itself
Taken from AMJ - Fredericton Moving Company - Compagnie de déménagement’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is bondedsays on their website
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“Entire crew is background checked and bonded by a certified independent party Freder”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“…on Canada’s east coast. Here’s a free estimate! Fredericton Fredericton’s leading move”Raw text captured from the page, including any surrounding navigation.
- States a founding yearsays on their website
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“…party Fredericton Fredericton movers since 2011 Expert home and office moving Located j”Raw text captured from the page, including any surrounding navigation.