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Premiere Van Lines Moving Company Fredericton

Mover in Fredericton, New Brunswick

Its address is in Oromocto, New Brunswick. It appears here because Google returns it for Fredericton.

Google rating

4.8

Ratings counted

286

Are 1 or 2 star

1.7%Unusually few

The rating breakdown

5 of the 286 ratings in Google’s published star breakdown for Premiere Van Lines Moving Company Fredericton are one or two star.

Against other listings in Fredericton

This company1.7%
Typical listing in Fredericton2.5%

0.8 percentage points lower than the middle of the 15 listings in Fredericton we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
25288.1%
4 star
279.4%
3 star
20.7%
2 star
20.7%
1 star
31.0%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,048
5–10%
1,993
10–20%
1,265
20%+
454

The marker is Premiere Van Lines Moving Company Fredericton at 1.7%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Premiere Van Lines Moving Company Fredericton, counted by matching the words they used.

  • Damage to belongings1 · 33%

Counted across the 3 one and two star reviews we have read for Premiere Van Lines Moving Company Fredericton. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

2-star Google reviewRobert5 years ago
I wish that I could have received great service but that was not the case. We had a washer and dryer delivered from the CO OP a short distance away from our house. We also purchased pedestals that have clips to secure washer and dryer. The items were offloaded into my garage for unpacking. About 20 minutes onto setup the driver informs me to refuse delivery of dryer due to damage. Also 2 of the clips that secure the washer to the pedestal broke.
Reply from the business

Hi Robert, we are sorry that there was a miscommunication between the Coop & ourselves with regards to the clips, and we apologize that you had to wait too long to have the issue resolved.

2-star Google reviewGinny B.4 years ago
We started off great. PVL were contracted to complete an overseas move for us. Having made 9 overseas moves this is pretty familiar territory. We understand things can happen and are pretty reasonable. We have had some issues and despite 3 …
Reply from the business

Hi Ginny, We were very disappointed to hear about your negative experience once your shipment landed at customs in New Zealand, which was beyond our control. We understand that Allports is looking into where exactly the issue was. Your goods left our warehouse in one full sealed container.

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Professional and courteous9 · 60%
  • Worked hard and fast5 · 33%
  • Careful with belongings3 · 20%
  • Kept in touch2 · 13%
  • Turned up when they said1 · 7%

Counted across the 15 four and five star reviews we have read for Premiere Van Lines Moving Company Fredericton. A review can mention more than one thing.

In their own words

5-star Google reviewSydney A.2 years ago
Had an absolutely fantastic moving experience on Friday last week. The team went above and beyond for our move and did it in record time. I never imagined they’d be able to moved everything from my 3 bed townhouse in Fredericton all the way to Burton including load and unload in under 4 hours. They were careful with my belongings, including wrapping all wooden furniture. A lot of my furniture is solid wood (heavy) and built by my grandfather or father, so has special meaning to me. Not a scratch on anything!
Reply from the business

Thank you Sydney for the amazing review! We're thrilled to have made your move a great experience.

5-star Google reviewCarl M.a year ago
Arrived on time. Worked efficiently yet handled my belongings with care. Highly recommend.
5-star Google reviewGrace J.2 years ago
Premier Van Lines delivered a new dishwasher to our home. They had excellent communication to book the delivery and on the day of delivery. They arrived at the right time and were very helpful and friendly. I would recommend them completely.
Reply from the business

Thank you Grace for your wonderful review of our delivery service! We appreciate your recommendation and look forward to serving you again in the future.

4-star Google reviewJosh W.5 years ago
They were supposed to deliver my oven to me yesterday. I recieved a call at 7pm saying the oven would be there in 30 minutes. 9:40pm rolled around and I still didn't see anyone. I tried calling their office but I suppose that line is only …

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • friendly staff66
  • efficient staff13
  • professional movers7
  • no damage3
  • old fridge removal2
  • careful with furniture2
  • item inspection2
  • packaging removal2
  • professional attitude2

What the company says about itself

Taken from Premiere Van Lines Moving Company Fredericton’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • States a founding yearsays on their website
    Show the text this came from

    “…who move long distance each year. Since 1963, Atlas has been providing their custome”Raw text captured from the page, including any surrounding navigation.

  • Advertises a warranty or guaranteesays on their website
    Show the text this came from

    “…oviding the highest quality of service, guaranteed. Call us today! Tel: 506-357-5562 or To”Raw text captured from the page, including any surrounding navigation.

  • Mentions the Better Business Bureausays on their website
    Show the text this came from

    “Library Member in good standing with: Better Business Bureau Trust your next move to the expert move”Raw text captured from the page, including any surrounding navigation.

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • chamberofcommerce.comdirectory
  • birdeye.comreviews

Before you hire Premiere Van Lines Moving Company Fredericton

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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