Angel L. Moving Company LLC
Mover in Baton Rouge, Louisiana
Google rating
4.6
Ratings counted
53
Are 1 or 2 star
9.4%Above typical
The rating breakdown
5 of the 53 ratings in Google’s published star breakdown for Angel L. Moving Company LLC are one or two star.
Against other listings in Baton Rouge
6.9 percentage points higher than the middle of the 15 listings in Baton Rouge we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 47 | 88.7% | |
| 4 star | 1 | 1.9% | |
| 3 star | 0 | 0% | |
| 2 star | 1 | 1.9% | |
| 1 star | 4 | 7.5% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Angel L. Moving Company LLC at 9.4%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Angel L. Moving Company LLC, counted by matching the words they used.
- Damage to belongings2 · 67%
- Crew conduct1 · 33%
Counted across the 3 one and two star reviews we have read for Angel L. Moving Company LLC. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Do not use this moving company. The workers are very unprofessional and damaged my property. The owner of the company lied and stated that the insurance company would compensate me for the damages. No one ever contacted me about a claim. I contacted the owner and he hung up the phone on me.
They were over an hour late, but I didn’t complain and was very understanding. I was moving from a 4-bdr house with minimal items (no living room set, bulky items or appliances). The workers took two hours just to move boxes and other miscellaneous items. They still hadn’t taken the beds or tv’s down, even after asking several times. All I asked was to be more efficient in terms of time. Why have all three men working on the same thing?
I used Angel L. Moving for a move last month. I had high expectations from the person who referred them to me as well as from the consult with the gentleman on the phone. Based on our inventory of belongings, he provided recommendations on how many boxes to buy and advised if his crew arrived and they did not think we had enough material that they would inform me so I could go purchase more… they were there all day so there was plenty of time for me to make a trip out for more boxes.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous23 · 55%
- Worked hard and fast15 · 36%
- Turned up when they said14 · 33%
- Careful with belongings9 · 21%
- Price matched the quote2 · 5%
- Kept in touch1 · 2%
Counted across the 42 four and five star reviews we have read for Angel L. Moving Company LLC. A review can mention more than one thing.
In their own words
Where to begin?! I was pleased from my first phone call! Angel L Moving really made a stressful homebuying move much easier for us. Reginald stayed in contact with me and was able to reschedule us when our closing date moved. Waylon and his crew were on time, courteous, a pleasure to be around and respectful of our belongings. These guys work hard and have such a positive energy about them.
Thank you so much for the wonderful review. We had to share this with the guys, they were ecstatic! 🤩 We are so please that we exceeded your expectations and would appreciate any referrals! We strive to make our customers move stress free and seems we definitely delivered.
Seriously wonderful. No hidden costs, upfront pricing, sent 4 movers who were all professional and quick. Made my moving experience a breeze. I moved from a 3rd floor apartment to a 2nd floor apartment. The crew was enthusiastic and energetic despite the rough move. The owner even went out of his way to accommodate my move date. Can’t give them enough praise. Came in also almost half the price of Two men and a truck!!!
Thank you so much. We are more than happy that you were pleased with our services. Please feel free to call for any future needs you may have.
Excellent communication and great crew. They were quick, efficient, and polite. I would recommend them.
Thank you 😊 …
This review comes after the 3rd time I've hired Angel L. Moving Company. Just like the last 2 times, I thank you all very much for your hard work, kindness, respect, and extremely pleased outcome for another not so pleasant event. You guys are fun and never complain. They never say "can't". They always "do"! They are professional and extremely capable. What a relief that has been! You can tell this attitude and respect comes from the example the owner sets - Reggie is the man.
Thank you so much for the wonderful review!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- courteous staff7
- quick movers6
- upfront costs3
- jovial staff3
- polite movers3
- phone call experience2
- great rates2
- compassionate owner2
- fee2
- no damage2