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Apache Moving & Storage

Moving and storage service in Cedar Park, Texas

Its address is in Leander, Texas. It appears here because Google returns it for Cedar Park.

Google rating

4.4

Ratings counted

421

Are 1 or 2 star

15.7%Well above typical

The rating breakdown

66 of the 421 ratings in Google’s published star breakdown for Apache Moving & Storage are one or two star.

Against other movers in Cedar Park

This company15.7%
Typical mover in Cedar Park3.1%

12.6 percentage points higher than the middle of the 13 movers in Cedar Park we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
33980.5%
4 star
92.1%
3 star
71.7%
2 star
133.1%
1 star
5312.6%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,048
5–10%
1,993
10–20%
1,265
20%+
454

The marker is Apache Moving & Storage at 15.7%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Apache Moving & Storage, counted by matching the words they used.

  • Items missing or never delivered3 · 33%
  • Damage to belongings2 · 22%
  • Crew conduct2 · 22%

Counted across the 9 one and two star reviews we have read for Apache Moving & Storage. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewBrenda T.Edited a year ago
Christy Oliver has been dodging me for months on issuing and mailing payment out to me for a property claim. It was from October 2024. She claims they finally mailed the check in February I have not received anything and now wants to charge me $30. When you call to get a hold of Christy she dodges me or is never in office I’ll finally reach her every month here and there and is always short with me. I finally speak to Terry?
Reply from the business

Ms.Tapia, The crew did not smell of weed as they do not use drugs of any kind. Both men have worked for Apache Moving and Storage LLC for many years. They are wonderful … More

1-star Google reviewAubrey R.2 years ago
My experience with Apache Movers was not great. The mover was so rude to my mother and threatened to leave after she caught him smoking marijuana in the moving truck and also not wrapping the big furniture and putting it on the driveway without the wrapping. We had requested one of the movers to pack the kitchen and he was just stacking all of the items in each of the boxes without wrapping anything with paper.
Reply from the business

We sincerely apologize for your unfortunate experience, Aubrey. We aim to deliver top-notch service to our clients, and, sadly, we failed to meet this standard in your case. We'll try to address the behavior you've described with our team, … More

1-star Google reviewMeta L.5 years ago
I USED to recommend this business to my clients for moving. One of the crew members that showed up to my client's house was surly and looked like he had done some "hard time"...he complained, they did a very piss poor job, the owner that quoted the job ended up charging way more than what my client expected the job to be bid for. I helped my client during the unpacking process and a monkey could have packed things better...thin glass packed on its side? Really guys? I will NEVER refer Apache in Austin again.
1-star Google reviewCarl L.2 hours ago
Would not recommend. Nobody bothered to show up one day. Then left bottles all over front yard. Somebody spit on carpet. lot of things were not in right p laces at all. There's m I ch more. Including trying to get more money for boxes when that was not correct. Have photos of this disaster. Things missing. Was told if we posted they would say bad stuff about us. A picture worth a thousand words. Very disappointing. Filinv with BBB
1-star Google reviewRosiea year ago
Sadly we didn’t have the experience we expected with this company, we thought with 4.4 stars and 30 years of experience their service would be great. The chairs of our dinning table were not wrapped, 2 TVs didn’t have cushions or something …
Reply from the business

Hello Rosie, I'm quite perplexed as to why you and Alex would leave separate negative reviews as we have been in contact with you since July 8, 2025 which is the original date of your written damage claim for the table.

1-star Google reviewErin B.a year ago
We moved recently and used Apache, it was the worst experience ever! From the time they arrived, I could tell one of the guys was already irritable. Dylan, spoke very rudely and brushed me off. It was like he only wanted to deal with the …
Reply from the business

Hello Erin, We're sorry to hear about your experience. We're truly sorry for the inconvenience. His behavior was unacceptable. He has not worked with Apache Moving and Storage since end of March 2025. We appreciate your feedback regarding your move.

1-star Google reviewjordan S.4 years ago
I was pleasantly surprised with the price they quoted. But on moving day i see why. I lost my computer desk and a book shelf due to mishandling and improper storage on the truck. My desk when i asked about getting reimbursed for the …
Reply from the business

Hello Jordan, I am sorry to hear that you are dissatisfied with your move. We always appreciate getting feedback from our clients as we continually strive to make each move better than the last. Unfortunately, in the moving industry, damages can occur.

1-star Google reviewCynthiaEdited 2 years ago
I hired this company to move us into our home. I asked them upon initial quote if they were insured and bonded. I have a medically fragile child and I purchased an oversized couch specifically …
Reply from the business

Ms. Bailey, We are sorry you feel this way. We are a 28 year old locally owned moving company. We take great pride in providing excellent customer service in addition to professional moving services. You initialed, signed and dated the moving contract on move day prior to the start of your move.

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Professional and courteous7 · 44%
  • Worked hard and fast6 · 38%
  • Careful with belongings4 · 25%
  • Turned up when they said2 · 13%

Counted across the 16 four and five star reviews we have read for Apache Moving & Storage. A review can mention more than one thing.

In their own words

5-star Google reviewDavid J.a month ago
Deandre and Cachje were punctual, professional, efficient, and incredibly friendly throughout our entire move. They handled everything with great care, making the process smooth and completely stress-free. Our move was a total success with no issues at all. We highly recommend them to anyone looking for a reliable moving team—100%!
Reply from the business

Hi David, Thank you for the great review! We truly appreciate you taking the time to recognize Deandre and Cachje for their punctuality, professionalism, efficiency, and friendly service. We're delighted to hear they handled your belongings with great care and made your move smooth and stress-free.

5-star Google reviewAmy F.4 weeks ago
I was throughly impressed with “Apache moving and storage” from beginning to end. Jacob and Giles were very professional, pleasant and helpful on the phone. Terry was very professional and nice when doing the walk through estimate. The price was great and seamless transactions. No hidden fees or extra charges. They were very upfront. Both Raymond and Breck were exceptional movers They were polite, respectful and professional. They loaded and unloaded in a timely manner and very careful with my furniture.
4-star Google reviewFirst L.2 months ago
Apache did a decent job. However, using this service 2 things were noted. The men doing the move were VERY YOUNG and did not apply the necessary care and attention to detail needed and required for a move of furniture. Furniture was damaged as a result of the movers not using the furniture pads that they had plenty of. A large curio cabinet was destroyed as they attempted to drag it across the carpet. Beds were not properly reassembled. My king size bed is missing a support beam.
Reply from the business

Thank you for taking the time to share your experience and for recommending Apache Moving & Storage. We appreciate your honest feedback. … More

5-star Google reviewTracy B.a day ago
I had a long distance move within Texas. Almost 300 miles one way with a two man crew. Both their names were Matt. They were incredible, efficient, professional and got the job done. I had no damaged items. I know it was a long, hot day for …

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • careful handling54
  • professional movers30
  • polite staff25
  • quick move12
  • efficient movers8
  • upfront pricing4
  • small furniture moving2
  • quick loading2
  • flat rate2
  • short notice2

What the company says about itself

Taken from Apache Moving & Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • Says it is insuredsays on their website
    Show the text this came from

    “…your most valuable possessions. Fully Insured We carry comprehensive insurance covera”Raw text captured from the page, including any surrounding navigation.

  • Advertises a warranty or guaranteesays on their website
    Show the text this came from

    “…facility or office to provide a guaranteed quote for your move. The walkthrough is”Raw text captured from the page, including any surrounding navigation.

  • Mentions the Better Business Bureausays on their website
    Show the text this came from

    “…to check out their reputation at the Better Business Bureau (BBB). Some q... When to Hire Professio”Raw text captured from the page, including any surrounding navigation.

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • yellowpages.comdirectory

Before you hire Apache Moving & Storage

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

Other movers in Cedar Park

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College Hunks Moving North AustinMoving and storage service · Cedar Park, Texas · based in Round Rock4.9416
Valet Moving Services LLCMover · Cedar Park, Texas · based in Austin4.9267
Hook Em Up Moving LLCMover · Cedar Park, Texas5.0249
Muscleman Elite Movers North AustinMover · Cedar Park, Texas · based in Austin5.0205
Movers LeagueMover · Cedar Park, Texas4.9163

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