Applewhite Movers LLC
Mover in Huntsville, Alabama
Google rating
4.7
Ratings counted
164
Are 1 or 2 star
6.7%Above typical
The rating breakdown
11 of the 164 ratings in Google’s published star breakdown for Applewhite Movers LLC are one or two star.
Against other listings in Huntsville
2.7 percentage points higher than the middle of the 20 listings in Huntsville we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 147 | 89.6% | |
| 4 star | 3 | 1.8% | |
| 3 star | 3 | 1.8% | |
| 2 star | 2 | 1.2% | |
| 1 star | 9 | 5.5% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Applewhite Movers LLC at 6.7%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Applewhite Movers LLC, counted by matching the words they used.
- Damage to belongings5 · 63%
- Late, delayed or a no-show2 · 25%
- Price rose after the quote1 · 13%
- Claim or refund went nowhere1 · 13%
- Crew conduct1 · 13%
Counted across the 8 one and two star reviews we have read for Applewhite Movers LLC. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
I have used them several times and they seemed to get worse than better. Very friendly but unprofessional. They send 2 movers that had never done any moving and one had a hurt back so he was worthless. They were on the phone most of the time while trying to pack things up. It took them over 3 hours to pack out 20 items. Scam you into extra hours every single time. The damaged most of the large items and my doorways, I filed a claim and they said they would fix it and never came back.
By far, the most unprofessoonal service I have ever encountered. We originally scheduled them to be our movers because of the groupon. We asked them if they could pack for us and they said they would send someone over to provide us a quote. They didn't show up for their first appointment. They finally showed up for the second time, then we scheduled a day for them to pack. They didnt show up the first, second and third times we rescheduled. The third time they cancelled because they were out of town.
Made me feel as if it was my fault they broke my mirror. I watched the king sized box spring fall on the mirror laying on the floor of the truck. Antique mirror, so I wanted to keep the frame. Did not apologize. Left glass everywhere. I wasn’t as upset ( even apologized to them for becoming frustrated and using raising my voice) until my poor 3 year old had tiny glass pieces in his hands. Degraded me both to my face and under their breath. They lied to me.
Cherie- We are saddened that you did not have a good experience working with our company. Thank you for bringing these issues to our attention. We will use this to better our services moving forward.
I'm not sure how this company has managed to survive so long, their negligence and carelessness had lead to the damaging of my personal property. After admitting that his people had damaged some of my furniture items, the manager(after coming out and seeing the damage first hand) made no attempts to replace/repair any of my belongings. After 3 weeks of minimal contact at best, the manager called and said that he would not replace/repair my items bc I had signed a"liability waiver".
Nicholas- Our goal is to make your mover easier and are saddened that you did not have a good experience. Please contact us with any further information so we can improve our service. Thank you!
Some of merchandise was damaged and broken Apple White did not want to pay me for items, gave me a hard time. My furniture was not stored properly in storage unit, caused the unit door to jam, couldn’t get in and out of my storage.manager …
I am still waiting on a call back regarding some damage. If I was allowed to send a review with no stars or 0.5 of a star, that is what I would give them. The guys that showed up were not friendly to me, however changed their tone when …
Elease- we are sadden to hear that you had a poor experience with out company. Please contact us immediately so we can clarify this situation.
DO NOT USE!!! AWFUL CUSTOMER SERVICE!! Do not care how good the deal is. They were 3 hours late for a move that had been scheduled one month prior. Excuses - graduation, etc. They had to "call in people". So they aren't using …
Good Afternoon Ms. Cislo We apologize for the inconvenience that we may have caused you especially with you being a repeat customer.
Service was exceptional. The office manager was very thorough with setting up my appointment. The movers were prompt and very professional. I have recommended this company to a few of my coworkers. I will use them again for sure
Curtis, Thank you for your feedback , we appreciate hearing from our customers.....Seriously!!!
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous10 · 56%
- Careful with belongings8 · 44%
- Worked hard and fast8 · 44%
- Turned up when they said5 · 28%
- Kept in touch2 · 11%
Counted across the 18 four and five star reviews we have read for Applewhite Movers LLC. A review can mention more than one thing.
In their own words
I had an outstanding experience with Applewhite Movers! From the very beginning, Ms. Claudia made the scheduling process seamless and stress-free. She was professional, courteous, and responsive to all of my questions. On moving day, JT and his team arrived promptly and were extremely professional throughout the entire process. They handled my belongings with care, worked efficiently, and made what could have been a stressful day feel easy and organized.
Good afternoon, Me and my family has been using applewhite Movers for over 8 years. These guys are so informative, helpful, kind And respectful. They really care about your belongings and do a good job wrapping them up and keeping them safe. I’ve had Jotione Green On a few moves and he’s always been professional .The second time around, I had JT and Dominique. They really know their job. Thank you guys for all your hard work and keeping my belongings safe and not broken.
Five stars... I cannot say enough wonderful things about Applewhite Movers! I've moved more times than I care to count over the past several decades and to be frank, I've had some pretty awful experiences. Moving has always been something I dreaded... And I was dreading this one too ... That is, until today. JT, Dom and Duke were simply amazing! They were friendl, respectful, professional and worked harder than any moving crew I've ever seen. I was tired just watching them.
⭐️⭐️⭐️⭐️⭐️ Absolutely OUTSTANDING service from Applewhite Movers today! My friend, Gwen M., had JT, Dom, and Duke help her with a local move today, and after moving every few years for decades, she said she’s never had a moving experience this smooth, efficient, or stress-free. These three gentlemen were incredible! They were friendly, courteous, professional, hardworking, and amazingly fast—yet they treated every single piece of furniture and every box with exceptional care and respect.
Ms. Minyard, we do appreciate your kind review, and we are glad that you were satisfied with the crew that helped to facilitate your move. Our goal is to always provide excellent services. We look forward to working with you in the near future.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- professional staff50
- furniture setup29
- polite staff18
- cost16
- professional movers10
- no damage5
- furniture moving3
- hardworking movers3
- cross country move2
- easy moving2
What the company says about itself
Taken from Applewhite Movers LLC’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is bondedsays on their website
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“Applewhite Movers LLC is a licensed, bonded and insured Logistic Resource Solution”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
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“Movers LLC is a licensed, bonded and insured Logistic Resource Solution company prov”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
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“…relocation. Applewhite Movers LLC is a licensed, bonded and insured Logistic Resource S”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- facebook.comsocial
- chamberofcommerce.comdirectory
- bbb.orgreviews