Arco Machinery Movers
Moving and storage service in Rockford, Illinois
Google rating
4.2
Ratings counted
27
Are 1 or 2 star
14.8%Above typical
The rating breakdown
4 of the 27 ratings in Google’s published star breakdown for Arco Machinery Movers are one or two star.
Worked out from 27 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Rockford
9.3 percentage points higher than the middle of the 11 listings in Rockford we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 19 | 70.4% | |
| 4 star | 3 | 11.1% | |
| 3 star | 1 | 3.7% | |
| 2 star | 0 | 0% | |
| 1 star | 4 | 14.8% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Arco Machinery Movers at 14.8%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Arco Machinery Movers, counted by matching the words they used.
- Damage to belongings2 · 100%
Counted across the 2 one and two star reviews we have read for Arco Machinery Movers. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
DO NOT TRUST ARCO Sold a CNC Swiss machine, buyer arranged Arco to pick it up and transport to his shop. While moving the machine out they managed to hit and damage one of our new machines along with the customers. The forklift operator then got up and left the building, never coming back in... Another employee stepped up to finish moving the machine out now with only 1 spotter resulting in a control knob being broke off. Stupid mistakes that could’ve been avoided if they just slowed down and communicated.
Arco damaged one of our machines and shirked responsibility. They did everything in their power so we could not claim it on their insurance. Be very careful if you have an issue......you are on your own. …
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous2 · 22%
- Turned up when they said1 · 11%
- Worked hard and fast1 · 11%
Counted across the 9 four and five star reviews we have read for Arco Machinery Movers. A review can mention more than one thing.
In their own words
I cannot say enough great things about this company. They moved our machines to our new shop, were professional, prompt, easy to work with and did it for less money than their competitor. I have had nothing but an awesome experience with this company, from their movers, to their office staff - all exceptionally easy to work with!
Great place and run extremely well. They handle all my local loads and moves plus they’re extremely cost effective if you need any kind of industrial storage or rigging services. They are top notch
Hey these people are very friendly and a very busy place at times so just except the fact you may have to wait at times so just be patient
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- cost effective2
What the company says about itself
Taken from Arco Machinery Movers’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises free estimatessays on their website
Show the text this came from
“…need to contact us to receive a free quote. Stress-Free Relocation Our team unders”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
Show the text this came from
“Machinery Movers is fully licensed and insured. Our Clients And Partners Contact Arco”Raw text captured from the page, including any surrounding navigation.
- States how long it has tradedsays on their website
Show the text this came from
“As a full-service rigging company with over 30 years in Rockford, ARCO delivers machinery mo”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
Show the text this came from
“Reviews Arco Machinery Movers is fully licensed and insured. Our Clients And Partners C”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.comreviews
- chamberofcommerce.comdirectory
- yellowpages.comdirectory
- facebook.comsocial