Artist Pianos
Piano store in Syracuse, New York
Its address is in East Syracuse, New York. It appears here because Google returns it for Syracuse.
Google rating
4.9
Ratings counted
29
Are 1 or 2 star
3.4%Around typical
The rating breakdown
1 of the 29 ratings in Google’s published star breakdown for Artist Pianos are one or two star.
Worked out from 29 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Syracuse
About the same as the middle of the 20 listings in Syracuse we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 28 | 96.6% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 1 | 3.4% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Artist Pianos at 3.4%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous4 · 15%
- Worked hard and fast2 · 7%
- Turned up when they said1 · 4%
- Price matched the quote1 · 4%
- Kept in touch1 · 4%
Counted across the 27 four and five star reviews we have read for Artist Pianos. A review can mention more than one thing.
In their own words
I have bought two pianos from Artist Pianos in the past year! One for myself and one for my mother. Scott Schroeter, the manager was incredibly informative, patient and efficient. My mother and I had different needs in a piano and on each occasion Scott listened to what we were looking for and narrowed our choices to the most likely options, saving us time and confusion (there are many options to choose from.) In each case, we found the perfect piano!
I purchased a beautiful used Steinway upright for a very reasonable price. The staff was knowledgeable, helpful and patient. An altogether positive experience.
Hi Martin. I'm glad you're enjoying the piano. Have a Happy New Year!
After doing some research online, I wanted to try out the Kawai's, which are widely considered to have the best keyboard action for a digital piano. Scott was extremely helpful and accomodating, even having a piano shipped from their other store so I could compare against a piano they had in the store. Being a naturally curious person, asked a lot of questions, and Scott was more than happy to spend the time teaching me all about pianos.
Thank you, Dean, for the kind words and the opportunity to earn your business.
My lifelong dream of getting a grand piano has been recently fulfilled at Artist Piano. I already knew the store as a good neighborhood business as they kindly welcomed me to practice with their Steinway in the past. Although amateur, I loved playing their Steinway concert grand and just couldn’t give up on having my own grand. When the store had a big re- opening sale, they loaned me a paper template to see whether my small living room can accommodate a baby grand on the sales list.
Thank you for your kind review Young Ju. We all knew how important this piano was to you in your life and it was our honor to be of service. Enjoy your Steinway!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- helpful staff10
- pricing5
- no pressure sales4
- concert3
- felt3
- digital piano selection3
- accommodating staff3
- living room3
- musical2
- patient staff2