Avalon Storage - Redding Storage Facility
Self-storage facility in Redding, California
Google rating
4.9
Ratings counted
253
Are 1 or 2 star
0.8%Unusually few
The rating breakdown
2 of the 253 ratings in Google’s published star breakdown for Avalon Storage - Redding Storage Facility are one or two star.
Against other listings in Redding
5.5 percentage points lower than the middle of the 14 listings in Redding we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 245 | 96.8% | |
| 4 star | 5 | 2.0% | |
| 3 star | 1 | 0.4% | |
| 2 star | 2 | 0.8% | |
| 1 star | 0 | 0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Avalon Storage - Redding Storage Facility at 0.8%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous9 · 45%
- Kept in touch1 · 5%
Counted across the 20 four and five star reviews we have read for Avalon Storage - Redding Storage Facility. A review can mention more than one thing.
In their own words
Great people, responsive and always friendly. The grounds are kept clean and the units are easy to reach. If I need storage space, these are my go-to guys
Thank you so much for your kind words, we appreciate you taking the time to give positive feedback.
TLDR: 10/10 would storage unit again. In the shadowed abyss of grief, with only fleeting hours to confront the dusty relics of my father’s final earthly chamber, Avalon Storage became my unexpected sanctuary against the encroaching darkness. Tina, Kay, and Teresa emerged like radiant guardians from an ancient legend, their presence cutting through my despair like blades of pure starlight against a storm of sorrow.
In the kingdom of Avalon there is one storage facility that will always heed the call of battle; our foes will never break our spirits! If beacons we must be, we shall be. All our welcome in our sanctuary against the encroaching darkness … More
I had such a wonderful experience at Avalon Storage thanks to Tina, the manager. She was incredibly kind, helpful, and considerate from the moment I walked in. She took the time to answer all my questions, made the whole process easy, and genuinely cared about making sure I had a great experience. It's rare to find someone who provides such outstanding customer service with a smile. Tina is a true asset to Avalon Storage, and I highly recommend this location because of her professionalism and kindness.
Thank you, Dee Dee, for your kind words! We are so glad you had a wonderful experience, and our team is always here to help with all your storage needs. We wish you the very best and safe travels on your new journey! :)
I have been with avalon for about 5 years now and its been great. Tina, teresa, and kat have been amazing everytime i come to my storage, sometimes ill drive by just to visit them...they all make u feel like family and they are just overall great people...as for the storage facility, its well secured and very clean...a big thumbs up to greg and the girls
Thank you so much for such amazing kind words, we appreciate you recognizing our efforts on our customer service. We also enjoy your company.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- secure facility7
- security cameras7
- safe storage6
- clean grounds4
- professional office3
- gated access3
- flexible hours3
- indoor unit2
- insulated units2
- no late fee2
What the company says about itself
Taken from Avalon Storage - Redding Storage Facility’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises a warranty or guaranteesays on their website
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory