Belt Highway Self Storage
Storage facility in Saint Joseph, Missouri
Google rating
4.7
Ratings counted
187
Are 1 or 2 star
3.2%Around typical
The rating breakdown
6 of the 187 ratings in Google’s published star breakdown for Belt Highway Self Storage are one or two star.
Against other listings in Saint Joseph
1.3 percentage points lower than the middle of the 11 listings in Saint Joseph we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 161 | 86.1% | |
| 4 star | 12 | 6.4% | |
| 3 star | 8 | 4.3% | |
| 2 star | 4 | 2.1% | |
| 1 star | 2 | 1.1% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Belt Highway Self Storage at 3.2%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous5 · 50%
- Worked hard and fast1 · 10%
Counted across the 10 four and five star reviews we have read for Belt Highway Self Storage. A review can mention more than one thing.
In their own words
Faye, the property manager was very friendly and helpful. She provided great customer service and had me set up with a storage unit in no time. They have great prices and a very secure site. I've used Belt Storage many times over the years and would highly recommend them to anybody looking for storage units.
Hey Josh, we appreciate you returning to our facility and are glad to hear that your experiences have been so positive with our staff and location. Thank you so much for taking time to leave us a 5 star review and we look forward to sharing your feedback with the office staff!
They are always so helpful and friendly. The phone system is not so good. I’ve called and never was able to get through or a call back.
Hey Lisa, we are sorry to hear that our phone system left some room for improvement, but we are glad to hear that our in office staff was so helpful and easy to work with! Thank you for taking time to leave us valuable feedback!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- helpful staff72
- polite staff18
- cleanliness10
- clean units4
- secure storage3
- unit size guidance3
- informative staff2
- smooth process2
- storage unit setup2
- security gate2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yellowpages.comdirectory
- superpages.comdirectory
- chamberofcommerce.comdirectory