The Hauling Guy & Trees, LLC
Debris removal service in Saint Joseph, Missouri
Google rating
4.8
Ratings counted
40
Are 1 or 2 star
5.0%Around typical
The rating breakdown
2 of the 40 ratings in Google’s published star breakdown for The Hauling Guy & Trees, LLC are one or two star.
Worked out from 40 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Saint Joseph
About the same as the middle of the 11 listings in Saint Joseph we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 37 | 92.5% | |
| 4 star | 1 | 2.5% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 2 | 5.0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is The Hauling Guy & Trees, LLC at 5.0%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for The Hauling Guy & Trees, LLC, counted by matching the words they used.
- Late, delayed or a no-show1 · 50%
Counted across the 2 one and two star reviews we have read for The Hauling Guy & Trees, LLC. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
He didn’t call to tell me he would be over 2 hours late. He gave me a quote of 75$ and then raised the price 100$ and never showed up.
I told you over the phone that is would be approximately $75 per pick up load. When you sent pictures, I told you it looked to be over two pick up loads and it would be $150. You then responded that you couldn't pay that much because you already spent so much on movers.
I contacted this guy On a Monday to haul away some tree limbs . He says yes, he can haul them off for me . On Wednesday the same week he calls and says it will be Thursday or Friday. I tell him that’s fine, Friday would be better . Well, Thursday and Friday roll around and he never shows up or bothers to call me back . So I do not recommend this business .
Sometimes weather does get the best of us and slows us down. I do not know which week you are referring to, so I can not be sure that was the problem. I can say for sure, that we are sorry we missed you. We are human and mistakes do … More
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast8 · 44%
- Professional and courteous4 · 22%
- Price matched the quote3 · 17%
- Turned up when they said1 · 6%
- Kept in touch1 · 6%
Counted across the 18 four and five star reviews we have read for The Hauling Guy & Trees, LLC. A review can mention more than one thing.
In their own words
I called the Hauling Guys on a Monday and they had the debris picked up the next day. His team was friendly and quick. I will use their services again.
We look forward to working for you again! We appreciate the 5 star review
Once again The Hauling Guys didn't disappoint!! Had a mess that needed cleaned up. Texted them yesterday, they gave me a great price, and it's gone today!! They cleaned up everything without leaving a mess!! Thank you Zach and crew!! I always use these guys from cleanup to broken branches out of my trees.
Zach sure does a great job for us, he's a great crew leader for sure! Glad we could help you out again!
Great group of guys! Professional, prompt, and thorough. Helped me clean out my house when I moved. Will definitely use them again! Highly recommend!
Thanks! Look forward to working with you again!
These guys do not play around. I called them got everything done within less than a week. I would say lsss then 3 days they were at my house, hauling off a little bit of stuff that I just couldn't take and handle. I didn't have to help do anything I tried to help and they said, that's what you hired us for and they had everything loaded within 5 minutes. Customer service is amazing. They're employees are amazing.I would hands down highly recommend them to everyone as I always do.
Thanks! We appreciate the work and the great review!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- pricing10
- friendly staff6
- job quality5
- punctuality5
- hard working crew4
- efficiency3
- easy to work with3
- tree jobs2
- kind crew2
- reliability2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory