Best Choice Storage
Self-storage facility at 875 Forbes Ave in Yuba City, California
Google rating
4.8
Ratings counted
189
Are 1 or 2 star
2.6%Around typical
Google carries another listing under this name in Yuba City. They may be separate branches or duplicate entries for the same business — we cannot tell which, so we publish both: the other listing.
The rating breakdown
5 of the 189 ratings in Google’s published star breakdown for Best Choice Storage are one or two star.
Against other listings in Yuba City
7.3 percentage points lower than the middle of the 18 listings in Yuba City we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 170 | 89.9% | |
| 4 star | 12 | 6.3% | |
| 3 star | 2 | 1.1% | |
| 2 star | 3 | 1.6% | |
| 1 star | 2 | 1.1% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Best Choice Storage at 2.6%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Best Choice Storage, counted by matching the words they used.
- Crew conduct1 · 50%
Counted across the 2 one and two star reviews we have read for Best Choice Storage. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
This place has really gone down hill. The new management team are lazy. I've never seen this place so dirty. Kyle never let trash blow around or sit for days on end. They clean just before a visit from the owners . i cannot believe That you can hear the trashy new management team screaming at each other and their kids... Eeek. We moved out because we came in late evening last month a they were. Smoking pot in their van my kids were with us... Really people
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous5 · 25%
- Worked hard and fast1 · 5%
Counted across the 20 four and five star reviews we have read for Best Choice Storage. A review can mention more than one thing.
In their own words
Santiago was very professional and extremely helpful. She always had a very positive attitude and willing to help customers as much as possible. She made working with Best Choice a great experience.
Dear Don Joye, Thank you so much for taking the time to share your positive experience with us. We are thrilled to hear that Santiago provided you with exceptional service and made your experience at Best Choice Storage a great one.
Santiaga is AMAZING! Her knowledge on the ins and outs of the storage is impressive. I had a whole lot to put away and she could answer my build-out questions. Her knowledge is impressive and her customer service par to none. Always smiling and knowledgeable! Would recommend this place!
Dear Margaret "Maggie" White, Thank you so much for taking the time to share your wonderful feedback about … More
I reached out to Santiaga in need of a storage unit after the sale of our home. She was extremely helpful and informed me of the specials they were running. Within a few days we were all moved in. I am very happy with the unit, the location and the customer service we received.
This was my first time getting a storage unit and santiaga helped me with everything in the best way she could I can not be thankful enough to have experienced amazing hospitality and support with these units!
Hello Alejandro, Thank you! We are thrilled to hear that Santiaga was able to assist you so … More
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- clean units16
- polite staff16
- reasonable rates5
- safe storage5
- storage sizes4
- gated grounds3
- central location2
- security cameras2
- reservation process2
- easy transition2
What the company says about itself
Taken from Best Choice Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- States how long it has tradedsays on their website
Show the text this came from
“…and has worked around the world for over 30 years. Storage Management Services © Copyrigh”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.comreviews
- chamberofcommerce.comdirectory
- yellowpages.comdirectory