Best Deal Home Furniture
Furniture store in Muncie, Indiana
Google rating
4.6
Ratings counted
97
Are 1 or 2 star
9.3%Above typical
The rating breakdown
9 of the 97 ratings in Google’s published star breakdown for Best Deal Home Furniture are one or two star.
Against other listings in Muncie
3.5 percentage points higher than the middle of the 16 listings in Muncie we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 83 | 85.6% | |
| 4 star | 5 | 5.2% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 9 | 9.3% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Best Deal Home Furniture at 9.3%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Best Deal Home Furniture, counted by matching the words they used.
- Damage to belongings1 · 33%
- Crew conduct1 · 33%
Counted across the 3 one and two star reviews we have read for Best Deal Home Furniture. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
In May I paid off my loveseat and signed for it when it was still in the box. When we got it home and put together it didn't sit well. We called within a week and every week since. Took pictures and cane in personally more than 7 times. Finally in September a really rude man was sent to my house to fix it. He did not. He was so rude that I spent 3 hours sitting outside of my own home while he spilled glue on the fabric and tacked a board to the break.
April, we apologize you feel this way about our management. We are a small, locally owned business and do not have a corporate. You paid off and picked up your loveseat the first week of June. You called in about having issues two weeks … More
Bought a recliner brought it home for me to recover from surgery and it’s not comfortable for me to recover in, still has tags had it less than 24hrs and tried to return it and they refused to return it saying they don’t do returns. Still have receipt paid over $600 for it
We do have a strict return policy, especially with upholstered items. We are honest and transparent about this policy. This policy helps prevent any issues that could arise due to allergens and any other risks with selling an upholstered … More
I’ve never left a review before but feel strongly that others need to be made aware of this horrible experience. For a small business to show such a lack of customer service others need to know to shop elsewhere. I ordered a kitchen table …
Kate, we sincerely apologize that we were not able to satisfy you. We also apologize that it took 2 weeks from your delivery to settle on a resolution. Our Muncie location is currently running on a one person staff.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- room4
- chairs4
- sectional2
- receipt2
- email2
- selection2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.comreviews
- yellowpages.comdirectory