BestPrice Movers Tampa Bay
Google rating
4.6
Ratings counted
246
Are 1 or 2 star
10.6%Above typical
The rating breakdown
26 of the 246 ratings in Google’s published star breakdown for BestPrice Movers Tampa Bay are one or two star.
Against other listings in Tampa
7.4 percentage points higher than the middle of the 21 listings in Tampa we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 216 | 87.8% | |
| 4 star | 2 | 0.8% | |
| 3 star | 2 | 0.8% | |
| 2 star | 5 | 2.0% | |
| 1 star | 21 | 8.5% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is BestPrice Movers Tampa Bay at 10.6%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for BestPrice Movers Tampa Bay, counted by matching the words they used.
- Damage to belongings15 · 65%
- Crew conduct3 · 13%
- Price rose after the quote2 · 9%
- Items missing or never delivered2 · 9%
- Late, delayed or a no-show2 · 9%
- Belongings withheld over payment1 · 4%
- Claim or refund went nowhere1 · 4%
- Booked by one company, moved by another1 · 4%
Counted across the 23 one and two star reviews we have read for BestPrice Movers Tampa Bay. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Held my furniture for 33 days. Boxes were smashed and full of sawdust and bugs. King bed hardware was in one of my boxes so they couldn’t set it up, I had to spend the day trying to do it myself. Pick up driver said I was way over, had to Venmo $1500 personally to driver. Drop off driver was rude and wouldn’t take anything off the truck till I signed and paid. Total bait and switch, total rip off!!!! Can’t trust reviews, obviously they are all fake!!!
Overall experience I give a 2. We got a prompt response on a quote and the movers arrived on time however, the process could have been more honest. We were quoted $450 on the phone and a $99 deposit was required to reserve the moving date. The quote was for 4 hours. We used a CC to reserve the date and ask if when paying the total, will it be removed? We were told yes. Upon completion, the foreman called his so called manager and quoted the total at $460.
Dear Marv, Thank you for your review. When you were given a quote, the quote was based on the inventory we received from you and we provided you with an HOURLY RATE, it was NOT A FLAT RATE. Sounds like the move took a little longer than estimated time.
We used BestPrice for our move from our rented townhome to our forever home. When I was quoted a price, the quote included 3 movers but only 2 movers showed up. The movers themselves had no idea why this occurred and I was unable to get in touch with the owner/manager. I was annoyed, as I wanted this move to be done as quickly as possible, but they made due. Then, while they were moving our bed, they broke one of the light sconces in the townhome.
Let me start by saying their price for moving is reasonable which is the main reason we hired them. However, the three movers we had this past Saturday were not the most professional. First, they arrived 2 hours earlier than expected which wasn't bad, but we were still getting things prepared, so it caused us to have to rush. Two of them complained about how much stuff we had even though we gave inventory beforehand.
Good afternoon, I'm sorry to hear that your experience wasn't satisfactory. Costumer satisfaction is our top priority and I would love to discuss the details with you. I'm unable to locate your file based on your username here and the office wasn't contacted with concerns from any of our past…
Moved within St. Pete and found that the movers stole or broke several high value items, including televisions, my brand new VR headset, bedding, patio furniture and more. Upon filing a replacement request with Best Price Movers, they made it EXTREMELY difficult and lengthy for no reason. Do NOT give these people a dime. This has now cost me over $3,000 to move from North to South within the same city.
The actual movers were wonderful- courteous efficient and fast. Wish I could have hired them directly. Best Price doesn’t communicate. They are a broker and take no responsibility toward the move. Very disappointed.
On February 1, I used the company Best Price Movers to make my move to a new address. I want you, if you plan to move, not to use that company because it is the worst in the city. They have the worst customer service, Natalie Brooks never respond to emails or call back. Dont expect to receive a contact with her because is impossible communicate with her, and she is the customer service. On the day of the move they sent two people, one was the driver and the second person was the helper.
I have moved several times in my life. Usually, everything happens as contracted. This was the worst experience I've ever had. I believe the owner of Best Price Movers is Assi. He contracted the packing of a truck for our move out to three young men who don't even work for his company, (without informing me that I was not actually using Best Price Movers' movers) showed up with no moving equipment, not even a dolly.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast107 · 52%
- Professional and courteous104 · 51%
- Careful with belongings42 · 20%
- Turned up when they said40 · 20%
- Price matched the quote11 · 5%
- Kept in touch7 · 3%
Counted across the 205 four and five star reviews we have read for BestPrice Movers Tampa Bay. A review can mention more than one thing.
In their own words
This is the best moving company I ever used, at any price. I had a full service move for my daughter, so they packed the kitchen, the breakables, everything. They were so fast and efficient and not a single thing was broken or damaged. They were well priced to begin with, but even brought the move in under budget. They were on time, courteous and did this on extremely short notice. I will use them again and every time.
I recently used BestPrice Movers for my relocation from Lutz to Sarasota, I’m totally satisfied with them. Booking with them was a breeze. I provided details through an email and their customer service team responded quickly, answered all my questions and providing a clear breakdown of costs and logistics. The price is much better than others. The team, Erik, Daniel and Jean arrived on the moving day and immediately got to work, they packed and loaded my stuff carefully. Communication was excellent throughout.
Wow! I can't praise this company enough! From the start of my search, I called 12 moving companies to get quotes. The calls ranged from rude reception, insane prices, or no answers, until I called Best Price Movers. I read the reviews (and all reviews of companies I called) theirs were outstanding. Amy, with Best Price, answered so professionally, engaging and friendly. She had a quote without a bunch of random extra charges and hidden fees, and availability to meet my short notice deadline.
So I was recommended to this company by a few friends and it was a very smooth process. They came early which was fine. Very punctual. I had Sean and Eric as my movers and they were very polite, professional, listened very well, and were overall very pleasant. Nothing was broken and they were super fast and efficient. I would recommend this company to everyone. They made my move stress free and I really appreciate that. They were also very nice to my cat.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- courteous staff24
- efficient movers20
- professional movers13
- fast movers6
- furniture moving4
- experienced team2
- safe moving2
- careful with fragile items2
- quick unloading2
- accurate quote2