Big American Moving
Google rating
5.0
Ratings counted
102
Are 1 or 2 star
0.0%Unusually few
The rating breakdown
0 of the 102 ratings in Google’s published star breakdown for Big American Moving are one or two star.
Against other listings in Lexington
1.9 percentage points lower than the middle of the 20 listings in Lexington we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 101 | 99.0% | |
| 4 star | 1 | 1.0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 0 | 0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Big American Moving at 0.0%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous46 · 47%
- Worked hard and fast33 · 34%
- Turned up when they said24 · 24%
- Careful with belongings16 · 16%
- Kept in touch13 · 13%
- Price matched the quote4 · 4%
Counted across the 98 four and five star reviews we have read for Big American Moving. A review can mention more than one thing.
In their own words
Absolutely Outstanding Moving Experience! Big American Moving made what could have been a stressful move feel effortless. From the first call to the final delivery, their team was professional, punctual, and incredibly careful with all of my belongings. The movers were friendly, efficient, and went the extra mile to make sure everything arrived in perfect condition, not a single scratch or dent. I’ve moved several times before, and this was by far the smoothest experience I’ve had.
Thanks for the review Kyle. It was nice helping you move. You were very down to earth and kind to us. Wish all customers were as easy to move as you
Great job moving our items. Blake, Tyler and Robbie done outstanding job at a very fair price. Highly recommend using these men for your moving needs. They get 5 stars for everything. They were on time friendly and did not waist time when working. Great job guys!!!!
Mike, you and Pam were the best. I hope you all are enjoying West Virginia. You had the best set up, I hope your enjoying that new garage and the wood work is going well!
Let me start by saying that online reviews is not something that I do. But in this case, I am compelled. These guys are great!! We had 2 separate moving companies cancel on us less than a week prior to a scheduled move— fulfilling our fear that few, if any, were up for the task. B.A.M. responded to our inquiry promptly and let us know that they view no task as too big, or too small— a refreshing response. Rates and terms were stated very clearly.
Rick you and Amy made everything very smooth and easy for me and tye, thank you so much for taking time out of your day to leave this review. You and your wife were amazing to be around and a pleasure to do business with. We’re happy we could get the moved with ease.
I had an excellent experience with Big American Moving from start to finish. Blake did a fantastic job coordinating everything, he was professional, responsive, and made scheduling the appointment simple and stress-free. Communication throughout the process was excellent. On moving day, Robbie and Dominique were outstanding. They were professional, incredibly efficient, and handled all of my belongings with great care.
We can’t say thank You enough for leaving us such a well worded and thoughtful review. From start to finish you have been easy to work With and super nice. Happy we could get it all Moved for you and make it as seamless as possible
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- respectful staff20
- affordable pricing13
- fast crew5
- last minute move4
- on time4
- easy scheduling3
- careful moving3
- careful with furniture2
- honest moving company2
- efficient move2
What the company says about itself
Taken from Big American Moving’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is insuredsays on their website
Show the text this came from
“…commercial moves. We are staffed with insured, fully licensed and trained movers who”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
Show the text this came from
“We are staffed with insured, fully licensed and trained movers who are courteous an”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
Show the text this came from
“…service. Stress-free moves. get a free quote Moving Rate $150/hour $50.00 flat tra”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.comreviews
- angi.comreviews
- mapquest.comdirectory
- bizapedia.comdirectory