Wildcat Moving L.L.C.

0/10 – Will Never Recommend Wildcat sent a team to move an antique baby grand piano between homes, and it was a complete disaster from start to finish. One mover carried the pedal chamber to the truck and somehow lost 2 out of the 3 pedal rods (which are essential to the function of the piano). Thankfully, a contractor working at the house found them scattered across the front yard after I called to check. While reassembling the piano inside my home, the crew broke one of the legs.

I was disappointed in the communication between the office and myself as the customer . I was given a window of time from 11-4. I initiated a phone call at 12 to check my status and was told the movers we're wrapping up a move and would get to me soon. When 3pm struck with still no movers, I called again and was told my team was driving in from Louisville (which would have been nice to know) . My team called me around 3:45 to advise they were gassing the vehicle and would be to me shortly.

This company and these particular movers were the worst if 0 stars was an option it would definitely be selected for this poor service. Also, when choosing this company for your moving purposes "Beware of the 3rd man"(The oxygen thief), he'll be standing around and you're paying for it (on video). Moving one to two items from the truck at a time, to the point of me interjecting about this with some to no activity & never once did they consider using the dolly they had or the provided carts at the storage unit.

I wish I could give Wildcat Movers zero stars, as they don't even deserve one star. I paid Wildcat Movers (which I prefer to refer to as BIG BLUE SCAMMERS) to move my daughter’s furniture for a two-bedroom apartment approximately three miles from where she was living. Before hiring Wildcat Movers, my daughter was given a quote ranging from $500 to $700. After the move was completed, they gave her a bill for $1,315, TWICE the original estimate.

It seemed to start out well enough from my initial call to inquire about pricing. Told them exactly what I had to move and they said it would all fit on the truck. Called back a week later to verify and all seemed good to go. Moving day comes and as they're loading I'm informed that it probably won't all fit. So in between one of the movers telling me how he relies on tips and makes very little I show them priority boxes to take. After they load up and come to my new house I asked to be mindful of the walls.

I was pretty surprised by how Wildcat Moving operated. We had an 11:00 - 4:00 time slot. When they hadn't shown up by 11:20, I called them. It wasn't until then that they gave me a little tidbit that they hadn't before. The 11- 4 time slot is when they could POSSIBLY show up! Not, "we'll be there by 11 and hopefully have you moved by 4", as it would seem. So...we wait from 11:00 a.m. and the movers, Matthew M and Jack G, finally show up at 5:00 p.m.

Edited: Unfortunately I returned to the house the Monday morning after the move (Saturday evening) to find the crew had not turned the water all the way off from the washing machine they disconnected causing the water to run at a solid trickle for almost 2 days! This flooded the laundry and and the kitchen causing the floor to have to be pulled up and replaced and the drywall on both sides of the wall to be replaced after drying out.

Be extremely cautious with this company. They promise no hidden fees, but there were many additional charges that nearly doubled the cost of our services. We hired them for labor only to unload a POD and were charged for full moving services including the use of a 26 foot truck (which we did not use) and a $50 moving fee (again, we just had unloading, no moving services.) This company was exorbitantly expensive for the Kentucky market.