Big Ben's Moving & Storage - Provo
Its address is in Provo, Utah. It appears here because Google returns it for Orem.
Google rating
4.9
Ratings counted
155
Are 1 or 2 star
2.6%Around typical
The rating breakdown
4 of the 155 ratings in Google’s published star breakdown for Big Ben's Moving & Storage - Provo are one or two star.
Against other listings in Orem
About the same as the middle of the 16 listings in Orem we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 147 | 94.8% | |
| 4 star | 4 | 2.6% | |
| 3 star | 0 | 0% | |
| 2 star | 3 | 1.9% | |
| 1 star | 1 | 0.6% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Big Ben's Moving & Storage - Provo at 2.6%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast6 · 30%
- Professional and courteous6 · 30%
- Turned up when they said2 · 10%
- Careful with belongings2 · 10%
- Kept in touch1 · 5%
Counted across the 20 four and five star reviews we have read for Big Ben's Moving & Storage - Provo. A review can mention more than one thing.
In their own words
I had a great experience with Big Ben's. The two men who showed up were prompt, professional, friendly and were comfortable to be around. They were very careful with my items and made sure they were protected and handled with care. …
We're glad you had a great experience! $360 is a great deal for the distance we travelled to move your belongings.
These guys are great. They worked fast and communicated with me the whole time making sure I was okay with what they where doing. My things where treated with respect. They had a great attitude. My brother is moving in a month and I recommend them to him. Loved the experience.
Thank you so much for the 5-star review! We are absolutely thrilled to hear that you loved your experience and that our crew took such fantastic care of you. Clear communication, a great attitude, and efficiency are core values for us, and we appreciate you highlighting how our team kept you…
We were referred to Big Ben’s by a friend. Our crew was Chase, Owen, and Isaac. They were on time, great communicators, and worked nonstop the entire day. They were super helpful and accommodating to any requests that we had. They helped turn a daunting move into a manageable day. Thanks again guys.
We can’t thank you enough for sharing such kind words about our team! Hearing that Chase, Owen, and Isaac were able to turn what could have been a daunting move into a completely manageable and smooth day truly makes us proud.
My family just sold our house, and it ended up being a quick close so we had to be out quick. my buddy recommended Ben’s for moving. It was the best thing we’ve ever done. They called ahead to let’s us know they where one their way. In time the guys where great friendly and respectful.
Jake, thank you for the kind words. We’re glad your buddy recommended Big Ben’s and that we could help when your closing moved up unexpectedly. It’s great to hear the crew called ahead, arrived on time, and treated your family with friendliness and respect.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- courteous staff24
- friendly movers11
- efficient crew3
- easy booking3
- last minute move3
- large moves2
- pleasant move2
- short notice availability2
- clean movers2
- no damage2
What the company says about itself
Taken from Big Ben's Moving & Storage - Provo’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises free estimatessays on their website
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“…in Utah and across the U.S. GET A FREE QUOTE VIEW OUR SERVICES WHY CHOOSE US Why Peo”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
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“…them from heat, cold, and damp air. Licensed & Insured Licensed & Insured We”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
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“…cold, and damp air. Licensed & Insured Licensed & Insured We are licensed”Raw text captured from the page, including any surrounding navigation.
- States how long it has tradedsays on their website
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“Experience 10+ Years of Experience For more than 10 years, we have helped families and local firm”Raw text captured from the page, including any surrounding navigation.
- States a founding yearsays on their website
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“We have been licensed and insured since 2017. © 2026 - Big Ben's Moving and Storage.”Raw text captured from the page, including any surrounding navigation.