Big Boy Movers
Mover in Idaho Falls, Idaho
Google rating
4.8
Ratings counted
24
Are 1 or 2 star
8.3%Above typical
The rating breakdown
2 of the 24 ratings in Google’s published star breakdown for Big Boy Movers are one or two star.
Worked out from 24 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Idaho Falls
5.8 percentage points higher than the middle of the 17 listings in Idaho Falls we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 22 | 91.7% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 2 | 8.3% | |
| 1 star | 0 | 0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Big Boy Movers at 8.3%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Big Boy Movers, counted by matching the words they used.
- Damage to belongings1 · 50%
Counted across the 2 one and two star reviews we have read for Big Boy Movers. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
The movers were okay, but I would choose a different company next time. They were careful not to damage the walls, which I appreciated, but unfortunately, they weren’t as cautious with our furniture. I expected more items to be wrapped and protected, but only a few pieces were. Some of our chairs ended up stained, and the mattresses were also marked. They damaged the bottom of our TV stand, dropped our Christmas tree, and shattered a bin along with some Christmas lights.
Anna, I'm not seeing your name in our system. We'd appreciate the opportunity to make things right. Please send us an email or call the office line so we can find your account and resolve this issue. Thank you.
The movers showed up, empty handed except for a phone to sign a contract and a harness to move heavy objects. The floors got trashed the doors and walls beaten up. So many items need to be moved because they put them in the wrong place …
Hi Mary, this is the first time we're hearing about this. We have no problem addressing problems. Go ahead and reach out to us with pictures and details and we'll look into this. From what we can see on the account it took 3 workers 5.5 hours to unload 10 boxes which is right in the industry…
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast7 · 41%
- Turned up when they said6 · 35%
- Professional and courteous3 · 18%
- Careful with belongings1 · 6%
Counted across the 17 four and five star reviews we have read for Big Boy Movers. A review can mention more than one thing.
In their own words
Arrived on time. Two polite young men. Worked efficiently and I have no complaints.
Thank you for taking the time to leave the review. Beautiful area you've moved into.
I needed help moving A TON of stuff from a moving truck into my third floor apartment. It was mostly boxes but also a couch, love seat, desks, and some shelves. The movers were extremely efficient and careful. Price was very reasonable and they did the job far faster than I expected. I would 100% hire them again.
Thank you for taking time to leave the review. It's great to hear from satisfied customer. Please let us know if we can help again in the future.
This company was seriously the best moving company I have ever used. Their movers were very professional and the most helpful I've ever worked with. Every other company I've used wanted extra for everything they did! "OH you want this upstairs..that's more money!" Not these guys! They simply are outstanding in value and professionalism. Will use again!
We appreciate you taking the time to write a review. It's good to hear that we were as good to you as you've been to us. Thanks again.
Simply amazing. Mr. Seth reassured me in helping me move two Pods. Him and his buisness partner completed the task within record timing . The movers took their time in making sure they didn't bump into any corners or make any scratches. To say I'm impressed is a understatement.
Thank you Jurnee! We're glad Seth and Dom could take such great care of you. We hope you love the new home.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- on time3
- floor3
- efficiency3
- careful work2
- punctuality2
- moving truck2
- fast work2
- choice2
- hard workers2
- walls2
What the company says about itself
Taken from Big Boy Movers’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises free estimatessays on their website
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“…by calling 208-643-0758 . Get Your Free Estimate Why Choose Big Boy Movers in Idaho Fall”Raw text captured from the page, including any surrounding navigation.
- States a founding yearsays on their website
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“…and reliable moving experience. Since 2009, we’ve helped families and individuals”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
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“…with care—just like our own. Fully licensed and insured: Rest easy knowing we have”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
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“…like our own. Fully licensed and insured: Rest easy knowing we have all the nece”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- dandb.comdirectory
- manta.comdirectory
- mapquest.comdirectory
- chamberofcommerce.comdirectory
- yelp.comreviews