Bigger Garage Self-Storage
Self-storage facility in Muncie, Indiana
Google rating
4.8
Ratings counted
60
Are 1 or 2 star
1.7%Unusually few
The rating breakdown
1 of the 60 ratings in Google’s published star breakdown for Bigger Garage Self-Storage are one or two star.
Against other listings in Muncie
4.1 percentage points lower than the middle of the 16 listings in Muncie we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 52 | 86.7% | |
| 4 star | 4 | 6.7% | |
| 3 star | 3 | 5.0% | |
| 2 star | 0 | 0% | |
| 1 star | 1 | 1.7% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Bigger Garage Self-Storage at 1.7%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Kept in touch2 · 13%
- Professional and courteous2 · 13%
- Turned up when they said1 · 7%
- Worked hard and fast1 · 7%
Counted across the 15 four and five star reviews we have read for Bigger Garage Self-Storage. A review can mention more than one thing.
In their own words
We have had 2 units with Bigger Garage for many years. The area is clean, very secure and the prices are reasonable. We have never had any problems. The staff is very nice, easy to reach and helpful. I would and have recommended this storage facility.
Thank you so much, Debbie! We truly appreciate your continued trust and support over the years. We're glad to hear you've had a great experience with our clean, secure facility and helpful team. Thank you for recommending Bigger Garage Self-Storage Muncie!
Everyone here is very friendly and so helpful. I never have to worry about the security of my unit and having 24 hour access is a must for me and greatly appreciated.
Thank you, Cathy Jo, for your wonderful review! We're glad to hear that you are satisfied with our customer service and security features. We appreciate your business!
I applied online. Process was quick and easy. I spoke with someone twice over the phone and they were extremely nice and helpful. RENT HERE. Do yourself a favor!
Thank you, Jason, for your wonderful review! We are delighted to hear that you had a positive experience with our online process and customer service. We strive to provide the best service possible for our customers, and we appreciate your recommendation.
Easy clean and secure no issues with move in and answered promptly when I called with issues
Thank you for your review, Chase! We’re glad to hear your move-in went smoothly and that you found our facility clean and secure. Our team is always happy to help, and we appreciate you choosing Bigger Garage Self-Storage Muncie.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- rent7
- cleanliness5
- ease of use2
- convenient location2
- kind staff2
- safe place2
- clean units2
- garage size2
- easy setup2
- securely gated2
What the company says about itself
Taken from Bigger Garage Self-Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises 24/7 availabilitysays on their website
Show the text this came from
“Facility Features What Size Do I Need? 24/7 Video Surveillance Boat Parking Code Ga”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory
- yelp.comreviews