Blais Express (1994) Inc
Moving and storage service in Sherbrooke, Quebec
Google rating
3.4
Ratings counted
37
Are 1 or 2 star
35.1%Well above typical
The rating breakdown
13 of the 37 ratings in Google’s published star breakdown for Blais Express (1994) Inc are one or two star.
Worked out from 37 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Sherbrooke
32.0 percentage points higher than the middle of the 16 listings in Sherbrooke we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 19 | 51.4% | |
| 4 star | 4 | 10.8% | |
| 3 star | 1 | 2.7% | |
| 2 star | 0 | 0% | |
| 1 star | 13 | 35.1% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Blais Express (1994) Inc at 35.1%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Blais Express (1994) Inc, counted by matching the words they used.
- Crew conduct2 · 67%
- Price rose after the quote1 · 33%
Counted across the 3 one and two star reviews we have read for Blais Express (1994) Inc. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Exactly as the reviews with comments show, the client is treated with respect until the bill arrives. There's a lack of leadership from some of the movers. They're disrespectful to clients when it comes time to pay (changing the hours and not mentioning the minimum time, thus taking advantage of their clients). They don't follow through on or stand by their quotes and aren't open to modifying their approach to the quote.
Thank you for the comment, Jean-Philip.
Is it possible to have less professional service than this? I called in January to get information about my move, and the man who answered hung up on me... It's completely unprofessional and deserves to be reported. All because the date I gave him (which is flexible, but he didn't listen to me, so he couldn't have known, you know...) was no longer available. Seriously, I've never seen a company like this... It's ridiculous, don't support this kind of company!
Thank you, Elisabeth.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Turned up when they said2 · 100%
- Careful with belongings1 · 50%
- Worked hard and fast1 · 50%
Counted across the 2 four and five star reviews we have read for Blais Express (1994) Inc. A review can mention more than one thing.
In their own words
I highly recommend them!! They arrived right on time, super motivated, and didn't waste any time. The guys were incredibly kind and careful with my belongings (large, fragile plants, etc.). My move from Sherbrooke to Trois-Rivières was completed in 4.5 hours, pretty impressive!
Thank you for your comment. It was a pleasure.
Impeccable service! Eric, Fred, and Louis arrived early, energetic, and in good spirits! They packed everything and took great care with our furniture and boxes. I loved my experience and highly recommend them! Great prices, efficient team, and they know their stuff!
Thank you so much for your kind comment.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- efficiency4
- respect3
- punctuality3
- speed3
- nice staff3
- efficient team2