Blue Cow Moving & Storage
Mover in Des Moines, Iowa
Its address is in Urbandale, Iowa. It appears here because Google returns it for Des Moines.
Google rating
4.9
Ratings counted
150
Are 1 or 2 star
1.3%Unusually few
The rating breakdown
2 of the 150 ratings in Google’s published star breakdown for Blue Cow Moving & Storage are one or two star.
Against other listings in Des Moines
1.5 percentage points lower than the middle of the 20 listings in Des Moines we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 144 | 96.0% | |
| 4 star | 4 | 2.7% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 2 | 1.3% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Blue Cow Moving & Storage at 1.3%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Blue Cow Moving & Storage, counted by matching the words they used.
- Items missing or never delivered2 · 100%
- Late, delayed or a no-show1 · 50%
Counted across the 2 one and two star reviews we have read for Blue Cow Moving & Storage. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Scheduled them, but they showed up extremely late. Multiple items I expected to be moved have turned up missing. After contacting this “company” numerous times I have not even been given a phone call to discuss the missing items. Would not recommend.
Hi Trice Lord. Please review the Moving Company that you choose to move you. We have no record of a move with you. Please consider removing you're review as it affects our ratings if you have any questions or need help feel free to give us a call at [phone removed]. Thanks!
They moved me a short distance a year ago. Just have been cleaning 2 closets where they sat boxes I didn't need right away. Now on going through things there's an Xbox missing. I have controllers. And a pedistal side table that's octagon with wicker inset an glass on top that was my mother's. I would like to know where they went Sherry Werner.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous70 · 57%
- Worked hard and fast45 · 37%
- Careful with belongings23 · 19%
- Turned up when they said14 · 11%
- Kept in touch12 · 10%
- Price matched the quote2 · 2%
Counted across the 123 four and five star reviews we have read for Blue Cow Moving & Storage. A review can mention more than one thing.
In their own words
At first, I didn't know what to expect. You always hear the same tale. "These movers came in, were dirty, unfriendly and they destroyed my Grandma's prized trophy vase!" Not E & J. Talk about professionalism! They wrap things! Is that a weird thing to say?! I have no idea! All I know is that I was completely impressed with the care that went into the protection that went into the things they were moving as well as the house they were moving from and into.
Thank you Gabe and Shevaughn for the wonderful review and the hospitality you showed our guys during the move process. Look forward to meeting again here in the future, if you guys need anything just give us a call!
Great moving help! Eddie is trustworthy, honest, and responsive. I have used him twice and I am so grateful for his ABOVE and BEYOND service. Dude is incredibly fast and efficent. We got to know him a little bit during both moves and he is a hardworking family guy. We had some horrible movers that loaded us to Iowa and had several broken and scratched items. One of them was a baby keepsake and I was in tears about it. He felt so bad and actually teared up seeing how important it was to me.
Thank you so much for the review! Glad we could help you with your moving process
Outstanding company! The service was five star from Charlie at the request desk, to Logan at the scheduling/project step, to the most polite and hard workers Nathan and Josiah who worked in single digit temperature and unloaded my POD in record time. Everyone was top notch. They re-verified everything and tried to anticipate any surprises. They were on time and great communicators. Will use again and recommend to everyone!
Thank you so much for the awesome review, Sharon! We shared your feedback with each of those gentlemen you named in your review, and it was a big encouragement all around. Working with folks with you is the highlight of what we do here at Blue Cow. You're the best! 😁 …
Eddie and hit team were very prodyctive. We just recently used this company.. I would recommend using This company for your next move. They moved a 2500 ft² in one day. We had everything all boxed and all they did was load and unload and unload. Also the price for them to move it was a great price for us.. Like I said I would recommend them 100%
The guys had fun the other day. Thanks for being prepared and for the kind review. Enjoy your new home!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- courteous staff21
- careful handling18
- polite movers14
- cost11
- on estimate6
- care for furniture5
- efficient packing3
- smooth move3
- loading a pod2
- no hidden fees2
What the company says about itself
Taken from Blue Cow Moving & Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is insuredsays on their website
Show the text this came from
“…and efficiency. As a fully licensed and insured moving company, your belongings are in”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
Show the text this came from
“…kindness, and efficiency. As a fully licensed and insured moving company, your belong”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“This Move the Easiest One Yet Get your free quote from Iowa’s most trusted local movers.”Raw text captured from the page, including any surrounding navigation.
- Describes itself as family ownedsays on their website
Show the text this came from
“…on — every single time. Trusted. Local. Family-Owned. We're based in Ankeny and Grimes, and”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory
- bbb.orgreviews
- yelp.comreviews
- birdeye.comreviews