Blueprint Moving
Mover in Midlothian, Texas
Google rating
4.9
Ratings counted
508
Are 1 or 2 star
2.8%Around typical
The rating breakdown
14 of the 508 ratings in Google’s published star breakdown for Blueprint Moving are one or two star.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 478 | 94.1% | |
| 4 star | 12 | 2.4% | |
| 3 star | 4 | 0.8% | |
| 2 star | 1 | 0.2% | |
| 1 star | 13 | 2.6% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,614
- 5–10%
- 2,324
- 10–20%
- 1,521
- 20%+
- 538
The marker is Blueprint Moving at 2.8%. The typical mover among the 11,997 we can publish a rate for sits at 3.2%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Blueprint Moving, counted by matching the words they used.
- Damage to belongings7 · 58%
- Late, delayed or a no-show3 · 25%
- Crew conduct3 · 25%
- Items missing or never delivered2 · 17%
- Price rose after the quote1 · 8%
- Stopped responding1 · 8%
Counted across the 12 one and two star reviews we have read for Blueprint Moving. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
***Update 8/25/23*** I recently moved my items from storage after using this company. I'm still very disappointed about this decision because I keep finding damages. This experience has been such an ongoing frustration. I am convinced that these are not genuine reviews. I don't believe this is an honest company. It's just a few guys who rent commercial moving trucks and have figured out how to scam people in a decently convincing way with their websites and door marketing materials.
I am EXTREMELY disappointed in the lack of professional service from this company. There is no way I would ever recommend them. I knew deep within that should had canceled prior to my two week notice to move but decided to give the company a try anyway. For starters, I was initially informed that they would arrive between 9-10AM. At a little after 7AM I called to make sure they were coming, I was then told by Mark Hall, the owner, they would arrive between 10-10:30AM.
Hi, thank you for your 5-star review! We’re glad to hear your move went smoothly and that you had an excellent experience with Blueprint Moving. We truly appreciate your support!
The 2 guys that moved me. (I forget their names). They did a good job .and were very nice. Professional. Got all my stuff moved, had to disassemble some and put it back together. It did take alot longer than i was quoted. And i had told the guy that gave me the quote i lived on the 2nd floor and around the back of building along with everything i had to move. He quoted me a certain amount of time and $$ . Well it took double the time and double the $$ . .. also they did put a nick im my kitchen table.
Susan, We sincerely apologize as customer satisfaction is priority at Blueprint Moving & Packing. It’s every effort to provide precise quotes & to target that each time. It’s unfortunate that we were not provided knowledge that your items needed disassembly.
Just a terrible experience. They quoted an estimate of around $750 and ultimately on moving day charged $1,100. There was absolutely no reason for this $350 difference. We ended up leaving behind an entire bedroom’s furniture to be hauled off by others, so the movers actually had less furniture to move than originally anticipated. They were extremely slow, and it really looked to be trying to stretch the clock out as far out as possible.
Our move was outsourced to Blueprint Moving and Packing by Just Move DFW because they failed to complete their contractual obligations with us. (I have copies of the receipt) Nevertheless, we were supposed to get started on our move at 8am initially with Just Move DFW, but Blueprint Moving and Packing had to change the ETA to a window of 2pm-4pm. Well, they showed up at 5pm. This was supposed to be a 3 man job but only 2 were sent. These 2 guys did their best considering the circumstances.
Don't trust any of these online reviews. In reality, this is a very terrible moving company. We had an agreement of a move scheduled around 2pm and they showed up 6.15 pm. We kept calling to ask when they'd be coming since it's already passed the time (2pm), the guy on the phone would say in the next one hour at every new hour we call to inquire their whereabouts. Around 5.45pm one of the delivery driver called and asked if we were still moving. Isn't that ridiculous?
I was quoted a 3-4 hour move for a one bedroom apartment. I was sent two movers and it took them a total of 6 hours to move me, and they didn’t even move all of my furniture. I had everything boxed up and ready to move. They didn’t have to pack or unbuild anything. They didn’t keep any of the boxes organized how I had them. They broke two of my big wall mirrors and a curtain rod. He charged me $650 and took $100 for my broken property, which was not good enough. The move shouldn’t have been even close to 6 hours.
****I lost $360****with BLUE PRINT MOVERS****They left us feeling BLUE. Here's why. I called them a week in advance to help move my family and I. I had two apartments in the same complex and was combining both places into one at another complex. I asked for Friday the 4th and Mark said he could move us on Saturday the 5th at 1pm instead and that he would call on Friday to confirm. We went over the details and I spent the rest of the week getting prepped and ready. Keep in mind I'm paying rent on all three places.
Hello Susan, We at Blueprint Moving & Packing certainly apologize for the inconvenience that you experienced. It is always our goal to Figure the Move Out for You. We were glad that you chose to entrust us with your belongings for a second time.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous220 · 49%
- Worked hard and fast183 · 41%
- Turned up when they said54 · 12%
- Careful with belongings38 · 9%
- Kept in touch20 · 4%
- Price matched the quote15 · 3%
Counted across the 445 four and five star reviews we have read for Blueprint Moving. A review can mention more than one thing.
In their own words
I had an absolutely fantastic experience with this moving company from start to finish. Mark and Dez professional, punctual, and handled all of my belongings with great care. They made what is usually a stressful process feel smooth and effortless. The movers were friendly, efficient, and clearly experienced—they worked quickly without cutting corners, and everything arrived in perfect condition. Communication was excellent throughout the entire process, and there were no surprises when it came to pricing.
Thank you, Lan! We’re delighted to hear your move went smoothly and that Mark and Dez made the experience stress-free. We appreciate your recommendation and look forward to helping you again.
Super attentive and unbelievablely fast. I was impressed. The guys arrived on time and immediately got to work grabbing as much with overdoing it but yet efficient. They even broke down items that needed to be taking down and I couldn't find a screw driver so they also took down little nick nacks that I had on the walls. All of the items that needed to be wrapped and safe gaurded we're done well.
Blueprint moving is a blessing! So helpful with my move. They got the job done quick & have fair pricing. These guys kept going even after BOTH of them got stung by bees. The maintenance guy ended up coming to spray nest. Again I am so sorry & I appreciate you guys finishing out the job!
Move like a butterfly, got stung by a bee 🐝. That will not make us stop moving till the job is complete. We appreciate you for allowing us to accommodate your moving needs. Blueprint moving and packing
We just moved from Texas to California using U-pack's RelcoCube. Blueprint is our Texas local moving crew that we chose after extensive research to load our stuff into the container. They were very responsive answering my questions regarding preparations prior to the day. The crew came on-time and moved quickly and professionally. I had booked two ReloCubes, and only ended up needing one thanks to the guys' excellent arranging and organization skills. That saved me a lot of money.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- polite staff38
- easy move23
- hard working staff20
- careful handling of belongings18
- affordability14
- fast moving6
- safe moving4
- flexible scheduling3
- short notice availability2
- bed disassembly and reassembly2
What the company says about itself
Taken from Blueprint Moving’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises free estimatessays on their website
Show the text this came from
“Company Dallas-Fort Worth Metroplex FREE ESTIMATE Moving Company Magic: Making Relocation”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
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- yelp.comreviews