Brad's Self Storage
Self-storage facility in Muncie, Indiana
Google rating
4.8
Ratings counted
45
Are 1 or 2 star
2.2%Around typical
The rating breakdown
1 of the 45 ratings in Google’s published star breakdown for Brad's Self Storage are one or two star.
Worked out from 45 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Muncie
3.6 percentage points lower than the middle of the 16 listings in Muncie we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 40 | 88.9% | |
| 4 star | 4 | 8.9% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 1 | 2.2% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Brad's Self Storage at 2.2%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous2 · 13%
- Worked hard and fast1 · 7%
Counted across the 15 four and five star reviews we have read for Brad's Self Storage. A review can mention more than one thing.
In their own words
I cannot recommend Brad’s enough! It has been a great experience. Absolutely no complaints, no trouble with gate, always accessible. The front office is extremely efficient, always in and out in minutes. Storage units are very clean. …
Very clean and secure. I never worried about my stuff getting stolen. Price is reasonable and the staff is very friendly.🙂 …
Thank you so much Kimberly. It was a pleasure having you as a customer.
Brad was extremely helpful and got me into a storage unit immediately! We ran into a sticky situation with a car that we could not get the windows up on and needed immediate storage for during a thunderstorm that would have led to some very expensive car repairs from internal water damage. He was a great help and a very personable guy, he took care of us and offered us an affordable solution when no one else would. I would recommend him to anyone and give 10 stars if I could!
Thanks so much. Glad I could help.
We took our Cobra car to Brads Self Storage to check the size of the unit. Our Cobra fit perfectly,! It was very clean at the Storage Units. Glad our car is spending the winter months there!
Thanks
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- cleanliness13
- security11
- friendly staff9
- security cameras2
- easy access2
- kind manager2
- upkeep2
- car2
What the company says about itself
Taken from Brad's Self Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises 24/7 availabilitysays on their website
Show the text this came from
“…an Outstanding Storage Experience 24/7 Access and Rentals Access your unit any”Raw text captured from the page, including any surrounding navigation.