Brookline Moving Company
Moving and storage service in Brookline, Massachusetts
Its address is in Millis, Massachusetts. It appears here because Google returns it for Brookline.
Google rating
4.9
Ratings counted
154
Are 1 or 2 star
1.3%Unusually few
The rating breakdown
2 of the 154 ratings in Google’s published star breakdown for Brookline Moving Company are one or two star.
Against other movers in Brookline
About the same as the middle of the 4 movers in Brookline we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 151 | 98.1% | |
| 4 star | 1 | 0.6% | |
| 3 star | 0 | 0% | |
| 2 star | 1 | 0.6% | |
| 1 star | 1 | 0.6% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Brookline Moving Company at 1.3%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Brookline Moving Company, counted by matching the words they used.
- Price rose after the quote1 · 50%
- Damage to belongings1 · 50%
- Crew conduct1 · 50%
Counted across the 2 one and two star reviews we have read for Brookline Moving Company. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Although the workers wrapped anything that could possibly get broken, I certainly did not like the final bill being 20% higher than the original quote.
Hello Mr. Connolly, Thank you for your business and your feedback, both are truly appreciated. … More
One of these moving trucks almost just ran down me and my dogs. Just because the driver didn’t want to wait ten seconds for us to walk past the house he was stopping at. The driver then started yelling at me when I asked what he was doing. This was June 11, 2026 around 8:05 am in the Cedarwood neighborhood of Waltham, license plate MA L83-720.
Dear Bruce, Please let me start with apologizing for this unfortunate event. We take these … More
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous9 · 45%
- Worked hard and fast8 · 40%
- Careful with belongings7 · 35%
- Turned up when they said5 · 25%
- Kept in touch5 · 25%
- Price matched the quote1 · 5%
Counted across the 20 four and five star reviews we have read for Brookline Moving Company. A review can mention more than one thing.
In their own words
Brookline Moving Company is the very best! They have moved us twice now - 20 yrs apart - and we have only praise to give them! They are responsive, on time, careful, courteous, so helpful, and efficient!
Brookline movers did a great job on our recent move from Westwood to the New Hampshire lakes region. Mike, Johan, and Manny were quick, careful, and helpful with packing and taking down and setting up our furniture. Very reasonable price as well, and they did the whole move in the same day which was very convenient.
My husband and I can’t say enough great things about this moving company! Their service was extraordinary!! They are truly professional, knowledgeable, diligent, friendly, respectful and handled all of our possessions with such great care. I feel compelled to name everyone on the team that worked with us from beginning to end, though I am sure I will get some spelling wrong 😁: Patrick, Sr., Patrick, Jr. Johan, Manuel, Adelson, Mike, and Kevin.
Thank you for the kind words Celeste. We hope that you and your husband thoroughly enjoy your new home. Good luck with the renovations!
I had an excellent experience with Brookline Moving Company. Their team was professional, punctual, and efficient from start to finish. There were no hidden surprises or games—just honest, reliable service and a smooth moving experience. A special thank you to Patrick, who went above and beyond to make sure everything was handled with care and completed on time. His professionalism, communication, and attention to detail were outstanding.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- careful handling19
- personable staff15
- efficient crew8
- professional movers7
- moving heavy furniture4
- piano moving3
- flawless move2
- clean crew2
- quote process2
- loading time2
What the company says about itself
Taken from Brookline Moving Company’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Mentions the Better Business Bureausays on their website
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“…bjective. Brookline Moving Company is a Better Business Bureau BBB accredited business with an A+ rati”Raw text captured from the page, including any surrounding navigation.
- States how long it has tradedsays on their website
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“…to Brookline Moving Company Celebrating Over 90 years of providing Nothing but Service! When”Raw text captured from the page, including any surrounding navigation.
- States a founding yearsays on their website
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“…and international moving services since 1920 should be your Boston movers, your Bost”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory
- birdeye.comreviews
- yelp.comreviews
- manta.comdirectory