Brothers Moving & Delivery Ltd.

*UPDATE* - after multiple attempts to contact this shoddy company, I've received 0 emails or calls back. DO NOT USE THEM! This is your warning. They'll just bust your furniture & ghost you. I had quoted a bunch of different places and ended up choosing Brothers because of the reviews, despite it being a higher hourly rate than other places. The movers were very inefficient, and had zero sense of urgency.

Edit (2019): returning customer. Downgraded rating. Completely mismanaged our move. Arrived late with inadequate manpower and materials. Left with unfinished packing. We kept packing after they left. Never again. Previous review: If you're looking for a reliable, yet affordable movers, then I can certainly recommend this company. Although there was a 1 hour delay in arrival I was kept informed. Joseph and Jerry were hardworking, efficient, and quite polite!

I had an extremely disappointing experience with Brothers Moving (Joe and Ben), and I feel the need to share my negative feedback to warn others about their unprofessional behaviour and questionable practices. Firstly, the movers from Brothers Moving seemed more interested in gossiping and talking amongst themselves than actually doing their job.

Worst movers i have ever used. Took a ridiculous amount of time at least 2 hrs longer than it should have. It was a joke said should had 3 movers for 1 bedroom. Damaged my wood furniture destroyed my tv stand. Wouldn't do anything about it . Then said I should have tipped them 300.00 After they threw out some stuff that was left in truck on the side walk and took off. 800 00 for a 1 bedroom 15 min drive from locations.

I booked our moving for July 31 with Josef and his team. On that date, Josef arrived with two men and a small truck although he was told on the phone the exact amount of furniture we had. Due to the slow pace of their work, we had to help them with lifting and dismantling furniture like beds and the dinning table. Josef was asking me go to one dollar shop to buy an Allen key for opening the dinning table because they had insufficient tools with them.

Brothers moving pushed me pretty hard to give a review, so here is a summary of my experience. 1. Attempted to book a rate advertised on the website (move by 24th of the month and get 2 movers + Van for $129/hr. I attempted twice to ask about this deal but was ignored and assigned 3 works for $189/hr. This would not have been as unfortunate if all three worked effectively, and I didn’t have to pay a third guy $200 to sit in the car. However, having three was much more inefficient.

I moved from a 2-bedroom apartment in Vancouver to a 3-bedroom house in Pitt Meadows. I have moved several times in the last 6 years and each time I have moved with less and less furniture/goods. I have never had a move take longer than 7 hours, and Brothers started loading at 9:15am (late, without notice by the way) and did not finish unloading until 9pm. I was then billed for the additional hour travel time, so I effectively paid 3 movers for 13 hours at $129/hr.

Had a very unfortunate experience with this company. They didn’t show up at the scheduled time and when I called to ask if they were coming, they asked “you have a move today?” and then said they would call me back, but didn’t for 6 hours. I tried calling them nearly 100 times with no luck, so I last minute hired a new company. 6 hours later, they called back and asked if they could come. I said no. After a lengthy conversation with the owner, they returned my deposit plus gave me $225 for my troubles.