Metro Vancouver Movers

Tried out because my go-to piano mover retired. Guys were nice though pianos are NOT supposed to be placed on their side. They were unable to maneuver the piano upstairs which had a corner. What usually takes 2 people with my other movers this time took 3 and they were still unable to get the job done and dented the wall of my new home in the process. Had the audacity to ask for more than original quoted cost as well.

I've used Metro Vancouver Moves 3 times now. The first time, they were fast and were very careful with my furniture. The second time, they were fast and there was some damage. This last time, though, they were slow, they were extremely disrespectful to my stuff, and they took some lengthy weed-smoking breaks. When I called mid-way through my appointment to complain to the owner after I noticed my new dresser completely dinged up, he said that the movers claim they can't see the damage.

We hired this company to move us in June 2020 after a friend recommended them and the great online reviews. At first, things seemed great, I called to book them in and advised I wasn't sure what we needed and described the place we were moving from and left it up to the representative to let me know what he thought we needed as far truck size and number of movers. The person on the phone recommended 2 movers and 3 tonne truck at very reasonable rates.

I used Metro Vancouver Movers in May 2019 after reading its reviews and because it’s an Iranian based company and my Iranian friends told me it’s a good company! Despite my expectations l regret that l gave this company my business and used them for my move. If you’re considering using this company please be cautious about their hidden costs! The owner of the company gave me an estimate that was not near what l ended up paying in CASH!!

I hired three movers as all my furnitures were big pieces and I didn’t want fatigueness to be an issues. I wrapped and inspected my furnitures before-hand to make sure there were no prior damages. They moved everything in and asked if I would like them to help assemble it, which I declined as I wasn’t sure of where i would place it. After a day of settling into my new place, I decided to assemble the furnitures.

The owner is nice. But one of the staff was a bully and snapped at everyone including the building manager and the client. This is the second time we used them and had a bad experience, thought we'd give them another chance. Wont be making that mistake again. This was the second move that almost got stopped by strata because staff could not behave with diplomacy. There were two guys, one guy was nice and tried to keep the other guy calm and make the move work. I'll give him credit for his effort.

As to the response to Andrea Peterson. We hired three movers for a two bedroom apartment as we explained that things were all brand new and very expensive. I personally took things apart and wrapped them. There are no surfaces in the apartment that a glass table could chip. Regardless if you wrapped it; the only way for the glass to chip was to place it on its corner against concrete or asphalt. Only use this company if you are on a budget and don't really care about your high quality furnishings.

Did not respect fragile items. Placed everything in living room then left. Overcharged for one hour and only accept one type of credit card. All three movers did not wear a mask during the whole duration of the move. We were all in close proximity and I felt uncomfortable as one was coughing occasionally. They did not want to work outside of office hours which is understandable. However, we were told we would get five hours but the office closed so we were only able to get 4.