RobustMove
Mover in Vancouver, British Columbia
Google rating
5.0
Ratings counted
265
Are 1 or 2 star
0.0%Unusually few
The rating breakdown
0 of the 265 ratings in Google’s published star breakdown for RobustMove are one or two star.
Against other movers in Vancouver
2.8 percentage points lower than the middle of the 21 movers in Vancouver we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 260 | 98.1% | |
| 4 star | 5 | 1.9% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 0 | 0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is RobustMove at 0.0%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous148 · 60%
- Worked hard and fast131 · 53%
- Careful with belongings83 · 33%
- Turned up when they said79 · 32%
- Kept in touch39 · 16%
- Price matched the quote14 · 6%
Counted across the 248 four and five star reviews we have read for RobustMove. A review can mention more than one thing.
In their own words
I never had such a pleasant and worry free move. Akka was very responsive with replying emails and he also checked in before the moving date to prep my readiness. On moving day, Zana and Sabah were on time and worked efficiently, personable & professional. Zana took good care of any fragile items & wrapped with plastic and blanket. I would definitely ask for their help again whenever I need to move. Thank you Akka, Zana & Sabah! Cheers, Dony
Thanks for your feedback
After speaking to countless movers, my husband and I decided to go with RobustMovers, because 1. They had the most reasonable price 2. Akka was very prompt with his responses. Akka sent two movers for our move from a condo to a storage facility. Zana and Issan were excellent. They arrived on time, came in and introduced themselves (even to our puppy!). Shortly afterwards they started moving the boxes without missing a beat. They started to wrap some of the items that they felt needed a bit more protection.
Hello Eleanor It was pleasure to help you and your family , Thanks so much for your nice words. Hopefully see you soon when you move again.
For my first-ever moving company, I didn't know what to expect and was a bit worried if my request would get lost during COVID. Akka and his friend were extremely professional, polite, experienced, and very efficient with time. They remained distanced and his friend came wearing a mask. Before starting, Akka checked my suite to understand which items were fragile, and plan the best way through narrow hallways and corners. He devised ways to keep heavy doors open for efficiency.
This is an amazing company! I had to move from one city to another so it was something of a production. But Abdo and Halmat were so professional, careful, and courteous. And were they ever efficient! I didn't have a lot of furniture but it included a piano, a couple of bookshelves and a big, clunky armchair. They wrapped all the furniture very carefully and had everything packed into the van in only 90 minutes or so!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- friendly movers25
- pleasant staff18
- smooth move14
- efficient movers11
- quick move9
- short notice availability5
- friendly crew5
- easy to book3
- careful packing3
- accurate quote2
What the company says about itself
Taken from RobustMove’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is insuredsays on their website
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“Vancouver Movers. We are licensed, insured and top-rated Vancouver Movers. We trea”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“…your new home. It all Starts With a Free Quote Get Your Free Moving Quote Please enabl”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
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“…trusted local Vancouver Movers. We are licensed, insured and top-rated Vancouver Movers”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- facebook.comsocial