Buddy Moving

I would NEVER recommend Buddy Moving based on my experience. During my move, the movers damaged my 65-inch TV that I purchased for over $2,000. I filed a damage claim report expecting the company to take responsibility and work toward a fair resolution. Instead, I was offered only $50 to settle the claim, which I found completely unacceptable and disrespectful given the value of the TV and the circumstances. This experience has been incredibly frustrating and disappointing.

My move was not great,but it got done. The crew were about 3 hours late to arrive to my house,there was lack of communication days leading up to the move( I had to call in myself and see what the issue was and it was a phone number so I will take that as it being my fault} but if the number was not working why not send me email the day before to confirm the information was still correct in regaurd to the move as well as the same day,and the movers took way more time than it was orgianlly planned for due to talking…

Worst Moving Experience Ever! 😩 Being in law school has taught me one thing: I will NEVER not read a contract again! 😂 Out of all 43 years of my life, this has to be one of the worst decisions I’ve ever made! I’m an organizer and own an organizing business, so trust me—I was MORE than prepared for this move. Everything was packed and ready, which should have made the movers’ job easy. My scheduled window was 1–3 PM.

We used this company to move back in February. The arrival window was between 8am-10. They arrived at 10:45. They advertised they don’t sub contract but the moving truck used had a completely different company name on it which led to confusion when they arrived because we didn’t know who they were. They didn’t move everything we wanted them to move and we ended up having to rent a truck to complete the move. All in all I wouldn’t use them again. Edit: It was your company that was used.

You do not know what type of people will be there for the move. I had these dudes take a legitimate 2 hours to move boxes into a truck from a dolly, a bed, bed frame, and reclining chair. Constantly on their phone with 0 work I started helping I got so sick of it. I am also missing an old iPhone with around .1 BTC on the wallet so that’s great too. I am hoping they packed it but even if they did why the hell would you pack my phone?

My overall experience was BAD from the beginning. First, I booked in advance for an 8 am start because I knew the movers would take their time once they start on the job. The worst types of moves are the ones rushed! Buddy moving then cancels my 8 am and moves it to the 1-3 pm window. Considering we don’t have a choice, we were forced to accept. The NEXT problem then happens. The movers did not show up in that window. THEY WERE OVER 2 HOURS LATE!! We did not start until almost 6 pm!

I hired Buddy Moving to relocate my belongings. Prior to booking, a representative repeatedly followed up with me to secure my business and specifically assured me that their professionals could safely dismantle and reassemble my bed. Based on that promise I moved forward. During the move, my bed was severely damaged due to negligent handling — the damage is consistent with forceful impact, not careful professional handling. A mover on site assured me that management would fully reimburse me for the bed.

Edit* they offered us 25$ off 🤣 this was at 3pm* the communication from is company is horrible! Yall was supposed to be here 8am-10am. Then it was 1-3pm. Then 4pm. Then you tell us 7pm! And youre still not here!! Then the driver calls at 715pm and says he's not even a buddy employee. He was subbed contracted. The driver also says that the buddy managers didn't want to speak to us. So buddy moving just left us hanging all day! All the stuff is packed up we have nothing unpacked and been waiting all day..