Canada Moving
Moving and storage service in Fredericton, New Brunswick
Google rating
3.7
Ratings counted
30
Are 1 or 2 star
30.0%Well above typical
The rating breakdown
9 of the 30 ratings in Google’s published star breakdown for Canada Moving are one or two star.
Worked out from 30 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Fredericton
27.5 percentage points higher than the middle of the 15 listings in Fredericton we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 18 | 60.0% | |
| 4 star | 2 | 6.7% | |
| 3 star | 1 | 3.3% | |
| 2 star | 0 | 0% | |
| 1 star | 9 | 30.0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Canada Moving at 30.0%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Canada Moving, counted by matching the words they used.
- Damage to belongings3 · 43%
- Crew conduct3 · 43%
- Items missing or never delivered1 · 14%
- Stopped responding1 · 14%
Counted across the 7 one and two star reviews we have read for Canada Moving. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
I moved to NB in March. When my things arrive there were 8 bins completely shattered and so were the items in it. There was also one bin missing with all of my motorcycle stuff worth hundreds of dollars…When they dropped it off they told me to contact the office and they would “deal with it”. when I filled the claim I was told it was my fault because I packed myself. I’ve been moving with plastic bins 14 times and never had one break on me like that. It takes a serious level of negligence so end up like they were.
I’m sorry to hear about your bad experience. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. We invite you to contact the Carrie Capone ([email removed]) should you like to discuss your experience further.
If I could give them a minus that’s what they deserve. Moved Jan 10 2024 to a new home We are still unpacking and finding chaos with just about everything. Dining room antique set buffet hutch and table damaged beyond repair. Antique kitchen cabinet broken beyond repair china broken etc etc. sent 3 different claims into head office for all the good that did Anyway live and learn. If u have anything valuable to move. I wouldn’t advise getting HOYTS MOVING AND STORAGE unless u don’t value ur possessions.
Sorry to hear you sustain damage during our services. We do have a claims process where you can submit a claim 60 days from your delivery date . We do not show on record that a claim was ever sent in, can you please confirm. … More
Well let's start with the driver not arriving with tools. Expecting the customer to disassemble stuff when there tools were already packed. I wouldn't recommend them to move anything if they use unprofessional people like that.. don't waist your money here. The amount they charge for a move to pull that bs no good.
Thank you for submitting a review. The driver spoken about, who works for Capital Moving out of Trenton, On, had his truck storage box broken into which his tools were stolen along with other valuable equipment. He did not realize until he … More
I had a very poor experienced, I had 2 20 years old kids who doesnt want to work, always taking pause smoking or sitting in the truck. Forgot to pack alot of stuff in my garage I had to trow my stuff to them to load it. Forgot my snowboard, weedwacker, lights bunch of metal pieces that I keep for
Hello Vincent, Thank you for your feedback; we are sorry about your experience. We are not able to find you as a client. Can you contact us so we can investigate further.
Simple job of moving a piano upstairs, job done on multiple occasions in the past with less people in way more difficult staircases. Yet that crew led by a very young and arrogant individual simply refused to do the job asking me if I was …
We are sorry you are not pleased with our service. The safety of our men is priority; our men are all trained and qualified to do this job safely and efficiently. When one of our crew leaders feels a job may put a team member’s or his safety at risk, or potentially cause severe damage to a home…
Absolute nightmare. Extremely unprofessional, not helpful and downright sleezey. Keep looking for a moving company - this is NOT the company to deal with.
Sorry to hear you experienced a difficult relocation, we would love to investigate further, but we do not show any record of your name. Please advise us of your order number to verify if you have the right moving company or alternatively you can contact our Quality Control at [phone removed], Ext.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous4 · 44%
- Worked hard and fast2 · 22%
- Kept in touch2 · 22%
- Careful with belongings1 · 11%
Counted across the 9 four and five star reviews we have read for Canada Moving. A review can mention more than one thing.
In their own words
We worked with Charles at Hoyts for a move from central Canada to the east. I picked Hoyt's over others because they communicated more professionally and had pre-house inspections at a time when others wouldn't/couldn't due to Covid. For what's a stressful exercise for the customer, it wasn't bad at all. The driver contracted was Todd and he was a straight shooter and very efficient.
Thanks Dean
Moving long distance with Hoyt's went very well, we are very satisfied. We had some art peices that i was concerned about so I sent photos in and got good info on how they would be packed. All went well, no damage to furniture, breakables or art. Great staff and crew to work with.
Thanks! 👍 …
Highly recommended. We needed some items shifted within our residence and it was done impeccably. The crew were fantastic - they took great care with everything, were very knowledgeable and friendly. They even took away some packaging for recycling that we would have had to dispose of on our own. Will definitely use Hoyt's again next time we require these types of services.
Hello Julie, Thank you for dropping by and leaving us a review. Your feedback is most appreciated.
We had four people from Hoyts moved us from Miramichi to Neguac the were fantastic they were quick everything that I wanted them to do they did for me. Awesome work. I would recommend Hoyts for me any day.
Hi Sandra, Thank you for leaving us feedback and a 4 star review. Glad we were able to make your moving experience less stressful.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- communication4
- job3
- friendly staff2
- packing2
- antique2
What the company says about itself
Taken from Canada Moving’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- States how long it has tradedsays on their website
Show the text this came from
“Canada and beyond for generations. With over 125 years of moving experience and as a member of”Raw text captured from the page, including any surrounding navigation.
- Advertises a warranty or guaranteesays on their website
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“Inventory Lists for All Our Moves. Guaranteed Quotes With a thorough Walk-through; Ke”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“…your home or business, click here for a free quote, or call any of our locations across Ca”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.careviews
- chamberofcommerce.comdirectory
- yelp.comreviews
- mapquest.comdirectory
- birdeye.comreviews