Canada Moving
Moving and storage service in Windsor, Ontario
Google rating
4.3
Ratings counted
37
Are 1 or 2 star
16.2%Well above typical
The rating breakdown
6 of the 37 ratings in Google’s published star breakdown for Canada Moving are one or two star.
Worked out from 37 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Windsor
13.4 percentage points higher than the middle of the 22 listings in Windsor we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 29 | 78.4% | |
| 4 star | 2 | 5.4% | |
| 3 star | 0 | 0% | |
| 2 star | 1 | 2.7% | |
| 1 star | 5 | 13.5% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Canada Moving at 16.2%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Canada Moving, counted by matching the words they used.
- Damage to belongings3 · 50%
- Price rose after the quote1 · 17%
- Crew conduct1 · 17%
Counted across the 6 one and two star reviews we have read for Canada Moving. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
I would never use this company again, and will certainly not get any referrals. Very unprofessional, and most of my furniture was damaged. The movers had no respect for our property. 8 months to try and get them to pay to have my furniture repaired. They paid for some of it. Would have been nice if they just did the right thing, but that never happened. No referrals from me!
Hi Cindy, We would like to apologize for your negative experience. We’d like to learn more about your specific situation and make things right. If you wouldn’t mind contacting us at [email removed] at your earliest convenience, it would be greatly appreciated.
Administration and scheduling was very good. Damage claim handled in an expeditious manner. There was one mover who wasn't the lead who did a fantastic job leading the group, unfortunately i don't recall his name. BIG RED FLAG was end of move billing process, they overcharged on time and didn't want to do the right thing. Hope this helps.
Hi Vince, We're sad to hear of your bad moving experience. We want to make it right. Contact our office so we can talk about how we could have improved your move.
I had high hopes for this company, however the day of my move, one of the movers was extremely slow (moving one item at a time in the truck) and I witnessed he had to be re-directed many times to get moving ( they charge per hour). Also, I noticed the time started from when they left the facility to my home was 45 min and originally was quoted it would only take approx. 15 min to get there (again, everything is timed).
Hi Lori, We would like to apologize for your negative experience. We’d like to learn more about your specific situation and make things right. If you wouldn’t mind contacting us at [email removed] at your earliest … More
Wow!! $6858,00 to move 1 partial living room of items 2 hours away??? WOW!! We Called Allied Van Movers, and they put us in touch with these overly expensive movers. We just got an absolutely outrageous $6858.00 quote to move my 90 yr old mothers living room items, wall units, 12 boxes of figurines and books plus a dining room table and chairs..These mover's quoted us outrageously - $6858.00.. for 1 room of furnishings.NO appliances!
Sorry to hear you are not happy with our pricing structure. We do estimate the weight based on the information provided from our customers, and once loaded we scale the shipment for the exact weight.
Quoted a price and weight - said he was a professional over 20 years . We sold most of our stuff including the biggest heaviest items - whole bedroom sets granite table . Canoes , furniture . All kitchen items were quoted in and we sold it . They came the day of moving aggressively packed up out boxes . Dropped my boxes from waist height onto the dolly - the one guy actually threw the box like it needed to be thrown into position.
Sorry to hear you had a terrible moving experience, if you could kindly contact me to discuss further for i can not find your name in our system as a customer we moved. Please advise if you booked under another name or if you moved with … More
I contacted them to get a quote and was told 110$ an hour and they would email me the quote. The quote included 150$ for gas (its a 1.3km move in total as well as from the place of business to my residence is less then 10km) and 160$ an hour quoting 1600$. Every other quote I received was between 600 and 800$ less given the volume, and distance. Contact hinton if you would like to pay double what anybody else local is charging.
Dear Itz, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. We would love to make things right. Please feel free reach out to Cecilia Furtado - [email removed] with any further comments, concerns, or suggestions you wish to share.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous7 · 58%
- Worked hard and fast6 · 50%
- Turned up when they said5 · 42%
- Careful with belongings2 · 17%
- Price matched the quote1 · 8%
- Kept in touch1 · 8%
Counted across the 12 four and five star reviews we have read for Canada Moving. A review can mention more than one thing.
In their own words
We have used Hinton The Mover on more then one occasion have have never been disappointed. Our last move at the end of March was no different. The team was right on time and fast. They were knowledgeable and friendly and had our well being and protection of our furniture as their primary concern. I cannot praise them highly enough. And the office staff and manager were just as helpful.
Thanks for your awesome review.
Excellent service from start to finish! The team was professional, punctual, and handled all my belongings with great care. The entire moving process was smooth and stress-free. Communication was clear, and everything was delivered on time without any damage. I highly recommend them to anyone looking for reliable and efficient moving services in Canada. Will definitely use their service again!
Thank you so much for your wonderful review! Your recommendation means a great deal to us, and we look forward to helping you again in the future!
Team showed up on time and got right at it. They worked well together and, despite February cold/wind, etc worked carefully through the day and to the greatest extent handled everything, including the walls (!) very well. As I has a relocation services background I was able to help out with coordination/packing and support for them. Overall I'd use them again.
Thank you for taking the time to leave us a review. Your feedback is important to us.
This moving company was phenomenal. They sent us three very hard working crew guys. Their names were George, Kevin and Ron. They moved a two bedroom apartment in exactly three hours. After adding the driving time, we were charged for three and a half hours. Not bad! I would recommend Hinton the Mover to anyone. These guys wasted no time during the move. They didn't stand around talking. Nor did they waste any time by working slowly. They were also very friendly and sociable.
Thanks for the awesome review, Roger! We work hard to meet expectations like yours, and we’re happy to hear George, Kevin and Ron helped hit the mark for you. Come back and see us soon. Cheers!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- pricing6
- respectful5
- quote4
- friendly staff4
- polite2
- punctuality2
- smooth process2
- fair cost2
- teamwork2
- name2
What the company says about itself
Taken from Canada Moving’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- States how long it has tradedsays on their website
Show the text this came from
“Canada and beyond for generations. With over 125 years of moving experience and as a member of”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“…your home or business, click here for a free quote, or call any of our locations across Ca”Raw text captured from the page, including any surrounding navigation.
- Advertises a warranty or guaranteesays on their website
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“Inventory Lists for All Our Moves. Guaranteed Quotes With a thorough Walk-through; Ke”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.careviews
- birdeye.comreviews
- mapquest.comdirectory
- chamberofcommerce.comdirectory