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Caring Transitions Desert Cities

Estate liquidator in Palm Desert, California

Google rating

4.8

Ratings counted

41

Are 1 or 2 star

4.9%Around typical

The rating breakdown

2 of the 41 ratings in Google’s published star breakdown for Caring Transitions Desert Cities are one or two star.

Worked out from 41 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.

Against other listings in Palm Desert

This company4.9%
Typical listing in Palm Desert4.8%

About the same as the middle of the 17 listings in Palm Desert we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
3892.7%
4 star
00%
3 star
12.4%
2 star
12.4%
1 star
12.4%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,048
5–10%
1,993
10–20%
1,265
20%+
454

The marker is Caring Transitions Desert Cities at 4.9%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Caring Transitions Desert Cities, counted by matching the words they used.

  • Crew conduct1 · 50%

Counted across the 2 one and two star reviews we have read for Caring Transitions Desert Cities. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewK W.7 months ago
Terrible experience. They did not honor the sign up sheet and let people in with any order. Upsetting many who had waited hours to attend the sale. Nothing was priced and they made shoppers wait for pricing. Never giving thought to buyers waiting in line to pay for a long time only to find out they couldn’t afford the item. Professional set up of an estate sale would correct this. They gave a $10.00 discount if we left a positive Google review. In other words buying a positive. Very unprofessional
Reply from the business

Thank your for your feedback. As discussed before the opening, someone in the line started their own sign up sheet which we can not honor since it was not done by us. We requested shoppers to line up in the order they arrived to the … More

2-star Google reviewMaxwell Y.a year ago
I am writing this review for my mom who dealt with Caring Transitions. 'I’m writing this review a year later because of how upset I’ve been about my nightmare experience with Michelle. At first, Michelle came off strong and confident, which gave me hope. However, as the weeks went by, she became less and less involved. What she initially promised would be a fast and seamless process ended up dragging on for months. To make matters worse, communication with Michelle was incredibly frustrating.
Reply from the business

Thank you for sharing your feedback. We are sorry to hear about the frustration that was experienced. We appreciate you taking the time to voice your concerns, even a year later, as it allows us the opportunity to reflect and improve. … More

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Professional and courteous6 · 27%
  • Worked hard and fast3 · 14%
  • Price matched the quote2 · 9%

Counted across the 22 four and five star reviews we have read for Caring Transitions Desert Cities. A review can mention more than one thing.

In their own words

5-star Google reviewKelly L.a year ago
We hired Caring Transitions to do a complete clean out of our parents home and sell some items in their in line auction. We also used them to stage the home to list it for sale. The experience was great. The team was thorough professional and efficient. Having one company to handle it all was amazing!
Reply from the business

Kelly, We're thrilled to learn that you had a positive experience with Caring … More

5-star Google reviewAbigail G.7 months ago
Found some pieces of clothing that were in good condition and set at a good price. Staff was kind and quick to assist as well.
Reply from the business

Thank you so much for your kind review! We’re glad you found some great clothing items in good condition at fair prices and that our team was quick to assist you. At Caring Transitions, we strive to create organized, welcoming estate sales with helpful service throughout.

5-star Google reviewCurt P.a year ago
We are Realtors and used Caring Transitions to assist out of state sellers with property in California. The house was filled with tons of furniture and memorabilia. They executed perfectly in assisting disposing of everything from auctions to moving to trash removal. They are superb. Michele McGregor can be depended on completely.
Reply from the business

Curt, We appreciate your positive feedback and working with you as a referral partner!

5-star Google reviewSandra M.7 months ago
Amazing estate sales and online auctions. We have been buying from them for several years and always find great deals and unique treasures. Staff is very friendly and knowledgeable.
Reply from the business

Thank you so much for your wonderful review and for being such a loyal supporter over the years! We’re thrilled to hear you’ve enjoyed both our estate sales and online auctions and continue to find great deals and unique treasures.

What the company says about itself

Taken from Caring Transitions Desert Cities’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • Says it is bondedsays on their website
    Show the text this came from

    “. Our employees are background checked, bonded, and insured. We follow all state certi”Raw text captured from the page, including any surrounding navigation.

  • Advertises free estimatessays on their website
    Show the text this came from

    “…to help. Schedule a no obligation, free consultation with us! Just fill out the form to get”Raw text captured from the page, including any surrounding navigation.

  • Says it is insuredsays on their website
    Show the text this came from

    “…are background checked, bonded, and insured. We follow all state certification, lic”Raw text captured from the page, including any surrounding navigation.

Before you hire Caring Transitions Desert Cities

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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